Human Resources Manager

Spectrum; City of Syracuse (NY); On-site; USD 80,000 - 142,000; Full time

Job summary

Spectrum is seeking a Manager, Human Resources to lead HR strategy across recruitment, employee relations and equal opportunity programs in a multi-location environment. You’ll partner with leadership to design initiatives that meet business goals while ensuring compliance and fair practice.

Reporting to the HR leadership, you will coach managers, oversee payroll, benefits, onboarding and workforce development, and guide labor relations and budgeting for the HR function.

Qualifications

• Bachelor's degree in HR or related field is required.
• 5+ years as an HR Generalist in a multi-location environment.
• Experience leading HR initiatives and managing employee relations.

Responsibilities

• Develop and implement HR strategies that align with business goals.
• Provide consultative HR support to managers on performance and development.
• Ensure compliance with federal, state, and local employment laws.
• Oversee employee relations investigations and policy administration.
• Manage recruiting, onboarding, and retention within compliance guidelines.
• Lead HR operations including payroll, benefits, and HRIS maintenance.
• Develop, coach, and supervise HR staff; participate in labor relations and budgeting.

Skills

Communication skills

Public speaking

Project leadership

Supervisory skills

Confidentiality

Decision making

MS Office

Independent worker

Employment law knowledge

Recruitment trends

Wage & hour laws

Staffing practices

Employee relations

Education

Bachelor's degree in HR or related field

Master's degree

PHR/SPHR certifications

Tools

HRIS

Payroll software

Benefits enrollment systems

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Drive human resources strategy across recruitment, employee relations and equal opportunity employment by partnering with leadership to implement initiatives that achieve organizational objectives. As a Manager, Human Resources at Spectrum, you'll combine HR mastery and industry knowledge to evaluate and resolve complex issues in a fast paced environment. Your work will directly support Spectrum's ability to meet business goals.

How You’ll Make an Impact

• Partner with leadership to design and implement short and long term HR strategies that support organizational objectives and simplify the customer experience
• Provide consultative HR support to managers and supervisors, including guidance on performance management, employee development and organizational change
• Ensure legal compliance with all applicable federal state and local employment laws, including Fair Labor Standards Act, Family and Medical Leave Act and Americans with Disabilities Act Amendments Act
• Oversee employee relations by conducting investigations, managing escalated issues including ethics reports, and ensuring company policies are administered fairly and consistently
• Oversee recruiting, staffing, onboarding and retention strategies while ensuring compliance with equal employment opportunity, Federal Communications Commission and affirmative action requirements
• Manage HR operations including payroll and commission processing, benefits enrollment, unemployment and workers compensation claims, HRIS maintenance and HR communications
• Lead and develop direct reports, participate in labor relations negotiations and enterprise taskforces, and manage departmental budget and expenses

Working Conditions

• Office environment
• Some travel as required

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in human resources, business, organizational behavior, related field or equivalent

Experience

• 5+ years of Human Resource Generalist experience in a multi-location environment

Skills

• Clear written and verbal communication skills with all levels of company personnel
• Ability to speak in a public forum
• Ability to effectively manage and lead projects
• Effective supervisory skills
• Ability to maintain confidentiality of information
• Ability to make decisions and solve problems while working under pressure
• Demonstrated PC and Microsoft Office skills
• Ability to work independently and prioritize and organize effectively
• Knowledge of local state and federal employment laws and procedures
• Knowledge of recruitment trends and technologies
• Knowledge of wage and hour laws
• Knowledge of staffing and employment practices
• Knowledge of employee relations procedures and applicable law

Preferred Qualifications

Education

• Master’s degree
• Certifications for human resource professionals (PHR, SPHR)

Experience

• 2+ years of management or leadership experience

Licenses

• Valid driver’s license with satisfactory driving record within company standards

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $80,300.00 and $142,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.