Human Resources Generalist

Toot'n Totum Food Stores, LLC; Amarillo (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Toot'n Totum Food Stores, LLC in Amarillo, TX is seeking an Onsite HR Generalist to support the full employee lifecycle in a fast-paced retail environment. Relocation to Amarillo is required.

You will serve as the primary HR contact for the client group, handle onboarding and E-Verify, manage HR programs, and maintain HRIS data while collaborating with the HR team and field leaders to drive engagement and compliance.

Qualifications

• Minimum 1 year of HR experience.
• Familiarity with federal, state, and local employment laws.
• Ability to learn HR software and HRIS rapidly.

Responsibilities

• Serve as primary HR contact for the client group and advise on processes, policies, and programs.
• Respond to applicant and team inquiries on policies, hiring steps, and HR questions; escalate complex issues.
• Administer HR programs including compensation, investigations, performance management, and engagement initiatives.
• Process lifecycle changes in HR software and maintain accurate records.
• Oversee drug screening and document results.
• Handle unemployment claims with proper documentation.
• Onboard new hires and administer E-Verify.
• Occasionally visit field locations to support turnover discussions and employee engagement.
• Assist with disciplinary matters and terminations with managers.
• Audit HRIS data for accuracy and timeliness.

Skills

Customer service

Interpersonal skills

Attention to detail

Sense of urgency

Critical thinking

Problem solving

Time management

Conflict management

Change leadership

Collaboration

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

HRIS

Applicant Tracking System

Paradox AI

Job description

Onsite HR Generalist role with Toot'n Totum Food Stores, LLC in Amarillo, TX, supporting the full employee lifecycle in a busy retail environment; relocation to Amarillo is required.

Responsibilities

• Serve as the primary HR contact for the assigned client group, offering consultation on key processes, policies, and programs.
• Respond to common questions from applicants and team members about policies, hiring steps, and general HR inquiries; escalateto complex issues to the HR team.
• Administer routine HR programs including compensation, disciplinary actions, investigations, performance management, productivity and morale initiatives, recognition, engagement, and retention efforts.
• Process lifecycle changes in HR software and maintain accurate records for all team member profile updates.
• Oversee the drug screening process and document results for the assigned client group.
• Handle unemployment claims and state unemployment chargebacks with proper documentation for all claims.
• Onboard new hires and administer the E-Verify process for the group.
• Occasionally visit field locations to support turnover discussions, stay interviews, employee engagement initiatives, and investigations.
• Address employment-related inquiries from applicants, employees, and supervisors; escalateto sensitive matters to the HR Manager when needed.
• Assist with disciplinary meetings, investigations, and terminations in collaboration with managers and the HR Manager.
• Audit HRIS data for accuracy and timeliness, including terminations, promotions, transfers, rate changes, and job codes.
• Stay current on HR trends, regulatory changes, and new technologies in HR, talent management, and employment law.
• Ensure compliance with federal, state, and local employment laws; support policy reviews to maintain compliance.
• Partner with other HR Generalists, the HR Manager, and the VP of HR to develop and implement diverse recruiting and staffing strategies.
• Collaborate with field leaders to define required skills, recruit and hire for open roles, and assist with job description and hiring criteria.
• Support pre-screening processes and participate in interviews as needed with hiring managers.
• Assist during offers by coordinating salary ranges and start dates alongside the hiring manager and HR staff.
• Represent the organization at job fairs and recruiting events.
• Promote organizational change, continuous improvement, and effective communication.
• Build and maintain relationships with management, new hires, team members, and HR colleagues to position HR as an integral business partner.
• Model leadership through authentic interactions, initiative, accountability, and courageous conversations when required.
• Adopt a service mindset focused on candidate and employee experiences, delivering repeatable, high-quality experiences.
• May assume additional duties outside of the assigned client group as needed.

Requirements

• Minimum 1 year of HR experience.
• High School Diploma or equivalent.
• Ability to work in a fast paced, multitasking, and growing environment.
• Capable of making appropriate decisions and working effectively and independently.
• Excellent organizational and time management skills with keen attention to detail.
• Strong written and verbal communication abilities.
• Integrity, professionalism, and confidentiality in all HR matters.
• Familiarity with federal, state, and local employment laws.
• Proficient in Microsoft Office Suite and related software.
• Ability to learn quickly and proficiently with HRIS, Applicant Tracking System, Paradox AI, and other HR software.
• Skill in balancing demand and capacity when setting priorities for the organization.
• Mindset focused on continuous improvement; capable of leading change within the assigned client group.
• Creative problem solving, sound judgment, and personal accountability for responsibilities.
• Core competencies: customer service, interpersonal skills, attention to detail, sense of urgency, critical thinking, problem-solving, time management, conflict management, change leadership, collaboration, and communication.

Technologies

• Microsoft Office Suite
• HRIS
• Applicant Tracking System
• Paradox AI

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supervisory Responsibilities

• None

Work Location

• Amarillo, TX onsite

Job Type

• Full-time

Physical Requirements

• Stand, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, balance, twist/reach, carry, grasp with hands, squat, drive and use keyboard.
• Lifting up to 20 lbs.
• Hearing: able to hear alarms, equipment, verbal instructions, office devices, and phones.
• Cognitive: complex reading, writing, math, and communication skills; ability to work under stress and make independent decisions.
• Vision: general and close vision, distance vision, color and peripheral vision.
• Noise: normal office levels.
• Repetitive motion: frequent use of hands and feet.
• Environment: typical office setting with potential field site visits to retail locations and related conditions.