Human Resources Coordinator

Martis Camp Club & Community Association

Truckee (CA)

On-site

USD 39,000 - 48,000

Full time

40 hours ago

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Benefits offered by this job

Medical, Dental, Vision

401K with employer match

Paid Time Off

Annual Fitness Bonus

Ambassador Recognition Activities

Discounts on Retail Spa and Golf

Job summary

Martis Camp Club is seeking a kind, hospitality-focused HR Coordinator to support onboarding, training, and HR administration for a diverse Ambassadors team. You will coordinate orientations, manage HRIS data, and assist with benefits and compliance while partnering with the HR Director to develop talent and ESL programs.

Bi-lingual English/Spanish preferred and SHRM-CP/PHR a plus. The role covers high-volume seasonal hiring, I-9 processing, leave tracking, and employee engagement in a resort

Qualifications

Bachelor's degree in Human Resources, Business, Communications, or a related field.
Two years of HR, recruiting, hospitality, customer service, administrative, payroll, or related experience preferred.
Experience in hospitality, resort, or service-focused environments is a plus.
Experience with HRIS systems; UKG experience preferred.
Bilingual English/Spanish strongly preferred.
SHRM-CP, PHR, or other HR certification is a plus, or a desire to pursue certification within two years.

Responsibilities

Coordinate onboarding, orientation, training, and compliance programs for new, returning, and current Ambassadors.
Facilitate engaging new hire orientations, training sessions, and property tours in English and Spanish.
Support recruitment activities including job postings, candidate communications, interview scheduling, job fairs, and onboarding logistics.
Assist with high-volume seasonal hiring efforts across multiple departments.
Process I-9 verifications, employment documentation, and onboarding records.
Support administration of the J-1 seasonal employee program.
Partner with the HR Director on Ambassador development, leadership development, and ESL programs.

Skills

Bilingual English/Spanish

Excellent communication

Education

Bachelor's degree in Human Resources, Business, Communications, or related field

Tools

UKG HRIS

Job description

Enhance your career in Human Resources while making an impact at one of the country's premier private club communities.

Martis Camp is seeking a kind, approachable, detail-oriented, and hospitality-focused Human Resources Coordinator who brings patience, professionalism, a positive attitude, and a light-hearted sense of humor to support our year-round and seasonal workforce. This is an exciting opportunity for someone who enjoys helping people, creating exceptional employee experiences, and building a rewarding career in Human Resources.

Working in collaboration with the Human Resources Director, and the HR and Payroll team, the Human Resources Coordinator helps create a positive Ambassador experience through recruiting, onboarding, training, employee engagement, HR administration, and compliance support. This role serves as a trusted resource for Ambassadors and managers while helping foster a culture that reflects the magic of Martis Camp.

Whether you're an early-career HR professional or bring experience in hospitality, administration, recruiting, or customer service, we offer the opportunity to learn, grow, make a meaningful impact, and help strengthen Martis Camp's culture as an employer of choice.

What You'll Do

TALENT ACQUISITION, ONBOARDING, & TRAINING

Coordinate onboarding, orientation, training, and compliance programs for new, returning, and current Ambassadors
Facilitate engaging new hire orientations, training sessions, and property tours in English and Spanish
Support recruitment activities including job postings, candidate communications, interview scheduling, job fairs, and onboarding logistics
Assist with high-volume seasonal hiring efforts across multiple departments
Process I-9 verifications, employment documentation, and onboarding records
Support administration of the J-1 seasonal employee program
Partner with the HR Director on Ambassador development, leadership development, and ESL programs

Systems Data Entry, Records Management, And Benefits

Maintain detailed records in UKG, the Human Resources Information System (HRIS) with a high level of efficiency and accuracy
Manage high-volume HRIS processing and data maintenance during peak seasonal staffing periods
Handle administrative duties for the HR department involving data entry and the validation and verification of confidential information
Perform system audits, run and review reports, and update information as needed
Audit and accurately maintain all records, consistency in processes, and policies as required by law
Maintain electronic personnel records and ensure timely scanning, filing, and document retention compliance
Assist with all leave administration and tracking as well as other company benefit programs
Serve as a benefits liaison with insurance brokers
Help to reconcile the HRIS system during open enrollment
Help with the development of health and wellness programs, wellness fair, and other voluntary benefits
Manage own timecard submissions with timeliness, integrity and accuracy

