Human Resources Generalist

Gap Inc; Longview (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Insurance (medical, dental, vision, &

Job summary

Gap Inc. is hiring an HR Generalist to partner with employees and leaders across the lifecycle, delivering solutions-driven support in a fast-paced environment. The ideal candidate brings solid experience in employee relations, workplace investigations, and HR operations, with strong judgment and collaborative mindset to support strategic partnerships and a high-performing team.

Join Gap Inc. and help shape policies, manage investigations, and drive initiatives across Old Navy, Gap, Banana

Qualifications

• Experience in employee relations and workplace investigations.
• Knowledge of ADA accommodations and leaves of absence.
• Ability to partner with leaders and HR teams to drive policy and process improvements.

Responsibilities

• Partner with leaders and employees on employee relations, performance, policy interpretation, and other people-related matters.
• Manage workplace investigations and employee relations matters, including interviews, documentation, findings, and recommendations.
• Support ADA accommodations and leaves of absence, ensuring cases are handled timely and consistently.
• Coach and influence leaders through people decisions using sound judgment, HR expertise, and business perspective.
• Identify workforce trends and partner with leaders on solutions that strengthen employee experience and business performance.
• Support performance management, talent planning, employee engagement, and other HR initiatives.

Skills

Employee relations

Workplace investigations

ADA accommodations

Leaves of absence

HR operations

Coach leaders

Job description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

About Gap Inc.

Our portfolio - Old Navy, Gap, Banana Republic, and Athleta - each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps - between people, perspectives, and possibilities - to create a better world.

We're building a team that performs at a high level - people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About The Role

The HR Generalist serves as a trusted HR partner to employees and leaders, providing solutions-oriented support across the employee lifecycle. This role requires strong experience in employee relations, workplace investigations, ADA/accommodations, leaves of absence, and HR operations. The ideal candidate brings sound judgment, ownership, and a collaborative mindset, understands the power of strategic partnership, and thrives in a fast-paced, team-oriented environment.

What you'll do

• Partner with leaders and employees on employee relations, performance, policy interpretation, and other people-related matters.
• Manage workplace investigations and employee relations matters, including interviews, documentation, findings, and recommendations.
• Support ADAeasonable accommodations and leaves of absence, ensuring cases are handled timely and consistently.
• Coach and influence leaders through people decisions using sound judgment, HR expertise, and business perspective.
• Identify workforce trends and partner with leaders on solutions that strengthen employee experience and business performance.
• Support performance management, talent planning, employee engagement, and other HR initiatives.
• Partner cross-functionally with HR, Talent Acquisition, Payroll, Employee Relations, and other key partners.
• Maintain confidentiality, professionalism, accuracy, and follow-through when handling sensitive employee matters.

Who you are

• HR Generalist or HR Business Partner experience with demonstrated ability to work independently and take ownership.
• Strong experience with employee relations and workplace investigations.
• Working knowledge of ADAeasonable accommodations and leaves of absence.
• Strong judgment, problem-solving, communication, and relationship-building skills.
• Ability to coach and influence leaders while maintaining collaborative partnerships.
• Team-oriented, solutions-focused, and comfortable managing multiple priorities in a fast-paced environment.
• HR experience in warehousing, distribution, manufacturing, or a similar operational environment is preferred.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.