Human Resources Manager

Ascend Wellness Holdings, Inc.; Boston (MA); Remote; USD 75,000 - 95,000; Full time

Job summary

A leading cannabis retailer is seeking a Human Resources Manager to drive HR strategies and enhance employee experience. This remote position requires strong HR leadership in a multi-site retail environment with up to 50% travel in New Jersey and Massachusetts. Ideal candidates should possess a relevant bachelor's degree, HR experience, and excellent interpersonal skills to support a diverse team. Responsibilities include consulting on HR strategies, collaborating with partners, and resolving HR issues professionally.

Qualifications

• 5+ years of HR leadership experience in a retail or manufacturing environment.
• Certifications in HR professional organizations are a plus.
• Ability to build relationships at all levels.

Responsibilities

• Provide expert consultation on key HR strategies and initiatives.
• Collaborate with cross-functional partners on performance management.
• Facilitate resolution of HR concerns and advise on alternative approaches.

Skills

HR leadership experience

Interpersonal skills

Proficiency in Excel

Coaching and developing staff

Professionalism

Organizational skills

Education

Bachelor's degree in Business or Human Resources

Job description

As our Human Resources Manager (Retail) you'll be the driving force behind our mission to provide top-notch service, outstanding products, and exceptional experience for both our valued customers and dedicated employees.

From leading a diverse team of dispensary professionals to onboarding, training, and performance management strategies, you'll have the chance to showcase your unparalleled skills and creativity. You'll have a direct hand in propelling our brand to new heights while ensuring that each dispensary location maintains its unique charm and local flair. You will report directly to the Director, Retail Human Resources.

Location:

This is a remote position; however, candidates must reside in either New Jersey or Massachusetts. This position requires up to 50% travel between dispensary locations in both states.

Key Responsibilities

• Provide expert consultation to assigned customer organizations and make recommendations on key HR strategies, initiatives, issues, and programs
• Collaborate with cross functional partners to address a variety of topics such as business and workforce planning, performance management, and organizational development
• Collaborate with other HR professionals and line managers to develop effective solutions and strategies to support key objectives
• Counsel assigned customer organizations on interpretation and application of relevant policies and regulations for situation‑specific issues
• Facilitate resolution of HR concerns and advise on alternative approaches to resolving issues and opportunities for improvement
• Support and/or lead basic HR process improvements and HR projects, with effective change management principles
• Provide thoughtful and tactful communications with the utmost of diplomacy, treating others with dignity and respect, while maintaining the highest level of confidentiality
• Partner with VP of Human Resources as needed on union matters
• Other duties as assigned

Qualifications & Skills

• Bachelor's degree in Business, Human Resources or other related fields
• 5+ years HR leadership experience in a multi‑site retail or manufacturing environment
• Certifications from Human Resources professional organizations such as the Society for Human Resource Management, HR Certification Institute, or WorldatWork are a plus
• Demonstrated ability to build solid relationships at all levels including Senior Executives
• Excellent interpersonal skills and customer focus; ability to build relationships, influence and collaborate at all levels
• Intermediate to advanced proficiency in Excel
• Experience coaching and developing staff and leadership
• High level of professionalism, personal integrity and dependability
• Adept at working in a cross‑functional environment in a highly collaborative manner
• Extremely organized and able to conceptualize solutions when faced with complex challenges
• Reliable transportation and ability to travel approximately 50%

Work Environment

This position primarily performs duties in both a remote office setting and onsite in a retail dispensary environment.

Physical Requirements

While performing the duties of this job, this position is regularly required to sit and regularly use hand(s) to handle, grasp, feel, and or touch. This position is occasionally required to stand, walk and reach with hands and arms. This position is required to speak and listen regularly.

Company Overview

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO Statement

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.