ASSIST WITH DAY TO DAY HR OPERATIONS

Deliver exceptional customer service and professional communication in person, by phone, and via email; bilingual Spanish/English preferred
Support managers and supervisors with hiring, onboarding, and interpretation of company policies and procedures
Serve as the first point of contact for HR visitors, providing a welcoming experience consistent with Martis Camp standards and communicating messages to the HR team and Director
Respond to Ambassador and manager inquiries, escalating all complex or sensitive matters to the HR Director
Provide support to the HR Director and related HR projects, meetings, initiatives, and departmental functions as assigned
Maintain current knowledge of federal, state, and local employment laws to support compliance efforts
Assist with updates and publication of HR policies, procedures, the Ambassador Handbook, and related communications
Pursue professional development opportunities to enhance HR knowledge and effectiveness
Foster strong, collaborative communication with the HR Director and HR team
Support workplace safety and contribute to the achievement of Martis Camp's Mission, Vision, and Core Values
Perform other duties as assigned

AMBASSADOR RECOGNITION PROGRAMS & EVENTS

Maintain records in the Work Tango Ambassador incentive and rewards system
Support and participate in all Ambassador recognition programs, HR meetings, and special events
Produce, post, and distribute special event and recognition materials
Award recognition points and facilitate recognition
Foster integration with Work Tango with UKG

Safety, Workers' Compensation, Approved Guests & Drivers

Report all workers’ compensation claims within the required timeframe and act as a liaison between the manager and the ambassador when returning to work.
Modernize the claims reporting and case management process. Identify opportunities to improve workers' compensation reporting processes and case management efficiency
Manage, track, organize accident forms and scan case files in preparation for OSHA 300 annual report
In collaboration with the HR Director, facilitate a Martis Camp safety culture, participate in the safety committee, and assist with departmental training and documentation
Help with the coordination of car pass security and the on-going and up-to-date driver insurance list

WHAT WE ARE LOOKING FOR

Bachelor's degree in Human Resources, Business, Communications, or a related field preferred
Two years of HR, recruiting, hospitality, customer service, administrative, payroll, or related experience preferred
Experience working in a hospitality, resort, club, or service-focused environment is a plus
Experience with HRIS systems; UKG experience preferred
Bilingual English/Spanish strongly preferred
SHRM-CP, PHR, or other HR certification is a plus, or a desire to pursue certification withing two years

WHY MARTIS CAMP

At Martis Camp, we believe exceptional member experiences begin with exceptional employee experiences. As a Human Resources Coordinator, you will gain hands‑on experience across multiple areas of HR while helping to support more than 600 seasonal and year‑round Ambassadors.

This role offers an outstanding opportunity to work in a team environment, build a rewarding HR career, expand your professional skills, and make a meaningful impact on workplace culture. It is ideal for someone who enjoys working independently, taking ownership of their responsibilities, and balancing focused individual work with meaningful interactions across the organization.

If you're passionate about people, service, organization, and creating memorable experiences, we'd love to hear from you.

PHYSICAL REQUIREMENTS

Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, computer, web, voice, teleconferencing, e-mail, etc
Ability to lead standing, walking and shuttle tours, onboarding and orientations at high altitudes for extended periods of time
Ability to sit, stand, walk, and move throughout event venues and amenities
Maintains flexibility to work a varied schedule, including occasional evenings, weekends, and extended hours, to meet the demands of seasonal operations, Ambassador programs, and key organizational initiatives
Ability to lift 20 lbs

WAGE RANGE & BENEFITS

$28 - $35 per hour, depending on experience and qualifications, plus a comprehensive benefits package that includes: