Human Resources Director -Senior Living

Brookdale; Westlake (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Job summary

Brookdale is seeking an HR Director to lead the people strategy for a continuing care retirement community, including independent living, assisted living, memory care, and skilled nursing. As a key partner to the Executive Director and leadership team, you’ll influence talent attraction, development, engagement and retention to deliver exceptional resident experiences.

You will advise leaders, resolve complex employee-relations challenges, strengthen the talent pipeline, and use workforce data

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration or related field.
• At least five years in a professional HR role; managerial experience preferred.
• PHR or SPHR certification preferred or willingness to obtain.
• Strong communication and leadership skills.

Responsibilities

• Oversees community’s human resources functions, including recruiting, orientation, performance management, compensation, benefits, leave administration, safety and workers’ compensation, associate relations, recognition, training and DEI initiatives.
• Manages talent acquisition, sourcing and onboarding while ensuring legal compliance and high-quality hires.
• Implements and evaluates HR policies, processes and programs.
• Develops leadership in management and HR skills; fosters professional development.
• Analyzes turnover, hiring, promotions, separations, and grievances to identify improvements.

Education

Bachelor’s Degree in Human Resources, Business Administration or related field

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Brookdale Westlake Village is seeking an HR Director to lead the people strategy for a continuing care retirement community offering independent living, assisted living, memory care, and skilled nursing. As a key partner to the Executive Director and community leadership team, you’ll influence how we attract, develop, engage, and retain the associates who make exceptional resident experiences possible.

This is a hands‑on leadership opportunity for an HR professional who enjoys being close to the operation: advising leaders, solving complex employee‑relations challenges, strengthening the talent pipeline, using workforce data to improve retention, and building a workplace where associates can do their best work.

Here, your impact will be visible—in stronger leaders, more engaged teams, and better days for residents and their families.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Benefits

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Oversees community’s human resources functions, including, but not limited to, recruiting, new hire orientation, performance management, compensation, benefits, leave of absence administration, safety and workers’ compensation administration, associate relations, recognition, training/development and diversity, equity and inclusion initiatives.
• Manages the talent acquisition process including sourcing, interviewing, hiring, pre-employment screening, and onboarding associates, complying with federal, state and local employment laws and regulations. Ensures community talent acquisition practices result in qualified community associates necessary to provide high quality care and services to residents, minimizing the use of premium labor. Advises community hiring managers regarding hiring decisions.
• Assists in the implementation and evaluation of human resources policies, processes and programs to meet community needs.
• Promotes professional growth of staff and oversees performance review processes including the successful execution of programs including but not limited to associate orientation, training, recognition, and best practices. Trains management on leadership and HR skills in order to foster professional development among community leaders.
• Partners with stakeholders, including HR Business Partner and Associate Relations as needed, to conduct necessary investigations on associate relations issues and advises management on appropriate resolution. Manages associate stay and exit interview process using feedback to improve associate turnover and retention.
• Identifies possible pay issues and works with Executive Director and HR Business Partner to resolve using approved pay ranges.
• Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends.
• Assists in representing community(s) as required in legal proceedings, unemployment hearings and workers’ compensation claims.
• Develops, implements, and monitors the human resources department budget.
• Maintains associate personnel files and reviews policies and practices to maintain compliance.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Bachelor’s Degree in Human Resources, Business Administration or related field and a minimum of five years’ experience in a professional level Human Resources role. Managerial responsibility preferred. Additional years of experience may be substituted for education requirement on a year for year basis.

Certifications, Licenses, And Other Special Requirements

Certified Professional in Human Resources (PHR/SPHR) is preferred or desire/willingness to acquire.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge And Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Strong communication skills and ability to be flexible regarding responsibilities. Ability to handle pressure of work deadlines. Knowledge of HR related Federal and State regulations. Strong knowledge of company benefits, payroll, and workers compensation procedures. Good presentation skills and ability to work with associates at all levels of the company.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• On-Call on an as needed basis
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug‑free workplace.

About Us

Brookdale is a Great Place to Be:

• Gracious hospitality and neighborliness for our residents and families.
• Home‑like feel and all‑around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.