Human Resources Generalist DC - 3rd Shift

Sephora; Perryman (MD); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Tuition reimbursement

Employee discount

Mental health resources

Job summary

Sephora’s Distribution Centers seek an HR Generalist to serve as a trusted coach and strategic partner, guiding leaders through performance management, employee relations, and development initiatives. You’ll own lifecycle HR from recruitment to offboarding, champion fair practices, safety, and inclusive culture.

Strong data insights will shape talent decisions across the workforce. You will collaborate with Accessibility and Inclusion teams, support safety incidents, and help drive HR excellence

Qualifications

• 3+ years HR experience, preferably in a distribution center or manufacturing plant.
• PHR or SHRM certification preferred.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong analytical, problem-solving, and decision-making skills.
• MS Office Suite with strong MS Excel skills.

Responsibilities

• Serve as the primary point of contact for employee relations escalations, including investigations and escalation to HRM as needed.
• Provide coaching and guidance to leaders on performance management and policy application.
• Conduct employee feedback initiatives (surveys, roundtables, exit interviews) and partner with operations to implement changes.
• Collaborate with Accessibility and Inclusion Generalist on accommodations and safe transitions back to work.
• Partner with leaders on safety incidents and case preparation; support adherence to Sephora policies.
• Maintain accurate employee records and use HR analytics to drive decisions and workforce planning.
• Attend daily operations meetings to stay visible with employees; support succession planning and development programs.
• Support annual performance reviews for non-exempt employees; provide career development resources.

Skills

Employee relations

Performance management

Coaching

HR analytics

Data-driven decisions

Communication

Education

PHR or SHRM certification preferred

Tools

Dayforce

SuccessFactors

Excel

Job description

Job ID: 297355

Location Name: Perryman Distribution Center

Address: 531 Chelsea Road, Perryman, MD 21130, United States (US)

Job Type:

Position Type: Regular

Job Function: Human Resources

Work Location:

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Sephora Human Resources

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent in our Distribution Centers. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your Role at Sephora...

At Sephora’s DCs, our people are the core of our organization. As an HRG, you are more than a policy expert- you are a trusted coach, strategic partner, and problem solver, helping leaders navigate challenges, develop their teams, and create a thriving workplace culture. In this role, you will support the full spectrum of the employee life-cycle from recruitment to off-boarding, while championing fair practices, competitive benefits, and safe working conditions. From guiding performance conversations to shaping leadership development, you’ll play a key role in ensuring Sephora’s workforce is engaged, supported, and set up for success. As a trusted advisor, you’ll help build a culture rooted in Sephora’s core values and work to drive HR excellence through process improvement, engagement, and collaboration. Your commitment to delivering an exceptional employee experience will contribute to an inclusive and high-performing work environment.

Essential Functions of the Job:

Employee Relations & Performance Management:

• Serve as the primary point of contact for employee relations escalations, including conducting investigations, addressing concerns, and escalating issues to HRM when necessary.
• Provide coaching and guidance to leaders on performance management, disciplinary measures, and consistent application of company policies.
• Conduct employee feedback initiatives, such as surveys, roundtables, and exit interviews, and collaborate with operations to implement actionable change plans.
• Collaborate with Accessibility and Inclusion Generalist to address accommodation needs, facilitating a safe and effective transition back to work.
• Partner with leaders on safety incidents, providing proper follow-through to maintain a secure work environment.
• Represent Sephora at unemployment hearings and partner with managers as needed for case preparation.
• Support adherence to all Sephora policies and procedures.

HR Analytics:

• Maintain accurate employee records and ensure compliance with organizational requirements.
• Utilize HR analytics to identify trends, drive decision-making, and recommend improvements to leaders for workforce planning.
• Analyze employee data to identify patterns in turnover, absenteeism, and performance and provide insights to business leaders.
• Monitor key HR metrics such as employee engagement, retention rates, and diversity statistics.
• Collaborate with business leaders to develop data-driven strategies for talent management and development.

Employee Engagement & Development:

• Attend daily operations start-of-shift meetings and productivity meetings to support operations and maintain visibility with employees.
• Facilitate succession planning for supervisor roles, maintain coordinator talent pools, and track development plans.
• Support annual performance reviews for non-exempt employees in partnership with leaders.
• Provide guidance and resources to employees on career development opportunities and pathways within the organization.
• Collaborate with HR leaders on internal initiatives to enhance team development, morale, and engagement through networking opportunities and HR projects.

We would love to hear from you if you have…

• 3+ years of related Human Resources experience, preferably in a distribution center or manufacturing plant
• PHR or SHRM certification preferred
• Excellent interpersonal, negotiation, and conflict resolution skills
• Ability to effectively give and receive feedback professionally and respectfully, setting an example to others
• Strong analytical, problem-solving, and decision-making skills
• Excellent time management skills with a proven ability to meet deadlines
• Knowledge and application of HRIS systems (e.g., Dayforce, Success Factors, ,
• MS Office Suite with strong MS Excel skills
• Must be flexible and adaptive to respond to a fast-paced environment pro-actively proactively.
• Successfully model teamwork and demonstrate a collaborative approach when working with staff, associates, and management
• Demonstrate Sephora Values when interacting with others in the workplace
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs
• Minimal travel for seminars and other work-related activities

What You’ll Get:

The annual base salary range for this position is $80,000.00 - $88,000.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Enjoy paid time off, sick paid time off, and protected leave.
• Growth. We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.