Human Resources Generalist

SupportFinity™; Arlington (VT); Hybrid; USD 59,608 - 62,914; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching program

PTO

Wellness programs

Job summary

SupportFinity™ is on the lookout for a Human Resources Generalist based in Arlington, Vermont. The ideal candidate will have at least five years of HR experience, specifically in benefits administration and regulatory compliance. You will help optimize core HR processes, support leadership decisions, and elevate employee experiences.

As part of this full-time role, you will manage the firms' benefits programs, ensure compliance with various employment regulations, and act as a key resource for employees. This is a hybrid role with a supportive and inclusive company culture.

Qualifications

• 5+ years of progressive human resources experience focused on operations and employee benefits administration.
• Strong knowledge of federal and state regulations like ACA, COBRA, HIPAA, and FMLA.
• Experience managing benefits programs and compliance filings.

Responsibilities

• Oversee administration of employee benefits programs and manage the annual open enrollment cycle.
• Support employee relations and implement HR policies and initiatives.
• Ensure compliance with employment regulations and maintain HR policies.

Skills

Attention to detail

Analytical skills

Communication skills

Vendor management

Flexibility

Education

Bachelor's degree in human resources or business administration

Tools

HRIS systems

ADP Workforce Now

Job description

Overview

ECG, the most experienced healthcare consulting firm working in the US, was ranked as a 2025 Best Midsized Firm to Work For by Consulting Magazine and a top workplace by USA TODAY for the second consecutive year. Additionally, for the third time in five years, ECG was named the top provider of value‑based care consulting services in the 2026 Best in KLAS awards. At ECG, our primary emphasis is on quality—in our people as well as our services—and we’re seeking others who embrace our high standards of excellence.

What’s in It for You: Work with Purpose

At ECG, your contribution will have meaningful impact. The work you do will ultimately help health systems optimize performance and meet the needs of the communities they serve—and that’s just the beginning. We’re looking for team players, culture builders, problem‑solvers, and self‑starters to collaborate, take on challenging projects, and find new ways to make a positive impact in the healthcare services sector. ECG is committed to ensuring a supportive and equitable work environment that embraces diversity, inclusion, and belonging, and where we recognize performance, communicate openly and transparently, and value work‑life balance.

Join Our Corporate Operations Team

ECG’s Corporate Operations team has 100‑plus employees associated with ECG offices across the country. These team members keep the business running, manage payroll and benefits offerings, ensure deliverables are high quality, hire and train employees, market our services, streamline business processes, and much more. Corporate Operations departments include Administrative Services, Business Development, Document Production Center, Finance, Human Resources, IT, and Marketing.

Your Opportunity with ECG: Human Resources Generalist

We are seeking an experienced HR Generalist with deep operational expertise to play a critical role in strengthening the infrastructure of a growing healthcare consulting firm. This position sits at the center of our people operations engine, ensuring that the systems, processes, and compliance frameworks that support our consultants are accurate, scalable, and built for growth.

In a fast‑paced consulting environment where head count shifts, promotions accelerate, and multistate compliance requirements evolve constantly, this role brings discipline, structure, and insight. You will optimize the core HR processes that power the employee life cycle. Your work will directly support leadership decision‑making, reduce organizational risk, and elevate the overall employee experience.

This is an opportunity to move beyond transactional HR and help design operational systems that enable strategic growth. The ideal candidate brings a minimum of five years of progressive HR experience, strong operational judgment, and a passion for building processes. If you thrive on bringing order to complexity and turning data into clarity, this role offers meaningful impact at the heart of the organization.

Key qualities you bring to the team include tenacity, flexibility, collaboration, a passion for details and accuracy, a desire to produce quality work, a strong work ethic, dependability, creative problem‑solving with a demonstrated ability to use independent judgment, and initiative to identify problems and recommend solutions.

