Human Resource Specialist

Advia-Credit-Union; Kalamazoo (MI); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Telemedicine

EAP

Parental leave after one year

Job summary

The Human Resources Specialist at Advia-Credit-Union in Kalamazoo, MI, provides support across payroll, benefits, onboarding, and employee relations. This full-time hybrid role emphasizes accuracy, compliance, and outstanding service aligned with Advia's core values.

You will handle bi-weekly payroll, onboarding tasks, and employee inquiries, while partnering with HR management to enhance workplace culture and retention.

Qualifications

• A minimum of one year up to three years of HR-related experience.
• College degree required.
• Familiarity with FMLA, ADA, HIPAA, FLSA, EEOC and other employment laws.
• Ability to handle payroll and onboarding tasks with accuracy.

Responsibilities

• Assist bi-weekly payroll processing and maintain detailed payroll records.
• Manage HR Helpdesk requests and resolve issues promptly.
• Oversee onboarding from offer to training start and prepare communications for new hires and managers.
• Support Organizational Development tasks and the LOS or related programs as applicable.
• Maintain employee files in compliance with legal requirements and internal policies.
• Provide guidance on HR policies to ensure understanding and compliance.
• Collaborate with HR Management and HR Business Partners to improve relationships, morale, and retention.
• Engage in ongoing professional development to maintain knowledge and skills.

Skills

Payroll processing

HR Helpdesk

Onboarding

HR policy interpretation

Education

College degree

Job description

Description

Employment Type: Full-Time, Hybrid #LI-HYBRID

Entry Salary Range: $23.21-$27.85 per hour with an annual award opportunity based on individual and credit union performance.

Comprehensive Benefits Package

We're committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours

*Parental Leave and Tuition Reimbursement are available after one year of service.

What you should know about the role

The Human Resources Specialist provides support across all areas of HR, including talent acquisition, payroll and benefits, organizational development, and company-wide initiatives. This role assists in accurate payroll processing, delivers a seamless onboarding experience, and maintains compliance with HR policies and regulations. Acting as a resource for employees and managers, the specialist resolves HR inquiries, assists with engagement programs, and contributes to projects that strengthen workplace culture and retention. Success in this position is achieved by providing outstanding service and consistently demonstrating the credit union’s core values: Act with Integrity, Drive Progress, Build & Strengthen Relationships, and Keep People at the Core.

What you should know about Advia

Advia is a fast-growing Credit Union that is positioned in the top 3% of credit unions across the United States. We serve almost 200,000 members with assets over $3 Billion. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our four branch walls through volunteering and charitable donations. The work environment at Advia is fast-paced, performance based, and fun infused. We certainly live by the saying "work hard, play hard." As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers.

Major Duties and Responsibilities

• Assists with bi-weekly payroll processing, ensuring accuracy and timeliness. Maintains detailed payroll records and timecards, and prepares necessary reports as required.
• Manages HR Helpdesk requests by prioritizing, diagnosing, and resolving issues promptly and accurately.
• Oversees and completes all onboarding tasks from offer acceptance through the first day of training, managing checklists and maintaining employee file documentation. Prepares communications for the new hire, hiring manager, and training team to ensure a smooth transition into the organization.
• Assists Organizational Development team with executing tasks associated with the Employee Fun calendar, administration of Length of Service (LOS) program, and routing reporting.
• Maintains employee files in compliance with applicable legal requirements.
• Provides guidance and interpretation of HR policies to ensure understanding and compliance across the organization. Monitors and updates HR plans, procedures, and policies as needed.
• Involved in a variety of projects.
• Works closely with HR Management and HR Business Partners to improve work relationships, build morale, increase productivity and retention.
• Maintains and develops professional abilities by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking best practices, participating in professional societies; and otherwise maintaining professional and technical knowledge.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Maintains compliance with federal and state regulations regarding employment. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines.

Requirements

Experience

A minimum of one year up to three years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

A college degree.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills

Must be familiar with FMLA, ADA, HIPAA, FLSA, EEOC and other federal, state employment laws.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.