Human Resource Manager

Clayton; Knoxville (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company matching

Paid parental leave

Tuition reimbursement

Employee Assistance Programs

Volunteer time through Clayton Impact

Job summary

Clayton Connect is seeking a Human Resources Manager to lead the HR function in Knoxville, TN. The role covers recruiting, onboarding, benefits administration, payroll, and policy development to support a world-class team experience.

The ideal candidate has 5+ years in HR, strong knowledge of employment law, and the ability to coach leaders. This is a full-time position with growth opportunities and a collaborative culture.

Qualifications

• Bachelor-level HR degree required with professional certification.
• Experience in benefits, compensation, recruitment, and compliance.
• Knowledge of FMCSA incident/driver qualification files is a plus.
• Strong communication, organization, and policy development skills.
• Ability to coach leaders and drive HR initiatives.

Responsibilities

• Oversee recruiting, onboarding, and orientation programs.
• Administer benefits, payroll, and attendance systems.
• Ensure legal compliance with federal/state HR requirements.
• Develop, implement, and update HR policies and procedures.
• Lead leadership training and align HR programs with business goals.
• Coach leaders on performance expectations and recognition.
• Collaborate with stakeholders to optimize pay and incentives.
• Manage investigations and employee relations matters.
• Coordinate management training in interviewing, terminations, promotions.

Skills

HR management

Benefits administration

Performance management

Recruiting / Hiring

Employment laws / compliance

Onboarding / orientation

Training and development

Organizational structure

Pay & incentive programs

FMCSA compliance awareness

Reporting and policy development

Communication & interpersonal skills

Team leadership

Problem solving

Accountability & standards

Teamwork

Education

B.S. in Human Resources

PHR or SPHR certification

Employment Law certification

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary

The Human Resources Manager is responsible for maintaining Connect's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The HR Manager program includes: include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for the Connect regional management team. This role is full-time, salary grade level 14.

Essential Job Functions

• Follow processes for Driver Background Checks, Pre-Employment Medical Screening & DOT Physicals, Previous Employer Release of Information, etc. in coordination & conjunction with Connect Recruiter, Safety/Compliance, and Operations Personnel.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Maintain Connect staff by testing and interviewing; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepare new-hires for assignments by conducting orientation and training programs.
• Manage orientation, referral program, and serve as liaison between team members and team leaders, and facilitate resolution of any issues identified.
• Maintaining employee benefits programs and informs employees of benefit changes; directing the processing of benefit claims.
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing Connect at hearings.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal-setting and action planning to prioritize and align HR programs with vision.
• Assess effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.
• Train and coach Connect leaders on how to set clear expectations of team members, use praise & recognition to motivate their teams, and confront non-performance.
• Partners with key stakeholders and Corporate Leadership to assess effectiveness of pay & incentive programs and develop and implement new programs that drive retention & performance.
• Coordinate and conduct management training in interviewing, hiring, terminations, promotions, performance evaluations, and harassment.
• Investigate and advise management in appropriate resolution of employee relations issues.
• Other duties as assigned.

Qualifications

• B.S. in Human Resources, PHR or SPHR certification
• 5+ years of HR experience including the following: benefits administration, performance management, recruiting / hiring, employment laws/personnel compliance, organizational structure, compensation and wage structure, classifying employees, communication processes, onboarding, orientation, training, workers compensation,
• General understanding of FMCSA Compliance: incident / accident response and driver qualification files
• Excellent organizational and motivational skills with outstanding attention to detail and observation ability
• Ability in producing reports and developing relevant policies
• Exceptional communication, interpersonal, and problem-solving skills
• Ability to hold others accountable to Clayton standards
• Must have a positive attitude and the ability to work in a team environment
• Previous experience in the Truck Driving Industry or related Logistics field
• Certification in Employment Law or similar continuing education and industry training (ie PHR)

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Business Unit - B00007
Clayton Connect