Human Resources Generalist

The Indian Pueblo Cultural Center, Inc.; Albuquerque (NM); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Training and development opportunities

Excellent benefits

Job summary

The Indian Pueblo Cultural Center, Inc. is seeking an HR Generalist in Albuquerque, NM to provide comprehensive HR support across recruiting, employee relations, compensation, training and compliance.

Reporting to the HR Director, you will partner with leaders and staff to deliver HR services, help shape the employee experience, and ensure policies align with laws and IPCC values. The role emphasizes confidential handling of information, investigation support, benefits administration, and

Qualifications

• Bachelor's Degree in related field or equivalent experience with one year of admin, payroll, or HR work experience.
• THRP, SHRM, or HRCI certification required after one year of employment.
• Must pass pre-employment drug/alcohol screen and background investigation.

Responsibilities

• Support and implement key HR initiatives for the organization.
• Ensure compliance with laws, regulations, policies, and work standards.
• Address employee relations issues including conflict resolution and investigations.
• Collaborate with HR Manager to establish and enforce policies and procedures.
• Assist with legal compliance through education and monitoring.
• Staff, trains, and maintains an effective customer service organization.
• Assist in recruitment, selection, and termination processes.
• Provide HR consultation and training on recruitment, compensation, benefits, and records.

Skills

Communication skills

Teamwork

Confidentiality

Analytical thinking

Time management

Public speaking

Education

Bachelor's degree in related field

HR Certification (THRP/SHRM/HRCI) after 1 year

Tools

Word

Excel

Access

PowerPoint

Job description

Do you enjoy the challenge of being involved in a variety of roles, including employee relations, benefits, compensation, training, workers' comp and all areas that involve employees. Do you want to continue in HR, making a meaningful impact within the communities by providing exceptional customer service to all while keeping up to date on employment changes so you can help guide the organization. Do you thrive on making a difference and enjoy being busy, then this position is for you!

The Indian Pueblo Cultural Center (IPCC) Campus, located in the middle of Albuquerque, serves as a gathering place celebrating Pueblo culture. Both IPCC and its for-profit branch, Indian Pueblos Marketing Inc., work to provide economic opportunities to Pueblo and local communities. This organization is a large business with 300 employees, with numerous industries such as restaurants, gift shop, Starbucks, Convenience Store, Museum, and numerous support service departments.

What you will receive as part of our team:

You will join our HR team, work in a beautiful location where history is all around you, gain experience in the HR field, and be eligible for excellent benefits, including paid vacation, sick leave as well as additional time off, with ongoing training, and development opportunities. You will also be part of an organization that values their employees and supports the 19 Pueblos of New Mexico through our programming and tax generation, which in turn goes back to Pueblo and local communities.

Position Summary:

Reporting to the HR Director, this role partners closely with leaders and employees across IPCC campus to deliver a full range of Human Resources services – from recruiting and employee relations to performance development and compliance. This position plays a key role in shaping the employee experience by supporting HR programs, guiding leaders, and ensuring policies and practices align with applicable laws and IPCC/IPMI values. If you enjoy balancing strategic thinking with hands‑on HR support, this is an opportunity to make a meaningful impact.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Responsible for supporting and implementing key HR initiatives for the organization.
• Ensures compliance with established laws, regulations, policies, procedures, and work standards.
• Addresses employee relation issues including conflict resolution and workplace investigations and provide guidance and documentation related to disciplinary actions and terminations.
• Work with HR Manager and HR Generalist II, to establish, implement & enforce policies and procedures.
• Assist with legal compliance through education and monitoring.
• Staff, trains and maintains an effective customer service organization in alignment with the goals of the organization.
• Assists in the compilation and analysis of employee data and records.
• Provides support in the recruitment, selection, and termination of employees.
• Provides HR consultation and training for all departments regarding recruitment and employment, compensation and benefits, record‑keeping systems, performance development and evaluation programs, and other related Human Resources functions.
• Organizes, implements, and maintains an employee recognition program.
• Ensures confidentiality of all employee records, investigations, and other information.
• Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications:

Bachelor's Degree in related field or equivalent experience plus one year administrative, payroll, or HR work experience. THRP, SHRM, HRCI certification required after one year of employment. Must successfully pass a pre‑employment drug/alcohol screen, and background investigation.

Knowledge, Abilities, Skills, and Certifications:

• Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
• Strong working knowledge of principles, practices and trends in recruitment and employment; compensation and benefits; record‑keeping systems; and performance development and evaluation systems.
• Knowledge of EEO, ACA, HIPPA, COBRA, and other state, federal and tribal HR laws.
• Knowledge of effective principles and practices of education and development.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Ability to communicate effectively in the English language, both verbally and in writing.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co‑workers at all levels.
• Ability to work effectively with individuals and demonstrate team‑building skills with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to create and present effective speeches and presentations.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to work independently and meet strict timelines.
• Ability to make solid decisions and exercise independent judgment.
• Ability to be persuasive and tactful in controversial situations.
• Ability to interpret applicable federal, state, county, and local laws, regulations, and requirements.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
• Skill in coaching and consulting supervisory and management level employees.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.

Physical Demands:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

Work is generally performed in an office setting with a moderate noise level. Evening and/or weekend work may be required. There is frequent interaction with the public and employees. Tight time constraints and multiple demands are common.