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Amazon.com Services LLC seeks a strategic Human Resources Business Partner (HRBP) to support Whole Foods Market stores within Worldwide Grocery Stores. You will diagnose business needs and design people solutions to attract, develop, and retain talent that drives customer and team member experiences.
You will partner with leaders as the face of Team Member Services (TMS), coordinating with Recruiting, Development, Compensation, Benefits, HRIS, and Legal to shape organizational design while
Job ID: 10568076 | Amazon.com Services LLC
This role supports Whole Foods Market stores, within the Worldwide Grocery Stores organization.
Amazon is seeking a strategic and solution-focused Human Resources Business Partner (HRBP) to power the trajectory of our business by ensuring we have the right talent mix, leadership, and capabilities to innovate and deliver exceptional customer and Team Member experiences. As an HRBP, you will serve as a leader of people and organizational strategy — accelerating business outcomes through diagnosis, development, and execution of integrated solutions.
You will build trusted relationships with leaders and act as the client face of TMS (Team Member Services), interfacing and liaising with Recruiting, Team Member / Team Leader Development, Compensation, Benefits, HRIS, and the Legal organization. You will coach, act as a change agent, and influence critical decisions around talent and organizational design to drive business results while ensuring compliance with corporate policies, government regulations, and statutory requirements.
This role requires travel up to 25% of the time.
Leverage deep knowledge of the business — including P&L, retail operations, and the competitive grocery/retail landscape — to tailor people-focused solutions that drive business outcomes
Interpret key people metrics and trends, utilizing mechanisms to inspect, monitor, and proactively mitigate organizational risks
Design, recommend, and implement effective organizational structures that align with business strategy, strengthen culture, and enable inclusive decision-making
Partner with leaders to build customer-centric, Team Member-focused organizations that foster agility and empower frontline decision-making
Ensure dynamic assessment of organizational capability — strengths, weaknesses, and opportunities — on a forward-looking basis
Recommend new approaches, policies, and procedures to drive continual improvement in TMS service delivery
Assess both long-term and immediate leader talent needs to achieve business goals
Develop strategies to build required leader skills and establish inclusive talent pipelines
Coach and advise individual leaders and leadership teams on improving management abilities, addressing business challenges, and strengthening culture
Challenge leaders when necessary to break mental models on ways of working, biases, structure, and talent decisions
Reinforce difficult decisions that align with organizational strategies and values
Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize both customer and Team Member experience
Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies
Influence and coach leaders as they build their teams' ability to navigate organizational changes
Monitor and evaluate implemented changes to assess effectiveness and durability