Human Resources Expert

Roundel; Madison (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Target is seeking a Human Resources Expert to support store teams and leaders in delivering an engaging, guest-centric shopping experience. You will help recruit, train and manage talent while upholding employment laws and company policies.

In this role you will collaborate with HR leaders, optimize scheduling, support performance development, and ensure a safe, compliant work environment across shifts, including nights and weekends.

Qualifications

• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills across multiple devices.
• Ability to work independently and in a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and ability to follow multi-step processes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments: greet, assist, resolve issues and thank guests.
• Lead recruiting efforts to help store leaders hire candidates and support training needs.
• Be an expert resource for scheduling systems and pay practices; support leaders as needed.
• Deliver on HR processes to maximize team member engagement and minimize disruption.
• Ensure compliance with policies and maintain a safe workplace.

Skills

Interpersonal skills

Guest service

Communication

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office

Job description

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT HUMAN RESOURCES

You are a team that champions change, proactively removes roadblocks and builds diverse and inclusive talent strategies to deliver on our guest centric mission. You are part of a Human Resource (HR) team who are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests’ expectations and a place where teams love to work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Expert can provide you with the skills and experience of:

• Understanding federal, state and local employment laws
• Using basic Microsoft Office Suite computer and workforce management programs
• Effectively using scheduling software

As a Human Resources Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
  1. Greet: 10ft: be friendly – smile, make eye contact, or wave
  2. 4ft: greet the guest, smile and initiate a warm, helpful interaction
  3. Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
  4. End every guest transaction with a sincere thank you
  5. Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
  6. Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences.
• Lead focused recruiting efforts to help store leaders find and hire candidates.
• Support team member and leader training needs and be an advocate for continuous learning.
• Be an expert resource for scheduling systems and pay practices.
• Be approachable and available by listening to team members and collaborate with appropriate leaders to take action as needed.
• Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption.
• Support your leader in following company compliance policies that mitigate risk to the team member experience.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

All other duties based on business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Human Resources Expert.

But there are a few skills you should have from the get-go:

• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed.
• Frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds, without additional assistance from others.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
• Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We'll contact you if you're selected for next steps. In the meantime, follow us at A Bullseye View for the latest news.

Our Benefits

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.