Your Responsibilities May Include

Employee Benefits Administration and Strategy

• You will spend approximately 40% of your time overseeing the administration of the firm’s benefits programs—including medical, dental, vision, life, disability, retirement plan, wellness programs, and voluntary benefits
• Leading and coordinating the annual open enrollment cycle, including employee communications and vendor partnerships
• Supporting the analysis of benefits utilization trends to ensure offerings remain competitive and cost‑effective
• Serving as the primary escalation for benefits inquiries and employee support

HR Operations and Process Management

• Developing and maintaining a familiarity with onboarding and offboarding processes
• Facilitating benefits overview for all new hires
• Supporting employee relations by providing benefits guidance, policy interpretation, and documentation support
• Supporting the implementation of HR policies, programs, and initiatives
• Overseeing key employee programs, including wellness efforts, tuition reimbursement, and other employee initiatives
• Maintaining and updating the HR SharePoint site to ensure accurate, current information related to benefits, policies, and employee resources

Compliance, Reporting, and Policy Governance

• Ensuring compliance with federal, state, and local employment regulations, including ACA, COBRA, HIPAA, FMLA, and relevant state‑specific requirements
• Preparing required filings such as Form 5500, ACA 1094/1095, and required plan notices
• Conducting periodic audits of HR and benefits data to ensure accuracy and compliance
• Maintaining awareness of regulatory changes and providing recommendations to update policies and processes

HRIS, Data Analysis, and Process Improvement

• Supporting HRIS data integrity, benefits configuration updates, and reporting
• Preparing HR and benefits reports and supporting data accuracy and reporting needs
• Identifying opportunities to streamline workflows, enhancing employee self‑service tools, and improving overall HR operational efficiency

Vendor and Partner Relationship Management

• Partnering with brokers, carriers, and external HR vendors, ensuring service quality and timely issue resolution
• Supporting vendor renewals, benchmarking, and plan review activities

Our Expectations of You

Education and Experience

• Bachelor’s degree in human resources, business administration, or related field from an accredited university
• 5+ years of progressive human resources experience with significant focus on HR operations and employee benefits administration, requiring a high degree of confidentiality, tact, accuracy, and responsiveness
• Demonstrated experience administering employee benefits programs, including enrollments, eligibility management, vendor coordination, employee communications, and issue resolution
• Experience in healthcare consulting or professional services environment preferred
• Strong knowledge of ACA, COBRA, HIPAA, FMLA, ERISA, and other applicable federal and state regulations
• Experience preparing and reviewing compliance filings (Form 5500, ACA 1094/1095‑C, etc.) and managing benefits audits
• Experience in multistate compliance and employment law
• Proficiency in HRIS systems; ADP Workforce Now and benefits administration platforms preferred

Skills and Competencies

• Exceptional attention to detail and accuracy in data management
• Strong analytical skills and ability to translate data into actionable insights
• Excellent communication skills, with the ability to explain complex benefits concepts in clear, accessible language
• Proven vendor management and negotiation skills
• Ability to manage multiple priorities in a fast‑paced, multistate environment

Job Locations

• San Diego, Chicago, Boston, or Washington, DC, preferred
• Candidates will be required to work a hybrid schedule with an average of four to six days per month in the office

Schedule

Full time/nonexempt

What You Can Expect Of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

The estimated base salary range for this job is $43.27 – $45.67 hourly. It represents a good faith estimate of the range that ECG reasonably expects to pay at the time of the job posting. The actual salary paid will vary based on multiple factors, including but not limited to years of experience, special skills, and market changes. The job is eligible to participate in ECG’s benefit plans, which include medical, dental, and vision coverage; a 401(k) matching program; PTO; and other wellness programs.

Equity and EEO Statement

ECG provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, disability, pregnancy, medical condition (cancer and genetic characteristics), genetic information, gender, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other legally protected characteristic. We participate in E‑Verify as part of our onboarding process. Having the permanent legal right to work in the United States is a condition of employment. ECG is not currently able to provide assistance to candidates requiring sponsorship or a visa.