Human Resources (HR) Workforce Program Analyst - Navy Undersea Warfare

Serco; Fairfax (VA); On-site; USD 100,000 - 140,000; Full time

Job summary

Serco Inc. is seeking an HR Analytics Specialist to support the U.S. Navy Team Submarine Program Offices in the Washington, DC area.

The role blends HR data analytics with SharePoint development, list management, and workflow automation to deliver actionable insights. You will extract, clean, and analyze HR data from multiple systems, build dashboards with Power BI, and automate HR processes across Microsoft 365 apps while ensuring data confidentiality.

Qualifications

• Bachelor’s degree in business, technical field, or managerial discipline.
• Active DoW Secret security clearance.
• Minimum 2 years of experience in HR Analytics, HR Systems Administration (HRIS), BI, or related technical HR role.
• Advanced level understanding of DoD and US Navy mission, purpose, function and organization.
• Significant experience related to US Navy programs or operations.
• SharePoint development or Microsoft Power Apps experience.
• Advanced Microsoft Excel skills (Pivot Tables, Power Query, VLOOKUP/XLOOKUP, index‑matching, and data formatting).
• Professional experience building interactive reports and dashboards in Power BI.
• M365 Ecosystem: Strong understanding of the broader Microsoft Office 365 environment (Teams, Power Apps, Forms, Outlook).
• Travel up to 10%.

Responsibilities

• Provide input to analysis of programs to determine manpower resources.
• Utilizes modeling and analytic skills to determine costs and optimize workforce.
• Plan and accomplish goals using experience and judgment.
• Update, restructure, and clean up SharePoint lists and metadata to support HR processes.
• Design and build new SharePoint lists, views, and forms to capture HR data.
• Manage and audit permissions and security configurations in SharePoint Online.
• Improve UI/UX of internal HR SharePoint pages.
• Design, build, and troubleshoot automated workflows and SharePoint lists with Power Automate.
• Set up automated email alerts, approval flows, and status updates linked to SharePoint lists.
• Integrate SharePoint Online with Teams, Power BI, Outlook, and Power Apps.
• Extract, clean, and analyze complex HR datasets from payroll, performance, recruiting, demographics.
• Develop and maintain automated HR dashboards, reports, and KPIs using Power BI and Advanced Excel.
• Deliver insights on retention, turnover, headcount, and other HR metrics.
• Identify data quality issues and implement corrective actions.

Skills

SharePoint development

HR analytics

Workflow automation

Power BI

Advanced Excel

Microsoft 365

Data extraction & cleaning

Travel 10%

Education

Bachelor’s degree in business/technical field

Tools

Power Automate

Job description

Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a terrific opportunity for you! As the HR Analytics Specialist, you will be on a dynamic team providing technical and programmatic support to the U.S. Navy’s Team Submarine Program Offices! Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors and contribute and influence the Navy's future, premier nuclear submarines.

Must possess an active U.S. Department of War (DoW) Secret security clearance

Team Submarine unites the Program Executive Officer, Undersea Warfare Systems (PEO UWS); the Deputy Commander, Undersea Technology (SEA 07); Program Executive Officer, Attack Submarine (PEO SSN); Program Executive Officer, Strategic Subs (PEO SSBN) and the Submarine Maintenance Engineering, Planning, and Procurement (SUBMEPP) Activity, once diverse submarine-related commands and activities, into a single "submarine-centric" team. Conceived to increase efficiencies within the submarine acquisition, maintenance, and modernization communities, Team Submarine eliminates traditional "stovepipe" structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

We are looking for an energetic, enthusiastic and exceptional person to serve as a highly skilled HR Analytics Specialist with strong expertise in SharePoint development, list management, and workflow automation in the Washington, DC area. In this role, you will bridge the gap between HR data analytics and process optimization. The ideal candidate will be responsible for extracting and analyzing HR data to deliver actionable insights, while simultaneously maintaining, updating, and automating our HR data analytics through our SharePoint infrastructure and workflows. This is a hands‑on technical role involves working directly with HR staffing and classification team, requiring a blend of analytical mindset, system administration skills, and process automation expertise.

In This Role, You Will

• Provide input to analysis of programs to determine manpower resources necessary to meet program requirements.
• Utilizes modeling and analytic skills to determine costs associated with those resources. Examines identified personnel requirements and capabilities to optimize workforce and missions.
• Familiar with a variety of field concepts, practices, and procedures.
• Rely on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks, such as:
  • Update, restructure, and clean up existing SharePoint lists, document libraries, and metadata columns to support HR processes.
  • Design and build new SharePoint lists, custom views, and user forms to capture HR data efficiently.
  • Manage and audit user permissions, group access, and security configurations within SharePoint Online to ensure strict confidentiality of sensitive HR data.
  • Improve the user interface (UI) and user experience (UX) of our internal HR SharePoint pages.
  • Design, build, and troubleshoot automated workflows and SharePoint lists (using Microsoft Power Automate / Microsoft Flow) which assist our HR staffing teams track workload.
  • Set up automated email alerts, approval flows, and status updates linked to SharePoint lists.
  • Integrate SharePoint Online with other Microsoft 365 applications (such as Teams, Power BI, Outlook, and Power Apps) to create seamless, automated end‑to‑end solutions.
  • Extract, clean, and analyze complex HR datasets from various systems (e.g., payroll, performance, recruiting, demographics).
  • Develop and maintain automated HR dashboards, reports, and key performance indicators (KPIs) using tools like Power BI or Advanced Excel.
  • Deliver insights and trends related to employee retention, turnover, headcount, and other critical HR metrics to support decision‑making.
  • Identify data quality issues within SharePoint and connected systems, implementing corrective actions to maintain data integrity.

To Be Successful In This Role, You Will Have

• Bachelor’s degree in business, technical field, or managerial discipline, or commensurate additional, related experience.
• Must possess an active DoW Secret security clearance.
• Minimum 2 years of experience in HR Analytics, HR Systems Administration (HRIS), Business Intelligence, or a closely related technical HR role.
• Advanced level understanding of DoD and US Navy mission, purpose, function and organization.
• Significant experience related to US Navy programs or operations.
• SharePoint development or Microsoft Power Apps experience.
• Advanced Microsoft Excel skills (Pivot Tables, Power Query, VLOOKUP/XLOOKUP, index‑matching, and data formatting).
• Professional experience building interactive reports and dashboards in Power BI.
• M365 Ecosystem: Strong understanding of the broader Microsoft Office 365 environment (Teams, Power Apps, Forms, Outlook).
• To be able to travel 10%.

Desired Education And Experience

• Knowledge of Navy, NAVSEA or Team Submarine Human Capital policies and processes.

If you feel your skillset is a match to the requirements, then you should be ready to take the next step of your career path,

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of our end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government‑issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Pay Transparency

Our Total Rewards package includes competitive pay, performance‑based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail].