Human Resources Business Partner

Pacific Clinics; Los Gatos (CA); On-site; USD 87,000 - 107,000; Full time

Benefits offered by this job

Benefits start day one

Medical, dental, vision

401(k) employer match up to 4%

Competitive time off plans

Hiring incentive after 30 days and 6 m

Bilingual differentials: up to 7.5% or

Job summary

Pacific Clinics in Los Gatos, CA is seeking a Human Resources Business Partner for an onsite role. You will serve as a strategic HR partner to leadership, handling complex employee relations, investigations, and documentation.

The role requires 2+ years of HR experience, knowledge of CA employment laws, and strong communication. You will collaborate with benefits, payroll, and HRIS, support hiring, onboarding, and reductions in force, and participate in company-wide HR initiatives.

Qualifications

• 2+ years of professional HR experience or equivalent.
• 3 to 5 years HR generalist experience in HR capacity (generalist, benefits, talent acquisition, compensation, or training).
• Knowledge of California employment laws (CFRA, FMLA, FEHA, ADA, etc.).

Responsibilities

• Serve as a strategic HR partner to leadership by applying laws, policies, practices, and procedures.
• Independently manage complex and sensitive employee relations matters from intake through resolution.
• Conduct prompt, thorough workplace investigations with objective findings.
• Prepare clear, objective, and defensible employee relations documentation.
• Handle multiple time-sensitive employee relations matters prioritizing legal, operational, and organizational risk.
• Coach managers to improve performance appraisals.
• Collaborate on leave of absences, medical accommodations, and interactive process situations.
• Support offboarding including final pay, termination documents, collecting property, and revoking access.
• Respond to unemployment claims timely and accurately.
• Partner with third-party vendors and participate in hearings when required.
• Lead or participate in HR projects and initiatives.
• Support hiring, onboarding, and RIF/layoff processes.
• Attend meetings and committees; conduct training as required.

Skills

Strategic HR partner

Communication skills

Detail-oriented

Education

Bachelor’s Degree (BA/BS)

Tools

Windows

Word

Excel

Outlook

Teams

Zoom

HRIS

Job description

Pacific Clinics is hiring a Human Resources Business Partner for an onsite role in Los Gatos, CA.

Responsibilities

• Serve as a strategic HR partner to leadership by applying and adhering to applicable laws, policies, practices, and procedures to support continuity and consistency
• Independently manage complex and sensitive employee relations matters from intake through resolution, including allegations involving harassment, discrimination, retaliation, workplace misconduct, policy violations, and other high-risk employment issues
• Conduct prompt, thorough workplace investigations by developing investigation plans; interviewing complainants, subjects, and witnesses; reviewing documentation and other evidence; and analyzing conflicting information to reach objective findings
• Prepare clear, objective, and defensible employee relations documentation
• Handle multiple concurrent, time-sensitive employee relations matters by independently prioritizing work based on legal, operational, and organizational risk
• Coach managers and supervisors to improve the quality of performance appraisals
• Collaborate with employees, managers, and the benefits team on leave of absences, medical accommodations, and interactive process situations
• Support offboarding for terminating employees, including:
  • Notifying stakeholders to ensure timely and correct final pay
  • Completing termination documents
  • Collecting company property
  • Shutting off access to agency applications and software
  • Updating the HRIS system
• Respond to unemployment claims with timeliness and accuracy
• Partner with third-party vendors by providing additional information when necessary and participating in hearings when required
• Lead and/or participate in agency-wide HR special projects and initiatives
• Support HR and departmental management in hiring, onboarding, and reduction in force (RIF) and layoff processes
• Attend and participate in agency-wide, divisional, and departmental meetings and agency-wide committees as requested
• Conduct training as required
• Apply working knowledge of employment laws, agency policies, and best practices to recommend appropriate action consistently
• Perform other duties as assigned

Requirements

• Bachelor’s Degree (BA/BS)
• 2+ years of professional experience required, or equivalent combination of education and experience, including:
  • 3 to 5 years of experience in an HR capacity as a generalist, benefits, talent acquisition, compensation, or training
• Working knowledge of employment and labor laws including:
  • Fair Employment and Housing Act
  • Applicable Wage Orders
  • California Family Rights Act (CFRA)
  • Family and Medical Leave Act (FMLA)
  • Americans with Disabilities Act (ADA), as amended
  • Workers’ Compensation leaves laws
  • COVID-19 regulations
• Excellent interpersonal and written and verbal communication skills
• Excellent computer skills and demonstrated ability to work in a Windows environment, including Word, Excel, Outlook, Teams, Zoom, and HRIS experience
• Detail-oriented with the ability to work in a fast-paced, team-focused, high-volume environment while managing multiple priorities
• Some travel within California may be required
• Must possess a valid California driver’s license and maintain an insurable driving record under the Clinics’ liability policy; must drive own vehicle on Clinics’ business as needed

Technologies

• Windows
• Word
• Excel
• Outlook
• Teams
• Zoom
• HRIS

Compensation

• $87,225 - $107,275 per year (based on experience, location, and internal equity considerations)

Benefits

• Benefits eligibility starts on day one
• Medical, dental, vision
• 401(k) employer match up to 4%
• Competitive Time Off Plans
• Hiring incentive paid after 30 days and 6 months
• Possible bilingual differentials:
  • Up to 7.5% for qualifying direct-service roles
  • Up to $80.00/month flat fee for qualifying non-direct service roles