Human Resources Generalist

GardaWorld; Washington (District of Columbia); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Disability coverage

Life insurance

Career development

Meaningful work

Job summary

GardaWorld Security Services is seeking an experienced Human Resources Generalist to join our Washington, D.C. team.

This role focuses on day-to-day HR operations, employee relations, onboarding, compliance, and staff engagement in a fast-paced, client-facing environment. You will partner with operational leaders to apply company policies consistently, maintain confidential records, coordinate recruiting and onboarding, and support benefits and payroll readiness.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in Human Resources or a closely related function.
• Working knowledge of HR operations, onboarding, personnel administration, and employment documentation.
• Strong communication and interpersonal skills with the ability to interact professionally with employees at all levels.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
• Experience using HR systems, applicant tracking systems, or other business applications.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information appropriately.
• Ability to work on-site in Washington, D.C.

Responsibilities

• Serve as a primary HR contact for employees and leaders on policies, benefits, and employment questions.
• Provide guidance on routine HR matters and escalate complex employee relations as needed.
• Support onboarding, transfers, and separations in the employee lifecycle.
• Maintain accurate and confidential employee records and HRIS data.
• Partner with HR and leadership to ensure consistent policy application.
• Coordinate recruiting and onboarding activities for a positive candidate experience.
• Assist with screening, scheduling interviews, offers, and candidate communications.
• Maintain applicant records and ATS data; coordinate pre-employment screenings.
• Facilitate new-hire orientation and training enrollment; ensure smooth system transitions.
• Ensure compliance with employment documentation and payroll readiness.
• Maintain employment documentation and compliance with federal, state, and local requirements.
• Coordinate E-Verify, status updates, and HR recordkeeping.
• Review training records for payroll accuracy.
• Support unemployment claims and workers’ compensation administration.
• Assist with licensing, certifications, and compliance documentation.
• Identify HR process gaps and elevate concerns to leadership.
• Coordinate employee engagement initiatives and communications.
• Support benefits enrollment and inquiries.
• Build collaborative relationships with employees and HR partners.
• Provide site operations support (credentials, uniforms, etc.).
• Identify opportunities to improve HR processes and employee experience.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Confidentiality

On-site work

Education

High school diploma

Associate/Bachelor’s degree

Tools

ATS (Applicant Tracking System)

MS Office

Job description

Salary: $75,000–$80,000 annually

Location: Washington, D.C. | On-site

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Build Your HR Career with GardaWorld!

GardaWorld Security Services is seeking an experienced, motivated, and service-oriented Human Resources Generalist to join our team in Washington, D.C.

This is an exciting opportunity for an HR professional who enjoys working directly with employees, building strong relationships, and taking ownership of day-to-day HR operations. Supporting a key client location, you’ll serve as a trusted HR resource, helping deliver a positive employee experience while ensuring efficient, consistent, and compliant HR practices.

We’re looking for someone who brings a proactive mindset, strong attention to detail, and the ability to confidently navigate competing priorities in a fast-paced, professional environment.

Your Responsibilities

Employee Relations & HR Support

• Serve as a primary point of contact for employees and operational leaders regarding HR policies, procedures, benefits, and employment-related questions.
• Provide guidance on routine HR matters, escalating complex employee relations concerns to HR leadership as appropriate.
• Support employee lifecycle activities, including onboarding, transfers, employment changes, and separations.
• Maintain accurate and confidential employee records, personnel files, and HR information systems.
• Partner with HR and operational leadership to support consistent application of company policies and procedures.

Recruiting & Onboarding

• Coordinate recruiting and onboarding activities to ensure a positive, efficient candidate and new-hire experience.
• Assist with applicant screening, interview coordination, employment offers, and candidate communications.
• Maintain applicant records and hiring activity within the applicant tracking system.
• Coordinate pre-employment screening, including background checks, drug screening, and fingerprinting, as applicable and in accordance with legal requirements.
• Facilitate new-hire orientation, onboarding documentation, and required training enrollment.
• Ensure accurate and timely transition of new hires into employee management systems.

HR Administration & Compliance

• Maintain employment documentation and support compliance with federal, state, and local employment requirements.
• Coordinate employment eligibility verification, employee status updates, and required HR recordkeeping.
• Review training records and related employment information for accuracy prior to payroll processing.
• Support unemployment claims, workers’ compensation administration, and employment-related reporting.
• Assist with maintaining required employee licensing, certifications, credentials, and compliance documentation.
• Identify HR process gaps and elevate potential compliance concerns to appropriate leadership.

Employee Engagement & Operational Partnership

• Coordinate employee engagement initiatives, recognition activities, and employee communications.
• Support employee benefits communications, enrollment activities, and general benefits inquiries.
• Build collaborative relationships with employees, operational leaders, and HR partners.
• Provide administrative support for site operations, including employee credentials, uniform coordination, and related workforce needs.
• Identify opportunities to improve HR processes, streamline administrative workflows, and enhance the employee experience.
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in Human Resources or a closely related function.
• Working knowledge of HR operations, employee onboarding, personnel administration, and employment documentation.
• Strong communication and interpersonal skills with the ability to interact professionally with employees at all levels.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
• Experience using HR systems, applicant tracking systems, or other business applications.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information appropriately.
• Ability to work on-site in Washington, D.C.

Preferred Qualifications

• Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience supporting HR functions in a client-facing or service-oriented environment.
• Familiarity with employee relations, benefits administration, HR compliance, and workforce management.
• Experience supporting a fast-paced, operationally focused workforce.

What We Offer

• Comprehensive Benefits: Medical, dental, and vision insurance options.
• Retirement Savings: 401(k) plan with employer matching contributions, subject to plan terms.
• Paid Time Off: PTO and paid holidays in accordance with company policies.
• Financial Protection: Disability coverage and life insurance options.
• Career Development: Opportunities for professional growth and advancement within GardaWorld.
• Meaningful Work: The opportunity to make a direct impact on employee experience and HR operations in a professional, client-facing environment.

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.