Human Resources Manager

Spectrum; Charlotte (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Spectrum is seeking a Human Resources Manager to lead recruitment, employee relations, organizational effectiveness, and performance management in a fast-paced environment. You’ll partner with the leadership team to implement and manage HR policies aligned with company goals, delivering responsive service with appropriate urgency.

The role requires 5+ years of HR experience, a Bachelor's degree in HR or related field, and strong communication.

Qualifications

• 5+ years of human resources experience.
• Bachelor’s degree in human resources, business or organizational behavior or related field or equivalent experience.
• Certifications for HR professionals preferred.
• 2+ years in a management or leadership role.
• Valid driver’s license preferred.

Responsibilities

• Partner with client groups to understand business challenges and provide HR support.
• Provide day-to-day performance management guidance to managers and support annual performance management and compensation planning.
• Maintain employee files in HRIS and analyze trends to improve organizational effectiveness.
• Collaborate with HR COEs to provide best-in-class HR support and programs.
• Participate in enterprise-wide HR initiatives to manage organizational changes.
• Manage and resolve complex employee relations issues and conduct investigations; assist with unemployment and workers compensation claims.
• Ensure policies are administered fairly and comply with local, state and federal employment laws.

Skills

Effective, professional communication

Deep understanding of HR practices

Knowledge of employee benefit programs

Knowledge of local state and federal就业

Demonstrated PC skills and MS Office

Discretion and judgment

Project management

Supervising others

Independent decision making

Education

Bachelor’s degree in human resources, business or organizational behavior or related field

Certifications for HR Professionals (PHR, SPHR) preferred

Master’s Degree

Tools

HRIS database

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? Are you analytical, thoughtful, and calm when working through a challenge? Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people. If you value relationships and are people-first, a career as a HR Manager at Spectrum is for you.

The Human Resources Manager plays a vital role in implementing and managing human resources policies and programs. The HR Manager will oversee areas of recruitment, employee relations, organizational effectiveness, and performance management, all of which are aligned with company goals. You’ll work closely with the leadership team to support and implement effective short and long-term strategies to achieve organizational objectives. As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency.

How You’ll Make an Impact

• Partner with respective client groups to understand their business challenges and to ensure effective and timely HR support.
• Provide day-to-day performance management guidance to managers (coaching, counseling, career development, corrective actions, etc.) and plays an instrumental role in the administration of the annual performance management and compensation planning processes.
• Maintain employee files in the HRIS database to analyze trends and metrics to recommend, design, and implement solutions, programs, and processes that will drive organizational effectiveness.
• Collaborate with HR Centers of Excellence (COEs) including recruiting, compensation, benefits, employee relations, etc.) to provide best-in-class HR support and programs to assigned client groups.
• Participate in enterprise-wide HR initiatives to effectively manage organizational changes.
• Manage and resolve complex employee relations issues including EthicsPoint reports and conduct thorough and objective investigations; assist with unemployment and workers compensation claims, leave administration, and ADA accommodations.
• Ensure company policies are administered fairly and consistently throughout the area of responsibility; monitor legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to provide a supportive work environment while minimizing risk/exposure to the company.

Work Environment

• Office environment
• Travel as required

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in human resources, business or organizational behavior or related field or equivalent experience

Experience

• 5+ years of human resources experience

Skills

• Effective, professional communication skills; must be able to publicly address all levels of management and company personnel
• Deep understanding of HR practices and industry knowledge to evaluate and resolve complex HR issues
• Knowledge of employee benefit programs to communicate and oversee annual enrollment
• Knowledge of local state and federal employment laws and procedures; staffing and employment practices; employee relation's procedures and applicable law; wage and hour laws; recruitment trends and technologies
• Demonstrated PC skills and MS Office skills
• Can deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment
• Project management skills
• Ability to supervise the work of others
• Decision maker that can work independently to solve problems

Preferred Qualifications

Education

• Certifications for Human Resource Professionals (PHR, SPHR) preferred
• Master’s Degre

Experience

• 2+ years in a management or leadership role

License

• Valid driver's license with satisfactory driving record within company required standards preferred

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Learn about Life at Spectrum.