Human Resources Director

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 110,000 - 150,000; Full time

Job summary

Sandia Resort & Casino seeks an experienced Human Resources leader to plan, organize, and direct comprehensive HR programs for a large, complex organization. Responsibilities include employment services, benefits, training, compensation, and employee relations within a tribal/regulatory framework.

The role requires 10+ years in HR, 5 years supervising, and a Bachelor's degree in Business Administration or HR.

Qualifications

• Bachelor's degree in Business Administration, Human Resources or related field.
• Ten (10) years progressively responsible experience in one or more HR functions in a large complex organization.
• Five (5) Years Supervisory experience.
• MBA preferred.

Responsibilities

• Plans, organizes and directs the Pueblo’s human resources program including employment services, benefits, training and development, classification and compensation.
• Provides technical expertise and guidance in HR areas.
• Develops and implements HR policies and processes compliant with regulations.
• Directs workforce planning and recruitment methodologies.

Skills

Strategic leadership

Business acumen

Communication skills

Data analytics

Education

Bachelor's degree in Business Administration or HR

10 years HR experience

5 years supervisory

MBA preferred

Tools

HRIS

Job description

Position Summary

Performs highly responsible work in planning, organizing, directing and evaluating the Pueblo of Sandia’s Human Resources programs and services. Work involves the development of a broad program of human resource planning, reporting and service, in the areas of organizational development and training, employment services, benefit and compensation services, and employee relations and performance management. Performs related duties as required.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Plans, organizes and directs the Pueblo’s human resources program which includes such functions as employment services, benefit administration, training and development, classification and compensation and employee relations.
2. Provides technical expertise, consultation, recommendations and/or solutions in the areas of Human Resources specialization.
3. Formulates and directs the implementation of human resources policies, procedures, and processes consistent with tribal, federal and state regulations.
4. Develops, implements and maintains job classifications, compensation plans and salary administration plans.
5. Directs Pueblos’ workforce planning and recruitment methodologies to attract, retain and motivate a competent workforce.
6. Assists in the recommendation, design, and the implementation and monitoring of a computerized reporting system to maintain consistency, measure program effectiveness and increase departmental efficiency related to the Pueblo-wide human resources function.
7. Prepares, administers and monitors departmental budget.
8. Prepares, evaluates Request for Proposals for various insurance contracts and negotiates most favorable rates for the Pueblo.
9. Develops realistic goals and objectives for Human Resources to achieve by improving processes, workflows and strategies to provide efficient services.
10. Develops, interprets and recommends policies, procedures and course of action.
11. Oversees grievance and complaint processes and appeals; serves as internal consultant to managers/supervisors regarding performance management issues.
12. Monitors and reviews exit interview information and identifies trends and recommends course of action to reduce turnover.
13. Evaluates a variety of data and information, prepares reports, makes presentations to Council, outside agencies, departments/entities as required.
14. Oversees the maintenance of all HR records including benefit enrollment billings, reconciliations, worker’s compensation, COBRA, FMLA, pension plans, as well as all HR transactions to include selection, promotion, transfer, terminations, performance reviews, etc.
15. Creates an environment of team member engagement and fosters a collaborative and inclusive work environment.
16. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo Sandia.

Additional Responsibilities

1. Directs, manages, and provides oversight on all pertinent issues impacting one or more operational areas or major departments. Inspires and motivates team members, communicating effectively, delegating responsibilities, and leads by example.
2. Prepares and recommends business plans and operational budgets in accordance with company standards. Possesses creativity to improve and streamline processes, seek future opportunities, and find creative solutions to challenges.
3. Demonstrates innovative thinking when establishing business plans.
4. Holds reporting staff accountability for formulating and administering policies and programs in all reporting areas.
5. Creates an environment of team member engagement and mirrors the organization’s mission, vision, and values.
6. Fosters a collaborative and inclusive work environment, encouraging teamwork and developing team members’ skills. Ensures all day-to-day operations are managed efficiently to meet all business and financial objectives.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared to all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Strategic leadership and strong business acumen.
2. Excellent interpersonal, communication and organizational skills with creative problem-solving abilities.
3. Ability to resolve conflicts, communicate and interpret policies and strategies across all levels of the organization.
4. Knowledge of employment law and regulatory compliance.
5. Dynamic leadership skills: must be technologically current.
6. Ability to leverage HR Information systems (HRIS), understand data analytics and stay abreast of technological advancements that can streamline HR processes.
7. Ability to handle multiple activities, projects and priorities in a fast-paced environment.
8. Ability to develop, implement methods and procedures for improving and facilitating human resource processes.
9. Ability to establish and maintain effective working relationships with Tribal Council, managers/directors, employees and general public from diverse ethnic and socio-economic backgrounds.

Qualifications

Education and Experience

Required:

1. Bachelor’s degree in Business Administration, Human Resources or related field of study
2. Ten (10) years progressively responsible experience in one or more of the traditional HR functions in a large complex organization.
3. Five (5) Years Supervisory experience.

Preferred:

1. MBA

Note: Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling fourteen (14) years, five (5) years of which must have been in the vice president or director level, may substitute for the required education and experience.

License/ Certification/Registrations

1. Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
2. Must be able to successfully pass a stringent background investigation.
3. Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Working Conditions Required:

1. Work is normally performed indoors.
2. No or very little physical activity required.
3. No or very little exposure to physical risk

Source: Hospitality Online