Human Resource Specialist

65 Insperity Support Services, L.P.; New York (NY); On-site; USD 63,000 - 74,000; Full time

Job summary

Insperity seeks a seasoned HR Business Partner to align resources and services, delivering customized HR solutions that boost client performance. You will work with client management to build trusted relationships and provide guidance on employee relations, benefits, and compliance.

Qualifications include a bachelor’s degree in HR or related field, 2–5 years HR experience, and preferred SHRM/PHR certifications. Occasional travel up to 15% is required.

Qualifications

• Bachelor’s Degree required in HR, Business Administration or related field or equivalent work experience.
• 2–5 years of HR experience required.
• Certification: PHR/SPHR or SHRM-CP/SHRM-SCP preferred.
• Knowledge of federal/state/local HR laws and regulations.
• Strong customer service experience.
• Strong business acumen.

Responsibilities

• Align resources and services to deliver customized HR solutions for clients.
• Collaborate with client management to build relationships and provide HR guidance as a trusted advisor.
• Advise on employee relations, benefits, wage and hour, performance management and development.
• Analyze trends and develop HR solutions to ensure compliance and mitigate risk.
• Deliver performance management guidance including coaching and disciplinary actions.
• Ensure documentation in client management systems and maintain accurate records.

Skills

Customer service

Time management

Project management

Communication

Analytical thinking

Education

Bachelor’s degree in HR / business admin or related field

Tools

Microsoft Office

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

• Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

SUMMARY

This position is responsible for aligning resources and services to deliver customized Insperity Human Resource (HR) service solutions that result in improved performance management and positively impacts our clients’ business. Collaborates with client management and key decision makers to build meaningful relationships and provide guidance as a trusted HR Business Partner. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

RESPONSIBILITIES

• Manages a book of business by consistently contributing to clients’ overall success and growth while maintaining high customer satisfaction and retention.
• Advises client management and key decision makers utilizing in-depth knowledge of employee relations, legislation interpretation and application, benefits, wage and hour, employee performance management and development.
• Collaborates with client management and key decision makers on alignment of HR business strategy and goals.
• Consults with client management and key decision makers on HR-related issues, suggests new HR strategies, and provides HR guidance when appropriate.
• Evaluates and anticipates HR-related needs and strategizes with client management and key decision makers on HR-related needs.
• Analyzes trends by leveraging internal partners and resources to develop solutions, programs, and policies to ensure compliance and mitigate risk.
• Cultivates relationships across internal and client partners to deliver value-added service and solutions to client management and key decision makers.
• Manages and resolves complex employee relations issues by conducting effective, thorough, and objective investigations.
• Maintains comprehensive knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance; engages with internal support teams including DE&I, FLSA, background screening, benefits, and COEs.
• Delivers performance management guidance to client management and key decision makers, including conflict resolution, coaching, counseling, career development, and disciplinary actions.
• Collaborates with client management and key decision makers to improve work relationships, build morale, and enhance teamwork to advance employee retention.
• Delivers HR policy guidance, interpretation, and best practice recommendations.
• Provides guidance and input on organizational structure and strategizes with client management and key decision makers on workforce and succession planning.
• Participates in evaluation and identification of training needs for client management and key decision makers to ensure training objectives are met.
• Proactively engages with client management and key decision makers to continually understand evolving organizational strategy and goals.
• Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases.

QUALIFICATIONS

• Bachelor’s Degree in Human Resources, Business Administration or a related field or equivalent work experience is required.
• Two to five years of related Human Resources experience is required.
• Professional or Senior Professional in Human Resources (PHR, SPHR) and/or SHRM Certified Professional or Senior Professional (SHRM-CP, SHRM-SCP) certification preferred.
• Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state, and local laws and regulations.
• Strong customer service experience in a team environment.
• Strong business acumen.
• Adaptive, resilient, and able to negotiate, and influence behavior toward positive outcomes.
• Strong time management, detail-orientation, and organizational skills with the ability to effectively multi-task and prioritize.
• Project management skills and experience managing multiple projects.
• Communicates tactfully and effectively, verbally and in writing, with all levels of an organization and maintains effective work relations with those encountered in the course of employment.
• Able to communicate to a wide audience and translate complex human resources issues and concepts into understandable terms.
• Effective problem solving/decision making skills.
• Proficient in the design and delivery of formal and informal presentations.
• Proficiency with Microsoft Office programs and demonstrated ability to learn other applications as needed.

Travels: Yes, up to 15% of time.

Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location. The compensation range for this position, representing the pay span across all locations where this role may be filled is $63,320 - $74,348.

Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

At Insperity, we celebrate the diversity of our employees and our leadership.