Human Resources Business Partner

El Paso County; Colorado Springs (CO); On-site; USD 83,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid vacation, sick, personal leave

11 paid holidays

Onsite health centers

Onsite fitness centers

Retirement plan

Job summary

El Paso County is seeking an experienced Human Resources Business Partner (HRBP) to advise leaders on employee relations, performance, and workforce planning. You will align HR operations with business objectives and support organizational change management.

The role reports to the Employee Relations Supervisor and requires a strong understanding of HR policies, compliance, and risk management. Local travel may be involved.

Qualifications

• Ability to interpret and apply Federal, State, and Local policies, laws, and regulations.
• Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook) and HRIS systems.
• Ability to analyze problems and complex data to identify solutions and outcomes.
• Excellent writing, note-taking, and proofreading skills.
• Strong communication, diplomacy, and relationship-building during difficult situations.
• Ability to maintain confidentiality and work independently or in a team.

Responsibilities

• Serve as strategic partner to County departments and offices.
• Align HR operations with business objectives.
• Provide guidance on employee relations, performance management, and recruitment solutions.
• Ensure compliance with HR policies and employment laws.
• Support workforce planning, training needs, and organizational development.
• Monitor HR metrics and support change management initiatives.

Skills

HR policies interpretation & guidance

Analytical thinking

Excellent written and verbal comms

Customer service orientation

Conflict resolution

Change management

Team collaboration

Discretion & confidentiality

Education

High school diploma or equivalent

Bachelor’s degree preferred

PHR/SPHR/SHRM credentials preferred

Tools

Microsoft Office

HRIS systems

Job description

El Paso County is seeking an experienced Human Resources Business Partner (HRBP) to serve as a trusted advisor to leaders across employee relations, performance and discipline, workforce planning, HR compliance, and organizational change management. This role reports to the Employee Relations Supervisor and supports departments and offices by aligning HR operations with business objectives.

Role Summary

The HRBP functions as a strategic partner and resource for County departments and offices. In this position, you will interpret HR functional areas such as benefits, compensation, talent acquisition, organizational development, and risk management while applying HR policies and employment laws to reach fair and objective conclusions.

Key Responsibilities

• Serve as a strategic partner and resource to County departments and offices.
• Partner with leadership to align HR operations with business objectives.
• Champion HR strategies including employee development, mentoring, and coaching.
• Provide interpretation and guidance across HR functional areas, including benefits, compensation, talent acquisition, organizational development, and risk management.
• Apply HR policies and employment laws by gathering documentation, collaborating with relevant parties, and analyzing information to support equitable outcomes.
• Advise departments and offices on employee relations matters, performance management, recruitment solutions, retention, workforce planning, training needs, risk, benefits, and compensation.
• Understand operational priorities and anticipate workforce needs; coordinate guidance with HR divisions and staff and develop solutions for workforce and employee matters.
• Maintain in-depth knowledge of legal requirements affecting employee management to reduce legal risk and support regulatory and policy compliance, partnering with the Office of the County Attorney as needed.
• Provide performance management guidance, including coaching, counseling, career development, and disciplinary actions.
• Support conflict resolution strategies and facilitate conversations as necessary.
• Provide guidance and recommendations regarding the employee disciplinary process, including reviewing and editing disciplinary documents.
• Recommend or review proposed discharges to ensure an objective, well-supported basis consistent with applicable policies and legal requirements, referring supported recommendations to the Employee Relations (ER) Specialist for coordination.
• Serve as backup to the ER Specialist for employee relations matters, including coordinating and supporting discharges, reviewing documentation, advising leadership, and ensuring compliance.
• Work with leaders and employees to improve work relationships, morale, productivity, and retention, and to promote a sense of community in the workplace.
• Monitor, gather, consolidate, and analyze HR and employee-related metrics to identify trends and develop solutions; compile and disseminate reports as appropriate.
• Conduct and support surveys and action plans, including employee engagement and experience/stay surveys.
• Lead or support HR projects by coordinating with stakeholders to define needs, develop recommendations, and implement solutions.
• Conduct organizational and talent assessments to help develop talent strategy and build workforce capability.
• Support the unemployment insurance (UI) program by helping formulate responses to claims and attending appeal hearings as necessary.
• Identify opportunities to improve service delivery methods and procedures, including reviewing resource needs and implementing improvements.
• Provide guidance related to business unit restructures, workforce planning, and succession planning.
• Identify training needs for departments, offices, and individuals; collaborate with HR staff and leadership to address needs and evaluate training effectiveness.
• Support organizational change initiatives by advising on workforce impacts, employee communications, and implementation strategies.
• Establish and foster effective working relationships and strong business partnerships.
• Perform other duties as required.

