Human Resources Generalist – Employee Relations & Compliance

Gray Line Tennessee; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Gray Line Tennessee is seeking an HR Generalist focused on Employee Relations & Compliance to support approximately 300 employees across transportation and hospitality divisions. The role reports to the CEO and collaborates with leaders in Charter, School Bus, Sightseeing, and Maintenance to ensure positive employee relations and legal compliance.

The position requires experience with workplace investigations, leave administration, and compliance programs; DOT regulations knowledge is a plus and

Qualifications

• Bachelor’s degree preferred in HR, business, or related field.
• 2–4 years HR experience.
• Experience with employee relations, ADA, FMLA, workers’ compensation, and compliance.
• Experience supporting transportation, logistics, hospitality, or multi-site operations preferred.
• Knowledge of DOT/FMCSA regulations a plus.
• CDL drivers or regulated employee experience preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Responsibilities

• Serve as the primary contact for employee relations and workplace concerns.
• Conduct workplace investigations and prepare recommendations.
• Advise managers on coaching, corrective action, and performance management.
• Administer ADA accommodations and coordinate the interactive process.
• Administer FMLA and other protected leaves.
• Manage workers’ compensation claims and return-to-work processes.
• Coordinate unemployment claims and hearings.
• Maintain personnel files, I-9s, and employment compliance records.
• Support payroll processing and respond to payroll questions.
• Conduct new hire orientation and onboarding assistance.
• Partner on recruiting across divisions.
• Promote safety, compliance, and employee engagement.
• Cross-train with the HR Generalist – Operations & Talent Acquisition.

Skills

Employee relations

Workplace investigations

Leave administration

Compliance knowledge

Employment law

Interpersonal skills

Confidentiality

Education

Bachelor's degree

Job description

Reports To: Chief Executive Officer (CEO)

Location: Gray Line Tennessee, Nashville, Tennessee (On-Site)

Position Summary

The Human Resources Generalist – Employee Relations & Compliance serves as the primary resource for employee relations, leave administration, workplace investigations, and employment law compliance for a multi-division transportation and hospitality company with approximately 300 employees. This position partners with leaders across Charter, School Bus, Sightseeing, Maintenance, and administrative departments to foster a positive workplace while ensuring compliance with employment laws and company policies. The position reports directly to the CEO and works closely with the Human Resources Generalist – Operations & Talent Acquisition.

Company Overview

Gray Line Tennessee operates Charter Transportation, School Bus Transportation, Sightseeing & Tourism, Fleet Maintenance, and Corporate Administration. HR supports approximately 300 employees, including CDL drivers, mechanics, operations staff, dispatchers, tour personnel, and office employees.

Essential Duties & Responsibilities

• Serve as the primary contact for employee relations matters and workplace concerns.
• Conduct workplace investigations and prepare recommendations.
• Advise managers on coaching, corrective action, and performance management.
• Administer ADA accommodations and coordinate the interactive process.
• Administer FMLA and other protected leave programs.
• Manage workers’ compensation claims and return-to-work processes.
• Coordinate unemployment claims and hearings.
• Maintain personnel files, I-9s, and employment compliance records.
• Support payroll processing and respond to employee payroll questions.
• Conduct new hire orientation and assist with onboarding.
• Partner on recruiting activities across all divisions.
• Promote a culture focused on safety, compliance, and employee engagement.
• Cross-train with the HR Generalist – Operations & Talent Acquisition.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 2–4 years of Human Resources experience.
• Experience with employee relations, ADA, FMLA, workers’ compensation, and compliance.
• Experience supporting transportation, logistics, hospitality, or other multi-site operations preferred.
• Knowledge of DOT, FMCSA, and safety-sensitive workplace regulations is a plus.
• Experience supporting CDL drivers or regulated employees preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Knowledge, Skills & Abilities

• Strong interpersonal and conflict resolution skills.
• Knowledge of employment laws and HR compliance.
• Ability to communicate effectively with employees at all levels.
• Excellent organizational and documentation skills.
• Ability to maintain confidentiality and sound judgment.

Work Environment

• On-site position based in Nashville, Tennessee.
• Supports a 24/7 transportation and hospitality operation.
• Occasional travel between company locations may be required.
• Occasional evening or weekend work may be necessary.

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties may be assigned or modified based on business needs.