Human Resources Manager

Metz Financial Investments, dba: MFI Holdings; Nashville (TN); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

MFI Holdings in Nashville, Tennessee, is seeking an HR Manager who blends people skills with operational rigor. You will own onboarding, payroll, and employee experience, building a culture that reflects our values.

This hands-on role requires organizing records, ensuring compliance, and collaborating with leadership to design engaging programs for agents and staff. Hybrid work, salary $65k–$85k with full health, dental, and vision benefits.

Qualifications

• 2+ years of HR experience in a generalist or HR Manager role.
• QuickBooks Online proficiency is required.
• Experience processing payroll and understanding how payroll intersects with financial records.
• Strong grasp of employment law compliance at the federal and state levels.
• Must be located in Tennessee or willing to relocate; hybrid but mostly remote.

Responsibilities

• Own culture and employee experience initiatives.
• Lead onboarding programs from start to 90 days.
• Process payroll accurately and in compliance with regulations.
• Maintain employee records and assist with benefits administration.
• Support performance reviews and HR policy development.

Skills

HR experience

Emotional intelligence

Relationship building

Attention to detail

Education

SHRM-CP

PHR

Tools

QuickBooks Online

Job description

We're looking for an HR Manager who is equal parts people-person and operator — someone who builds culture with intention, runs onboarding like clockwork, handles payroll with precision, and brings genuine empathy to every interaction. If you love people, respect numbers, and know how to earn trust with both executives and frontline agents, this role was written for you. Salary: $65,000–$85,000 depending on experience, with full health, dental, and vision coverage.

About MFI Holdings

We're looking for an HR Manager who is equal parts people-person and operator — someone who builds culture with intention, runs onboarding like clockwork, handles payroll with precision, and brings genuine empathy to every interaction. If you love people, respect numbers, and know how to earn trust with both executives and frontline agents, this role was written for you. Salary: $65,000–$85,000 depending on experience, with full health, dental, and vision coverage.

About MFI Holdings

MFI Holdings is a fast-growing Medicare-focused insurance agency with a large and expanding team of licensed sales agents. We serve a mission-driven market helping people navigate their Medicare coverage and we want an HR Manager who brings that same care and intentionality to our internal team.

About the Role

This is a hands‑on HR Manager role with real ownership. You'll build and protect our company culture, run onboarding programs that make new team members feel seen and set up for success, process payroll with care and accuracy, and serve as a trusted resource for everyone from our COO to our newest sales agent. You'll need to be organized enough to track the details, number‑savvy enough to own payroll, and emotionally intelligent enough to handle the human side of this work all at once.

What you'll own

Culture & Employee Experience

• Intentionally build and maintain a company culture that reflects our values — supportive, accountable, and people‑first
• Create and lead engagement initiatives, recognition programs, and team‑building efforts that actually land
• Be approachable and present — a resource employees and agents want to come to, not avoid
• Champion communication and transparency across all levels of the organization

Onboarding & Employee Lifecycle

• Own the onboarding experience from offer letter to day 90 — structured, warm, and nothing falling through the cracks
• Manage all offboarding processes, including exit interviews and documentation
• Maintain accurate, organized employee records and personnel files at all times
• Partner with the Director of Recruiting and Training on hiring workflows and new agent contracting

Payroll & Financial Operations

• Process weekly W2 payroll accurately and on time through our employer of record platform
• Use QuickBooks to track, categorize, and reconcile payroll‑related entries Required
• Maintain payroll records in compliance with federal and Tennessee state regulations
• Support commission reporting and reconciliation workflows alongside leadership
• Identify and flag payroll discrepancies before they become problems

HR Operations & Compliance

• Draft, maintain, and communicate HR policies, SOPs, and the employee handbook
• Administer employee benefits and lead open enrollment each year
• Ensure compliance with employment law at the federal and state level
• Support performance management, including reviews, coaching plans, and documentation
• Handle sensitive employee matters with discretion, professionalism, and good judgment

What we're looking for

• 2+ years of HR experience in a generalist, HR Manager, or similar role
• QuickBooks Online proficiency — required, not optional Required
• Experience processing payroll and understanding how payroll intersects with financial records
• Strong grasp of employment law compliance at the federal and state level
• Must be located in Tennessee or willing to relocate prior to start date (this is a Hybrid but mostly Remote)
• Proven ability to build relationships and communicate effectively with employees at all levels — from leadership to frontline sales agents
• Exceptional attention to detail and organizational skills
• High emotional intelligence and the ability to handle conflict and sensitive conversations with grace
• Experience in insurance, healthcare, or a fast‑growth environment is a strong plus
• SHRM-CP, PHR, or similar certification is a plus but not required