Human Resources Generalist

Superior Mobile Health; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

EmergencyMD is seeking a Human Resources Generalist to support the full employee lifecycle in a fast-paced healthcare environment. This role handles recruitment, onboarding, leave administration, employee relations, benefits coordination, and offboarding while keeping accurate records and ensuring policy compliance.

The ideal candidate has 3–5 years of HR experience, a high school diploma or GED (Bachelor's degree preferred in HR or related field), and a proactive approach to regulatory

Qualifications

• 3–5 years of progressive HR experience.
• High school diploma or GED; bachelor's degree preferred in HR or related field.
• Experience in healthcare or EMS environment is a plus.

Responsibilities

• Recruitment, onboarding, and new hire orientation coordination.
• Serve as HR point of contact for policies and workplace concerns.
• Administer leaves (FMLA, personal, etc.) and trackabsences.
• Support benefits enrollment, COBRA, and payroll status changes.
• Manage terminations, recordkeeping, and compliance reporting.

Skills

Employee relations

Compliance knowledge

Attention to detail

Communication

Collaboration

Adaptability

Education

High school diploma or GED

Bachelor's degree in HR or related field

Job description

Human Resources Generalist

The Human Resources Generalist plays a key role in supporting the full employee lifecycle and ensuring compliance within a fast-paced, compliance-driven healthcare organization. This position is responsible for managing day-to-day HR operations, including recruitment, onboarding, leave administration, employee relations, benefits coordination, and offboarding, while maintaining accurate employee records and ensuring adherence to company policies and state and federal employment laws.

KEY RESPONSIBILITIES

Recruitment and Onboarding

• Pipelining, managing full-cycle recruitment; including posting jobs, screening candidates, coordinating interviews, and preparing offer letters.
• Conduct new hire onboarding and orientation, ensuring a consistent and compliant experience across all departments and locations.
• Maintain applicant and employee records in HR systems (e.g., applicant tracking, personnel files, I-9s).
• Coordinate pre-employment requirements such as drug screens, physical exams, and background checks.

Employee Relations & HR Support

• Serve as the primary HR point of contact for employees and supervisors regarding policies, procedures, and workplace concerns.
• Assist leadership in handling employee relations issues, documentation, and corrective action processes.
• Partner with management to maintain a positive, professional, and compliant work environment.

Leave Administration & Compliance

• Administer FMLA, personal leave, and other types of leave in accordance with company policy and legal requirements.
• Track employee absences, certifications, and return-to-work documentation.
• Ensure compliance with state and federal labor laws, including FLSA, ADA, FMLA, and OSHA.

Benefits & Payroll Coordination

• Communicate with benefits brokers regarding enrollments, terminations, and plan changes.
• Support benefits open enrollment, employee inquiries, and COBRA administration.
• Assist payroll processing by maintaining accurate employee status changes, timekeeping approvals, and pay adjustments.

Offboarding & Recordkeeping

• Manage voluntary and involuntary terminations, including exit interviews and final pay coordination.
• Maintain up-to-date personnel files, training records, and compliance documentation.
• Prepare reports and metrics to support audits, compliance reviews, and management decision-making.

QUALIFICATIONS

Experience

• 3-5 years of progressive HR experience

Education

• High school diploma or GED

CORE COMPETENCIES

• Employee Relations & Communication - Serves as a trusted point of contact for employees and supervisors, addressing policy questions, workplace concerns, and employee relations matters with professionalism, discretion, and consistency
• Compliance & Risk Awareness - Demonstrates working knowledge of employment laws and regulatory requirements (including FLSA, FMLA, ADA, COBRA, OSHA) and applies them accurately to day-to-day HR operations to reduce organizational risk
• Adaptability & Initiative - Operates effectively in a fast-paced, compliance-driven environment, managing multiple priorities, adjusting to evolving operational needs, and proactively identifying opportunities to improve HR processes
• Detail Orientation & Accuracy - Demonstrates strong attention to detail when handling employee data, payroll-related changes, benefits information, and compliance documentation, minimizing errors and rework
• Collaboration & Professionalism - Interacts with internal stakeholders in collaborative, people-first manner while modeling professionalism and ethical behavior in alignment with organizational values

PREFERRED QUALIFICATIONS

• Bachelor's degree in human resources, business administration, or related field
• Experience in healthcare or EMS industry

SUPERVISORY RESPONSIBILITY

There are no supervisory responsibilities in this role.

PHYSICAL DEMANDS

This position requires the ability to perform the following essential physical functions, with or without reasonable accommodation:

• Lift/carry up to 25 pounds occasionally
• Use speech, hearing, and visual acuity

WORKING CONDITIONS

Working conditions are in an office environment and are subject to sitting, standing, and walking for long periods of time.