Human Resources Benefits Administrator

The Pennsylvania State University; State College (Centre County); Hybrid; USD 49,000 - 71,000; Full time

Job summary

Penn State is seeking a Benefits Administrator to support life insurance, AD&D, survivor and retirement benefits. The role focuses on accurate benefits administration, responding to employee inquiries, and coordinating with vendors and HR partners.

The position offers a hybrid arrangement with remote and on-campus work, requiring discretion, empathy, and strong attention to detail. Background checks and authorization to work in the U.S. are required.

Qualifications

• Associate Degree with 2+ years of relevant experience or an equivalent combination of education and experience.

Responsibilities

• Life Insurance and Beneficiary Administration
• Administration of Death and Survivor Benefits
• Administration of AD&D Benefits
• Life Insurance and AD&D Billing
• Life Insurance and AD&D Vendor Administration
• Retirement Plan Administration
• General Benefits Administration

Skills

Policy interpretation

Problem resolution

Organizational skills

Effective communication

Multitasking

Confidentiality

Team collaboration

Record keeping

Education

Associate Degree

Tools

Workday

Job description

POSITION SPECIFICS

Penn State Human Resources (HR) is searching for a Benefits Administrator to join our collaborative and dedicated Benefits team. The Benefits Administrator - Intermediate Professional supports the administration of comprehensive employee and retiree benefit programs at Penn State, with a primary focus on life insurance, accidental death and dismemberment (AD&D), survivor and beneficiary benefits, and retirement plan administration.

The successful candidate will serve as a knowledgeable resource to employees, retirees, beneficiaries, HR partners, University departments, and external benefit vendors. The position is responsible for administering complex and sensitive benefit transactions, researching and resolving eligibility and system issues, coordinating benefit claims and vendor activities, maintaining accurate records, and ensuring benefit information is communicated clearly and accurately.

The position requires a high degree of attention to detail, sound judgment, discretion, and empathy, particularly when assisting employees, retirees, and family members following a death or other significant life event. The successful candidate will develop subject matter expertise in assigned benefit programs and contribute to the effective and accurate administration of University benefits.

What You’ll Do

• Life Insurance and Beneficiary Administration
• Administration of Death and Survivor Benefits
• Administration of Accidental Death & Dismemberment (AD&D) Benefits
• Life Insurance and AD&D Billing
• Life Insurance and AD&D Vendor Administration
• Retirement Plan Administration
• General Benefits Administration

This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

REQUIRED QUALIFICATIONS

• Ability to interpret and apply policies, procedures, and plan provisions.
• Skilled in researching and resolving problems involving multiple systems, processes, or stakeholders and using sound judgment to determine appropriate solutions.
• Strong organizational and time management skills with excellent attention to detail.
• Effective written and verbal communication skills, including the ability to communicate complex information clearly and effectively.
• Ability to manage multiple priorities and meet established deadlines.
• Discretion in handling confidential and sensitive information.
• Collaborative approach to working with internal stakeholders and external vendors.
• Strong attention to maintaining accurate, organized, and confidential employee benefits records.

PREFERRED QUALIFICATIONS

Experience:

• Administering employee benefit programs, particularly life insurance, AD&D, disability, retirement, or other insurance-related benefits.
• Administering life insurance claims, beneficiary designations, survivor benefits, or death-related benefit processes.
• Working with retirement plans, including 403(b) plans or TIAA.
• Working with Workday or another human resources information system.
• Interpreting benefit plan documents and applying eligibility requirements.
• Reconciling benefits data, billing, payroll contributions, or vendor files.
• Working directly with insurance carriers or benefits vendors.
• Providing customer service involving complex or sensitive benefits matters.
• Knowledge of applicable federal and state laws and regulations affecting employee benefits.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Associate Degree2+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None

WHY PENN STATE?

Penn State’s Benefits team plays an important role in helping employees and retirees understand and access the programs that support their health, financial security, and overall well-being. This position provides an opportunity to make a meaningful impact through accurate benefits administration, thoughtful customer service, and collaboration with colleagues across the University.

The successful candidate will join a collaborative team environment where knowledge-sharing, continuous learning, process improvement, and exceptional customer service are valued.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $49,188.00 - $71,340.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.