Human Resources Generalist

Northeast Traffic Control Services, LLC.; Plymouth (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Northeast Traffic Control, part of the Helix Traffic Solutions network, seeks an experienced HR and Payroll Administrator to join the team in New England. This role focuses on weekly payroll processing, benefits coordination, and compliance across union and non-union staff.

Ideal candidates have 3–5 years in HR and payroll within union environments, strong knowledge of CBAs, and proficiency with HRIS and payroll systems. Integrity, confidentiality, and multitasking are essential for success.

Qualifications

• 3–5 years of HR and payroll administration experience in a unionized work environment.
• Knowledge of CBAs, union grievance processes, contract interpretation, seniority systems, wage administration, and payroll compliance.
• Experience with HRIS and payroll systems preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain confidentiality and manage multiple priorities.

Responsibilities

• Coordinate weekly payroll submissions and review payroll reports for accuracy.
• Serve as the primary payroll contact for employees and management.
• Prepare and submit certified payroll reports as required.
• Oversee payroll processing for union and non-union employees, ensuring accurate wage rates, overtime, and benefits.
• Maintain compliance with payroll regulations and collective bargaining agreements.

Skills

HR management

Payroll processing

Union knowledge

CBAs knowledge

Tools

HRIS

Payroll systems

Job description

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support complex construction projects, and keep communities moving safely.

About Northeast Traffic Control

Northeast Traffic Control is a proud member of the Helix Traffic Solutions network, serving Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Connecticut with comprehensive traffic control and traffic management solutions for projects of all sizes.

Northeast Traffic Control delivers end-to-end support for roadway and infrastructure projects, combining engineering expertise with hands‑on field execution. Our experienced teams ensure smooth, compliant traffic flow while meeting all local and state regulatory requirements throughout New England.

Our services and capabilities include:

• Traffic engineering design and construction permitting support
• Acting as both general contractor and subcontractor for traffic control scopes
• Installation of impact attenuators and steel barrier systems
• Construction and installation of overhead and bridge‑mounted sign structures
• Comprehensive traffic control solutions managed under one roof

By offering engineering, permitting, and field operations within a single organization, Northeast Traffic Control simplifies project coordination, reduces risk, and helps clients keep projects moving efficiently.

Why Work with Helix & Northeast Traffic Control?

We’re a people‑first organization with a mission centered on public safety, precision, and service. When you join Northeast Traffic Control, you become part of a highly skilled regional team backed by the strength, stability, and growth opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, professionalism, and accountability
• Exposure to complex, high‑impact infrastructure projects
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with deep regional expertise

What to Expect

Our work is fast‑paced, technical, and essential. Every role at Northeast Traffic Control plays a critical part in managing safe, compliant traffic flow across New England’s roadways. If you’re detail‑oriented, safety‑driven, and looking for a career with purpose, we’d be proud to have you on our team.

Key Responsibilities

Payroll Administration

• Coordinate weekly payroll submissions and review payroll reports for accuracy.
• Serve as the primary payroll contact for employees and management.
• Prepare and submit certified payroll reports as required.
• Oversee payroll processing for union and non‑union employees, ensuring accurate application of wage rates, overtime, shift premiums, union dues, benefits, and other contractually required payments.
• Maintain compliance with payroll regulations and collective bargaining agreements through audits, reporting, reconciliations, and coordination with union representatives and benefit providers.

Human Resources

• Manage employee onboarding, personnel records, and HR documentation.
• Support recruiting, hiring, employee development, and offboarding activities.
• Answer employee questions regarding policies, payroll, and benefits.
• Assist managers with performance management and employee relations matters.

Benefits Administration

• Coordinate employee benefit enrollments and qualifying life events.
• Assist with open enrollment activities and benefit communications.
• Reconcile benefit invoices and resolve discrepancies.

Compliance & Risk Management

• Maintain compliance with employment laws and company policies.
• Manage I-9 documentation, personnel records, unemployment claims, and audit requests.
• Support workers' compensation and related reporting requirements.
• Partnering with managers and union representatives to address employee relations matters, grievances, disciplinary actions, and contract compliance.
• Ensure compliance with labor laws, union agreements, and company policies while supporting employee onboarding, performance management, workforce planning, and recordkeeping.

HRIS & Reporting

• Maintain employee data within HR and payroll systems.
• Generate HR, payroll, and workforce reports as requested.

Qualifications

• Minimum of 3–5 years of Human Resources and Payroll administration experience in a unionized work environment, with demonstrated knowledge of collective bargaining agreements (CBAs), union grievance processes, contract interpretation, seniority systems, wage administration, and payroll compliance related to union employees.
• Knowledge of payroll processes, employee benefits, and employment practices.
• Experience with HRIS and payroll systems preferred.
• Strong communication, organization, and problem‑solving skills.
• Ability to maintain confidentiality and manage multiple priorities.

Helix Traffic Solutions, LLC is an Equal Opportunity Aff…