Human Resources Business Partner

HR Jobs; Farmers Branch (TX); On-site; USD 95,000 - 120,000; Full time

Job summary

Vibe Restaurants is seeking a Human Resources Business Partner to advise field operations leaders and serve as an employee relations expert across the organization. This onsite role in Farmers Branch, TX focuses on engagement, retention, safety and workers' compensation, leaves of absence, ADA processes, and regulatory requests.

You will lead investigations into complex employee relations matters, assess risk, and help ensure compliance with company policy and legal requirements, partnering with

Qualifications

• Bachelor’s degree in business, Human Resources, or a related field.
• Experience conducting complex investigations to resolution.
• 2+ years as an HR Manager or HR Business Partner in restaurant, service, retail, or hospitality with multi-unit responsibility.
• Strong communication and relationship-building with employees at all levels.
• Ability to analyze data and HR metrics to drive decisions.
• Knowledge of labor laws and regulations (local, state, federal).
• Experience with recruitment and talent acquisition, benefits, compensation, and performance management.

Responsibilities

• Build partnerships with field operators to understand business needs.
• Investigate employee relations issues and guide investigations.
• Assess risk and recommend solutions while ensuring compliance.
• Prepare clear documentation and responses aligned with policy and law.
• Monitor and promote engagement and inclusive culture.
• Serve as HR contact for Directors of Operations and Area Operations Coaches.
• Oversee field visits cadence with operations leaders.
• Provide guidance on performance management, workers' compensation, ADA inquiries, and leaves of absence.
• Ensure terminology and language in HR documents are objective and compliant.
• Monitor regulatory requirements and deadlines (DOL, ESDC).
• Keep leadership informed of significant issues and actions.

Skills

Investigations

Employee relations

Communication

Time management

Data analysis

Conflict resolution

HR policy knowledge

Education

Bachelor’s degree in Business/HR

Tools

Microsoft Office

HR software

Job description

Vibe Restaurants is seeking a Human Resources Business Partner to support field operations leaders and act as an employee relations expert across the organization. This onsite role in Farmers Branch, TX focuses on guiding processes and outcomes related to engagement and retention, safety and workers' compensation, employee issues, leaves of absence, ADA interactive process needs, and regulatory requests.

In this position, you will lead or support investigations into complex employee relations matters, assess risk, recommend solutions, and help ensure compliance with both company policy and legal requirements.

Key Responsibilities

• Build strong partnerships with field operators and support staff to understand business needs.
• Conduct, lead, or guide investigations to resolve employee relations issues, conflicts, and concerns.
• Investigate complex employee relations matters and take appropriate steps, partnering as needed, to help mitigate risk.
• Prepare clear, precise documentation, including investigation notes, performance documents, and legal or compliance responses, aligned with legal and company standards.
• Promote and monitor employee engagement, proactively addressing threats to a positive and inclusive culture.
• Serve as the primary HR contact and partner for Directors of Operations and Area Operations Coaches.
• Implement an annual cadence for field visits with Directors of Operations.
• Provide guidance and oversight on employee-related matters, including Performance Management, Workers' Compensation, ADA inquiries, and Leaves of Absence.
• Review HR-relevant documents for appropriate terminology and objective language aligned with company standards.
• Monitor and support compliance with applicable regulatory and legal requirements, including Department of Labor and Employment Security Commission wage garnishment matters, and meet associated deadlines.
• Keep leaders promptly and fully informed of issues of significance, positive events, and unusual matters, taking corrective action when necessary or proposing alternative paths.
• Contribute to a positive working environment through constructive actions.
• Maintain favorable working relationships across the organization to support morale, productivity, and efficiency.
• Carry out responsibilities in accordance with company policies and applicable laws, and support company-wide employee relations initiatives, including employee milestones and recognition activities.

Required Qualifications

• Bachelor’s degree in business, Human Resources, or a related field.
• Experience conducting complex investigations to resolution.
• Two or more years as an HR Manager or HR Business Partner in the restaurant, service, retail, or hospitality industry, preferably with multiple-unit responsibility.
• Strong ability to communicate and build relationships with employees at all levels.
• Proven capability to handle sensitive employee relations issues and develop solutions.
• Excellent time management and task prioritization skills.
• Strong written and verbal communication skills.
• Ability to analyze data and metrics to make informed decisions and track HR trends.
• Ability to resolve workplace conflicts and negotiate agreements.
• Strong knowledge of labor laws and regulations (local, state, and federal).
• Familiarity with recruitment and talent acquisition processes.
• Knowledge of employee benefits, compensation strategies, and performance management systems.
• Understanding of diversity and inclusion practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR-related software.

Work Schedule and Environment

• Onsite location: Farmers Branch, TX.
• Typical schedule: Monday-Friday 8-5 or 9-6.
• Night and weekend availability may be required for urgent matters.
• Field visits to restaurants as needed.
• Travel is about 10%, including occasional overnight travel, and may increase in special circumstances.
• Some plane travel will be required.

Physical Demands

• Sitting for extended periods (6-8 hours per day).
• Frequent manual dexterity for operating a computer keyboard, mouse, and office equipment.
• Repetitive motions such as typing and data entry.Close vision for computer work, reading documents, and detailed tasks; occasional distance vision for meetings or presentations.
• Verbal and written communication, including phone, video, and in-person meetings.
• Occasional lifting or moving items up to 10-20 pounds (files, documents, or office equipment).
• Mobility within the office, including walking to meeting rooms and other departments.
• Ability to adjust posture as needed and perform periodic stretching, standing, or walking.
• Ongoing focus and attention to detail for tasks such as proofreading and data analysis.

Technology Tools

• Microsoft Office Suite (Word, Excel, PowerPoint)