Human Resources Coordinator

Crunch Fitness; Austin (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employer-paid life insurance

Voluntary life insurance

Free gym membership

Paid holidays

401(k) retirement plan support

Job summary

Crunch Fitness - Undefeated Tribe in Austin, TX is hiring a Human Resources Coordinator to support onboarding, compliance, and employee services across markets.

You will serve as a key contact for onboarding, benefits questions, and I-9 compliance, while maintaining accurate employee records with a servant-leader mindset.

The role emphasizes timely responses, confidentiality, and independent project ownership as the company grows. A great fit for someone organized and people-focused.

Qualifications

• Bachelor’s degree in Human Resources or a related field.
• 2+ years of experience in HR, People Operations, or a related administrative/operations role.
• Experience managing onboarding processes and I-9 compliance requirements.
• Proficiency in Microsoft Excel and Google Workspace; strong written and verbal communication.

Responsibilities

• Onboarding for new hires across assigned markets with I-9 compliance.
• Coordinating onboarding training, swag, and tech access; supporting background checks.
• Processing HR emails and VOEs/ W-2 requests within 24 hours.
• Maintaining accurate employee files and ensuring compliance.
• Supporting benefits enrollment and 401(k) communications.
• Coordinating unemployment claims and workers’ compensation documentation.
• Managing birthday/anniversary programs and recognition events.
• Providing data entry and administrative support to the People Operations team.

Skills

Customer service

Communication

Attention to detail

Discretion

Microsoft Excel

Google Workspace

Education

Bachelor’s degree in Human Resources or related field

Tools

Microsoft Excel

Google Workspace

Job description

Why Join Crunch Fitness – Undefeated Tribe?We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), and Brand Builder of the Year (2025 & 2026) we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us! Here’s why you’ll love being part of the Tribe:Bold, High-Energy CultureAt Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.Unbeatable PerksCompetitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.Unlimited GrowthWith our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.Join the Tribe. Find Your People. Build Your Future.___________________________________________________________________________________________Position OverviewWe are looking for a Human Resources Coordinator to work closely with the Leaders in HR to support and execute the company’s human resources function across assigned markets. The goal is to ensure People Operations programs, onboarding, employee support, compliance, and engagement initiatives run smoothly and efficiently to deliver maximum value to our Managers, Team Members, and the organization.___________________________________________________________________________________________What You’ll Do:As the Human Resources Coordinator, you will serve as a key point of contact for market-level HR needs, delivering operational support across onboarding, benefits, employee documentation, and team member experience initiatives.___________________________________________________________________________________________What Success Looks Like:Onboarding runs smoothly across all assigned markets — new hires are set up, compliant (I-9), and productive from day onePeople Assist and HR inbox inquiries are resolved within 24 hours, with high satisfaction from Managers and Team MembersEmployee files are accurate, complete, and audit-ready at all timesBenefits and 401(k) support is proactive, not reactive — team members get clear answers before issues escalateUnemployment claims, Workers' Comp, and compliance requests are handled accurately and on timeMarket Leaders see this role as a trusted, responsive HR partner — not a bottleneckEngagement touches (birthdays, anniversaries, recognition) land consistently and on scheduleOnboarding audit error rates stay low and continue to improve___________________________________________________________________________________________About You:Service-oriented — you lead with a servant-leader mindset and genuinely enjoy supporting peopleHighly organized — you juggle onboarding, compliance, benefits, and employee inquiries across multiple markets without dropping detailsReliable and accountable — you deliver on commitments (like 24-hour response times) without needing remindersDetail-driven — you understand that accurate employee files and compliant documentation aren't optionalA clear communicator — you can explain benefits, policies, and processes in a way team members actually understandComfortable with variety — you move easily between onboarding calls, data entry, claims coordination, and event planning in the same dayDiscreet and trustworthy — you handle sensitive employee information with judgment and confidentialityProactive — you spot issues (a missing document, an upcoming 401(k) deadline) before they become problemsAble to work independently — you take ownership of projects and follow through with minimal oversight___________________________________________________________________________________________Responsibilities:Onboarding & New Hire SupportCoordinating onboarding for all new hires across assigned marketsFacilitating onboarding training and support, including I-9 complianceManaging onboarding swag and welcome box distributionAssisting with onboarding tech help, including system access and password resetsSupporting background check processing, including pre-adverse action workflowsTracking relocation agreements and sign-on bonus commitmentsPeople Operations Support & Employee ServicesCompleting People Assist (HR Inbox) inquiries when delegated within 24 hours or lessCompleting HR email inbox items for the assigned markets (VOEs, W-2 support, etc.)Delivering exceptional customer service to team members with a servant-leader mindsetProviding employee verifications and responding to employment confirmation requestsMaintaining accurate employee files and ensuring employee file complianceComplete weekend call support to ensure any team member emergencies are resolvedBenefits & Retirement AdministrationSupporting benefits administration, enrollment assistance, and employee questionsSending 401(k) reminder emails and supporting retirement communicationsCompliance & Claims ProcessingResponding to unemployment claims and state information requestsCoordinating Workers’ Compensation claims and required documentationEmployee Engagement & Culture InitiativesManaging the distribution of birthday and anniversary cardsProducing monthly enterprise birthday and anniversary reportingSupporting HQ birthday planning and market recognition effortsAssisting with event planning and coordination for employee engagement activitiesAdministrative & Department SupportProviding data entry and administrative support to the People Operations teamAssisting with the maintenance of HR documents, including job descriptions, employee agreements, and acknowledgmentsWorking independently on various projects and related duties as assignedCompleting other duties as assigned___________________________________________________________________________________________Required Qualifications:Bachelor’s degree in Human Resources or a related Business field2+ years of experience in HR, People Operations, or a related administrative/operations roleWorking knowledge of onboarding processes and I-9 compliance requirementsExperience managing multiple, competing priorities across different teams or locationsStrong customer service orientation with proven responsiveness to internal stakeholdersExcellent written and verbal communication skillsHigh attention to detail, particularly with employee documentation and compliance recordsAbility to handle confidential and sensitive employee information with discretionProficiency in Microsoft Excel and Google WorkspaceAbility to work independently and manage projects with minimal supervisionAvailability to support occasional weekend on-call needs___________________________________________________________________________________________Preferred Qualifications:Certifications/Licensing (aPHR, PHR, SHRM-CP, etc.)Technical skills (Excel, Google Workspace, UKG, etc.)___________________________________________________________________________________________Travel:10% - Minimal travel to gyms for company events___________________________________________________________________________________________BenefitsSalaried Flexible PTOPaid HolidaysSubsidized health insurance coverage (health, dental, vision) for full time positionsEmployer Paid Basic Life and AD&DHSAVoluntary Supplemental Life Insurance for employee, child, and spouseFree gym membership___________________________________________________________________________________________EQUAL OPPORTUNITY EMPLOYERUDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.