Human Resources Business Partner

21Hhs; San Jose (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401k with matching

Generous PTO

Medical, Dental, Life Insurance

Flexible Spending Accounts

Pet Insurance

Job summary

21Hhs is seeking a dedicated Human Resources Business Partner to serve as a trusted advisor to managers and employees in San Jose. This role involves focusing on employee relations, leadership coaching, and proactive problem-solving to keep our workforce aligned with 21HHS policies.

The ideal candidate will have 5–7+ years of HR experience and a strong employee relations background. Benefits include opportunities for advancement, generous PTO, and comprehensive family coverage.

Qualifications

• 5–7+ years of HR experience, ideally in a fast-growing or startup environment.
• Strong employee relations background with investigation experience.
• Ability to apply employment laws and company policies.

Responsibilities

• Manage and resolve complex employee relations issues effectively.
• Provide guidance on coaching, performance management, and career development.
• Analyze workforce trends to develop solutions improving productivity.

Skills

Employee relations

Coaching and counseling

Performance management

Time management

Google Suite proficiency

Tools

Paylocity

Lever

Job description

The Opportunity

We are seeking a dedicated Human Resources Business Partner to serve as a trusted advisor to managers and employees across your assigned region. In this role, you'll focus on employee relations, leadership coaching, and proactive problem‑solving—building the relationships and systems that keep our workforce productive, accountable, and aligned with 21HHS policies and best practices.

This is a hands‑on role for someone who thrives on getting ahead of issues, guiding supervisors through complex people decisions, and fostering a culture where employees feel heard and supported.

Location: Primarily based out of our San Jose office; up to 20% drive time to regional sites.

Employee Relations & Compliance

• Manage and resolve complex employee relations issues through effective, thorough, and objective investigations
• Build proactive relationships with employees across your region to anticipate concerns before they escalate
• Maintain deep knowledge of employment law and ensure day‑to‑day management practices reduce legal risk and remain compliant with regulations and 21HHS policies

Coaching & Advisory

• Partner with hiring managers and supervisors to provide guidance on coaching, counseling, performance management, disciplinary actions, and career development
• Conduct regular check‑ins with business units to stay connected to team dynamics, morale, and emerging issues
• Identify training needs and individual coaching opportunities; monitor program effectiveness

Business Partnership

• Analyze workforce trends and metrics to develop solutions, programs, and policies that improve retention, productivity, and engagement
• Work closely with leadership to strengthen work relationships, build morale, and support a high‑performance culture
• Maintain strong business literacy—understanding your region's operational priorities, culture, and competitive landscape

Qualifications

• 5–7+ years of HR experience, with proven success as an HR Business Partner—ideally in a fast‑growing or startup environment
• Strong employee relations background, including conducting investigations and navigating sensitive situations
• Ability to interpret and apply employment laws, regulations, and company policies
• Track record of coaching managers and influencing without authority
• Excellent prioritization, time management, and follow‑through under shifting demands
• Proficiency in Google Suite and HR systems (Paylocity and Lever preferred)
• High discretion and confidentiality with employee information
• Experience supporting a dispersed or remote workforce is a plus
• Healthcare or home health experience is a plus

Benefits

• Opportunity for advancement
• Rapidly growing organization
• Low turnover/High morale
• Outstanding benefits for you and your family including 401k with matching
• Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more