Required Qualifications

• Ability to interpret and apply Federal, State, and Local policies, laws, and regulations.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) and HRIS systems.
• Ability to analyze problems and complex data to identify alternative solutions, assess consequences, and implement recommendations aligned to goals.
• Excellent writing, note-taking, and proofreading skills, including clear and concise communication with proper spelling, grammar, and punctuation.
• Strong communication skills with persuasion, tact, courtesy, and diplomacy in verbal and written interactions, including difficult situations.
• Ability to establish and maintain effective working relationships with employees, County staff, elected officials, and the public.
• Strong analytical skills to interpret and evaluate methodologies and associated data.
• Strong attention to detail and initiative, with the ability to determine workflow and complete tasks within deadlines.
• Customer service orientation and strong organizational skills.
• Ability to work independently and in a team environment with minimal supervision.
• Honesty, trustworthiness, and a high degree of personal integrity.
• Ability to handle difficult situations respectfully and professionally.
• Openness to change, new information, and adaptability to changing conditions.
• Ability to deal effectively with pressure and ambiguity.
• Ability to maintain strict confidentiality.
• Maintain regular and punctual attendance.
• High school diploma or equivalent.
• Four years of human resources experience, with two years including providing performance management guidance and resolving complex employee relations issues.
• Maintain a valid driver’s license.
• Conditional post-offer background investigation, motor vehicle record check, and drug screen.
• Regular in-person presence required as an essential job function.

Preferred Qualifications

• Bachelor’s degree in business administration, human resources, or a related field.
• Experience responding to unemployment insurance (UI) claims and attending UI appeal hearings.
• Experience in Conflict Resolution and Workplace Mediation.

Licenses and Certifications

• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Workplace Mediation certification preferred.

Work Location and Schedule

• Location: Colorado Springs, CO (onsite)
• Work schedule: anticipated Monday to Friday, 8:00am to 4:30pm (subject to change)
• Duties are primarily performed in an office and remote work environment dependent on Department discretion and business needs, with some local travel required.
• On-site presence is required five (5) days per week, Monday to Friday, 8:00am to 4:30pm, until completion of training (typically three to six months).
• After training, hybrid/remote opportunities may be available for up to one (1) day per week, depending on business and operational needs. Hybrid/remote arrangements are not guaranteed and may be modified, suspended, or require in-person presence.

Compensation

• Hiring range: $83,000.00 to $94,000.00 annually

Benefits

• Medical, dental, and vision benefits
• Paid vacation, sick, and personal leave
• 11 paid holidays
• Onsite health centers
• Onsite fitness centers
• Reach Your Peak wellness program
• Short and long term disability
• Life insurance
• Flexible spending accounts to include dependent care
• Employee assistance program
• Tuition reimbursement
• Retirement plan
• Deferred compensation (457b)

Technology and Tools

• Microsoft Office (Word)
• Microsoft Office (PowerPoint)
• Microsoft Office (Excel)
• Microsoft Office (Outlook)
• HRIS systems

Supervision

Supervision received: Receives general supervision and typically follows established standard operating procedures and/or policies. Regular direction, guidance, and coaching from the supervisor may be expected, and performance is reviewed periodically.

Supervision exercised: This classification does not have supervisory authority; however, it may provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of the functional area.

Additional Employer Statements

• El Paso County is an E-Verify and Equal Opportunity Employer.
• Adheres to Federal drug screening guidelines and requires a pre-employment drug screen.
• Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM).

Education

• High school diploma or equivalent education

Experience

• Minimum of 4 years of human resources experience