Human Resource Lead - Tanglewood

Belk; Roanoke (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Belk in Roanoke, VA seeks a Human Resources Lead to drive hiring, training, and retention while delivering a best-in-class associate experience. This hourly role partners with store leaders to schedule effectively and maintain data integrity across systems.

You will own the hiring process, onboard new hires, guide engagement, and support daily cash office tasks as needed. A passion for people and customer service excellence is essential. Monthly bonus eligibility.

Qualifications

• 1+ years of Retail Leadership/HR Management experience.
• Flexible to work nights, weekends, and holidays.
• Able to move around store areas and lift up to 40 lbs.
• Demonstrates strong communication and customer service focus.

Responsibilities

• Drive hiring, training, and retention to meet store objectives.
• Create weekly schedules aligned with traffic and talent.
• Lead onboarding to prepare new hires for service and selling.
• Foster engagement and recognize associate contributions.
• Maintain associate data integrity across systems.
• Audit timecards and track attendance daily.
• Participate in leadership workload planning with data insights.
• Provide guidance to store team while maintaining confidentiality.
• Support cash office tasks and loss prevention compliance.

Skills

People leadership

Employee retention focus

Hiring and onboarding

Data integrity

Scheduling & cash handling

Technology savvy

Communication skills

Adaptability

Tools

Windows OS

Mobile devices

HRIS systems

Job description

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives. This is an hourly position, with monthly bonus eligibility.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled. Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
• Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.