Human Resources Director

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 79,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401(k) with company match

Tuition assistance

Discounted room rates

Training & development opportunities

Career advancement

Job summary

Concord Hospitality is seeking a Human Resources Director in Raleigh, North Carolina, to partner with hotel leadership and serve on the executive committee. You will lead all HR functions to create a compliant, high-performing workplace while advancing staffing, development, and associate engagement.

You will oversee recruitment, employee relations, training, policy administration, and compliance with federal, state, and local laws, ensuring an excellent associate experience and alignment with

Qualifications

• Previous experience in hotel or hospitality HR leadership strongly preferred.
• Thorough knowledge of employment laws and HR best practices.
• Exceptional interpersonal, communication, and conflict-resolution skills.
• Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
• Proficiency in Microsoft Office and HRIS systems.
• Degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

• Develop and execute HR strategies, objectives, and workforce plans that align with hotel and company goals, including budgeting, staffing, and labor management.
• Lead full-cycle recruitment, hiring, onboarding, and retention efforts for all exempt and non-exempt positions.
• Partner with hotel leadership to foster a positive, inclusive, high-performing workplace culture while serving as a trusted advisor to associates and managers.
• Administer and enforce HR policies, performance management processes, corrective actions, and employee relations programs with fairness and consistency.
• Oversee training and development initiatives, including leadership development, skills enhancement, and compliance-based programs.
• Ensure compliance with all federal, state, and local employment laws while maintaining accurate HR records and HRIS data.
• Manage employee relations matters, workplace investigations, compensation benchmarking, and safety programs to support organizational effectiveness and legal compliance.

Skills

Leadership

Interpersonal skills

Communication

Conflict resolution

Confidentiality

Judgment

Integrity

Microsoft Office

HRIS

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Job description

Description

As the Human Resources Director at Concord Hospitality, you will serve as a strategic business partner to the General Manager and participate as a key member of the hotel’s Executive Committee. You will lead all HR functions to ensure a positive and compliant workplace culture, support staffing and talent development, and uphold Concord’s Associate First philosophy.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:

• Develop and execute HR strategies, objectives, and workforce plans that align with hotel and company goals, including budgeting, staffing, and labor management.
• Lead full-cycle recruitment, hiring, onboarding, and retention efforts for all exempt and non-exempt positions.
• Partner with hotel leadership to foster a positive, inclusive, and high-performing workplace culture while serving as a trusted advisor to associates and managers.
• Administer and enforce HR policies, performance management processes, corrective actions, and employee relations programs with fairness and consistency.
• Oversee training and development initiatives, including leadership development, skills enhancement, and compliance-based programs.
• Ensure compliance with all federal, state, and local employment laws while maintaining accurate HR records and HRIS data.
• Manage employee relations matters, workplace investigations, compensation benchmarking, and safety programs to support organizational effectiveness and legal compliance.

Qualifications:

• Previous experience in hotel or hospitality HR leadership strongly preferred.
• Thorough knowledge of employment laws and HR best practices.
• Exceptional interpersonal, communication, and conflict-resolution skills.
• Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
• Proficiency in Microsoft Office and HRIS systems.
• Degree in Human Resources, Business Administration, or related field preferred.

Pay Range $79,000-$99,000

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality