Human Resources Generalist

Aston Carter; United States; Hybrid; USD 36,000 - 46,000; Full time

Job summary

Aston Carter is seeking a Payroll & Benefits Administrator to provide front-line support for payroll partnership and benefits administration in a hybrid role based out of Berkeley Heights, NJ. You will be the primary contact for employee inquiries, ensuring data integrity across payroll and benefits systems while coordinating with vendors and HRIS teams.

The ideal candidate has 1+ years in Payroll, HR, Benefits, or Customer Service, with strong Excel/Outlook skills and a keen eye for detail.

Qualifications

• Bachelor's degree preferred.
• 1+ years of experience in Payroll, Human Resources, Benefits Administration, or Customer Service.
• Strong customer service, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Ability to manage confidential information and maintain a high level of accuracy and attention to detail.

Responsibilities

• Provide front-line support for payroll partnership and benefits administration.
• Serve as primary contact for employee inquiries; maintain data integrity within payroll/benefits systems.
• Monitor daily/weekly inbound/outbound file integrations between payroll, benefits systems, and third-party vendors.
• Partner with Payroll, HRIS, and vendors to address file errors and ensure accurate data exchange.
• Respond to employee inquiries via shared email, ticketing system, and voicemail.
• Provide timely guidance on payroll and benefit programs (medical, dental, vision, retirement, life insurance, disability).
• Research and resolve employee issues; document actions and outcomes in the ticketing system.
• Conduct audits/ validations to ensure payroll & benefit records are accurate and complete.
• Investigate/resolve eligibility, enrollment, and data discrepancies from system integrations.
• Support leave intake, documentation tracking, and coordination with leave vendors.

Skills

Customer Service

Attention to Detail

Data Accuracy

Benefits Administration

Process Improvement

Communication Skills

Systems and Data Management

Collaboration and Teamwork

Education

Bachelor's degree preferred

Tools

Excel

Outlook

Job description

This is a hybrid (remote Fridays!) opportunity to support a global organization in Berkeley Heights, NJ.

Description

This role is responsible for providing front-line support for payroll partnership and employee benefits administration. This role serves as a primary point of contact for employee inquiries, maintains data integrity within the payroll & benefits administration system, and supports vendor and system integrations.

Monitor daily and weekly inbound and outbound file integrations between payroll, benefits systems, and third-party vendors.

Partner with Payroll, HRIS, and vendors to address file errors and ensure accurate data exchange.

Monitor and respond to employee inquiries received through a shared email inbox, ticketing system, and voicemail.

Provide timely and accurate guidance on payroll and benefit programs (medical, dental, vision, retirement, life insurance, disability)

Research and resolve employee issues while documenting actions and outcomes within the ticketing system.

Conduct routine audits and validations to ensure payroll & benefit records are accurate and complete.

Investigate and resolve eligibility, enrollment, and data discrepancies resulting from system integrations.

Support leave intake, documentation tracking, employee communications, and coordination with leave vendors.

Additional Skills & Qualifications

Bachelor's degree in a related field preferred.

1+ years of experience in Payroll, Human Resources, Benefits Administration, or Customer Service.

Strong customer service, organizational, and problem-solving skills.

Proficiency with Microsoft Office applications, particularly Excel and Outlook.

Ability to manage confidential information and maintain a high level of accuracy and attention to detail.

Key Competencies

Customer Focus

Attention to Detail

Data Accuracy

Benefits Administration

Process Improvement

Communication Skills

Systems and Data Management

Collaboration and Teamwork

Job Type & Location

This is a Contract position based out of Berkeley Heights, NJ.

Pay and Benefits

The pay range for this position is $26.00 - $33.60/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Berkeley Heights, NJ.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a hybrid position in Berkeley Heights,NJ.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.