Human Resources Benefits Associate

Johnson & Wales University; Providence (RI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Johnson & Wales University in Providence, RI seeks a Benefits Administrator to coordinate employee benefit plans and provide up-to-date benefits information to campus community. You will reconcile vendor bills, manage open enrollment, and assist with compliance while delivering courteous, timely service.

Join a cross-functional team to implement benefit programs and conduct new employee benefits orientation, ensuring accurate processing and excellent support for faculty and staff.

Qualifications

• High school diploma or equivalent (GED).
• Experience working in benefits administration or in other related work.
• Proficiency in Microsoft Office Word, Excel and Outlook.
• Ability to organize tasks effectively with keen attention to detail.
• Excellent verbal and written communication skills.
• One or more years of experience working in benefits administration (preferred).

Responsibilities

• Reconciles, submits payment, and maintains records for various vendor bills, and coordinates benefit plan audits
• Processes benefit changes and communicates those changes to appropriate departmental staff and vendors
• Coordinates payment of employee premium contributions, and assists with annual open enrollment and recertification processes
• Coordinates the day to day functions of the benefit programs and communicates with vendor representatives to resolve issues, improve processes and maintain compliance with applicable laws, regulations and policies
• Reviews completeness of and processes applications for various educational programs
• Assists employees with benefit questions and provides excellent customer service by providing direction and resolution to employee matters in a courteous and timely manner
• Works as part of a cross functional team to implement benefit programs
• Conducts new employee benefits orientation
• Performs other duties as assigned

Skills

Attention to detail

Verbal communication

Written communication

Organization

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job no: 11331
Work type: Full Time
Location: Providence, Rhode Island
Categories: Human Resources & Payroll, Staff/Administration, Calendar Year (12-Month), Hybrid

Summary

Coordinates the administration of employee benefit plans and provides up-to-date benefits information to the university community

Essential Job Functions

• Reconciles, submits payment, and maintains records for various vendor bills, and coordinates benefit plan audits
• Processes benefit changes and communicates those changes to appropriate departmental staff and vendors
• Coordinates payment of employee premium contributions, and assists with annual open enrollment and recertification processes
• Coordinates the day to day functions of the benefit programs and communicates with vendor representatives to resolve issues, improve processes and maintain compliance with applicable laws, regulations and policies
• Reviews completeness of and processes applications for various educational programs
• Assists employees with benefit questions and provides excellent customer service by providing direction and resolution to employee matters in a courteous and timely manner
• Works as part of a cross functional team to implement benefit programs
• Conducts new employee benefits orientation
• Performs other duties as assigned

Required Qualifications

• High school diploma or equivalent (GED)
• Experience working in benefits administration or in other related work
• Proficiency in Microsoft Office Word, Excel and Outlook
• Ability to organize tasks effectively with keen attention to detail
• Excellent verbal and written communication skills

Preferred Qualifications

• One or more years of experience working in benefits administration

Please Note:

Qualified candidates must live or relocate to live within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.

Advertised: 21 Oct 2026 Eastern Daylight Time
Applications close: Open until filled