Human Resources Assistant - 141179

UC San Diego; San Diego (CA); On-site; USD 64,000 - 92,000; Full time

Job summary

UC San Diego's Human Resources is seeking an HR Assistant to process employment transactions across UC Path, Onboarding Solutions, and related HR systems for staff and students. The role supports new hire and position changes, maintains position data, and answers pay/benefits questions with accuracy and customer focus.

The position requires fluent English and Spanish, strong service orientation, and collaborative work with Payroll, the UCPath Center, and Integrated HR Services to resolve issues

Qualifications

• Strong customer service skills and commitment to client service.
• Demonstrated interpersonal and communication skills with diverse groups.
• Strong analytical and critical thinking, discretion, and confidentiality.
• Ability to learn and use data reporting tools and relational databases.
• Interpret policies relevant to payroll and employment for staff and students.
• Experience with timekeeping and payroll reporting processes.

Responsibilities

• Process employment-related transactions in UC Path, Onboarding Solutions, and other HR systems for staff and students.
• Update and maintain position information; support pay/benefits questions and discrepancies.
• Troubleshoot timekeeping and payroll issues in coordination with HR colleagues and UCPath Center.
• Attend trainings and provide feedback to employees and client groups; assess and modify processes as needed.

Skills

Customer service

Interpersonal skills

Data analysis

Discretion & confidentiality

Computer skills (Word, Excel, Outlook)

Bilingual English/Spanish

Tools

UC Path

Onboarding Solutions

Payroll systems

Job description

DESCRIPTION

DEPARTMENT OVERVIEW

Human Resources advances a culture of inclusion and innovation by attracting top talent, building a high-performing workforce, developing skilled leaders, and fostering a vibrant and engaging climate for the people of UC San Diego. We provide campus employees with the full range of personnel services and participate in systemwide policy and decision-making. Human Resources includes CHRO Administration, Business and Fiscal Operations, and five functional domains: Talent Solutions; People Programs and Rewards; HR Strategy and Policy; People Support; and Organization Effectiveness.

The People Support Domain provides comprehensive human resources services, ensuring employee and organizational needs are met with efficiency and care. It manages systems and processes to address employee inquiries, resolve HR issues, and maintain compliance with policies. The domain offers strategic HR consultation, supports payroll and timekeeping operations, facilitates student employment programs, and enhances work experiences through advising and professional development opportunities. By prioritizing collaboration and resourcefulness, the domain fosters a supportive environment that drives both employee satisfaction and organizational success.

The Integrated HR Services team provides specific organizational areas with full-service human resources consultation, guidance and support. Our team of HR Generalists and HR assistants provide everything from strategic partnership related to a department/unit's mission and goals to answering routine employee questions related to their UC and/or UC San Diego employment. We help guide employees through policies and programs and service as a conduit to connect staff to resources.

POSITION OVERVIEW

Under general supervision, the HR Assistant will process employment related transactions and provide transaction support for one or more client groups. Entries are made in UC Path, Onboarding Solutions and other HR Systems to support various employment actions such as processing new hire/position change transactions for both staff and students, updating and maintaining position information, and supporting pay/benefits questions/discrepancies from employees. They assist in troubleshooting and resolving timekeeping and payroll issues, in coordination with HR colleagues, UCPath Center, and other members of the Integrated HR Services team and attend meetings and trainings on timekeeping and payroll to keep up-to-date and provide feedback to employees and client groups. They assess and recommend modifications to existing processes and procedures, and may support other human resources functions as needed. The HR Assistant communicates both verbally and via email with employees, supervisors, the UC Path Center, and others in Payroll and HR to facilitate the resolution of questions and requires a high level of customer service and attention to detail.

Must be bi-lingual. Fluency in English and Spanish required.

QUALIFICATIONS

• Strong customer service skills with the willingness and ability to embrace and consistently practice our commitment to client service.

• Demonstrated strong interpersonal and communication skills to interact effectively with diverse groups of people at all levels in an environment with changing priorities and deadlines using diplomacy and tact. Demonstrated skill to define complex procedures and actions.

• Strong analytical and critical thinking skills to identify problems and develop innovative solutions. Proven ability to exercise discretion and independent judgement and maintain strict confidentiality. Ability to maintain objectivity when dealing with sensitive personnel issues and problematic situations.

• Demonstrated ability to learn new methods for computer aided data reporting/retrieval, new computer applications, data and word processing software and relational database systems. Demonstrated skill to extract, compile and analyze data to write clear and concise reports.

• Basic understanding of human resources policies and programs. Ability to interpret policies and procedures relevant to payroll and employment for represented and non-represented employees.

• Proven ability to analyze complex pay records, personnel forms and payroll time records to initiate payments and prepare timesheets.

• Proven experience with timekeeping and payroll reporting processes, including overtime and audit reporting.

• Ability to work independently with minimal supervision; initiation to follow-through to completion of all duties.

• Skill using standard computerized, networked business applications: word processing (e.g. Microsoft Word), spreadsheet (e.g. Excel), communications and scheduling (e.g. Outlook), with the willingness and ability to expand and update skills as needed.

• Willingness and demonstrated ability to embrace and consistently uphold the principles of community for a collaborative work environment.

• Demonstrated competency with and commitment to fostering fairness, respect, and inclusion in alignment with the Principles of Community.

• Oral and written fluency in both English and Spanish

SPECIAL CONDITIONS

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Overtime and weekends may be required.

• Must be bi-lingual. Fluency in English and Spanish required.

• This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.

Pay Transparency Act

Annual Full Pay Range: $64,498 - $92,436 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $30.89 - $44.27

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).