Human Capital Leader, Benefits Program

Edward Jones; Tempe (AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Edward Jones is seeking a senior Benefits Program Leader to manage nationwide health benefit programs across the United States and Canada. You will coordinate plan administration, vendor relationships, and regulatory compliance while partnering with Technology, Payroll, Finance, Legal, and HR services to translate benefit requirements into reliable processes.

The role requires extensive experience in health and welfare benefits, strong analytics, and project leadership skills, with a focus on

Qualifications

• Bachelor's degree in human resources, business, finance, health administration, or related field, or equivalent relevant experience.
• 7+ years of progressively responsible experience in human resources, benefits, insurance, or related field; people-management experience preferred.
• Strong knowledge of complex health and welfare plan administration and compliance; experience in Canada preferred.
• Advanced spreadsheet skills and experience with enterprise HR platforms; data validation and reporting experience.

Responsibilities

• Benefits Program Leadership and Administration across US and Canada.
• Eligibility, Data, and Vendor Integration Governance.
• Vendor and Consultant Management.
• Regulatory Compliance, Privacy, and Plan Governance.
• Financial Management, Rates, and Reconciliation.
• Annual Enrollment and Plan-Year Readiness.
• Communications, Training, and Change Management.

Skills

Benefits governance

Data analysis

Vendor management

Communication

Project leadership

Education

Bachelor's degree in HR/business/health administration

Tools

Oracle HCM

Advanced Excel

HRIS systems

Job description

This job posting is anticipated to remain open for 30 days, from 28-Oct-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT).

Fortune 500, published June 2024, data as of December 2023.

Team Overview:

This position is responsible for leading the strategic administration, governance, implementation, and ongoing operation of health benefit programs across the United States and Canada. The position provides senior benefits expertise across plan administration, benefits technology, regulatory compliance, vendor relationships, financial processes, plan documentation, annual enrollment, and employee communications. It connects Benefits leadership with Technology, Payroll, Finance, Legal, Sourcing, Privacy, HR Services, consultants, and external benefit providers to translate benefit plan requirements into reliable business processes, system configurations, data integrations, controls, and employee experiences.

Here are a few of the Key Responsibilities:

• Benefits Program Leadership and Administration
• Eligibility, Data, and Vendor Integration Governance
• Vendor and Consultant Management
• Regulatory Compliance, Privacy, and Plan Governance
• Financial Management, Rates, and Reconciliation
• Annual Enrollment and Plan-Year Readiness
• Communications, Training, and Change Management

What Experience You'll Need:

• Bachelor's degree in human resources, business, finance, health administration, or a related field, or equivalent relevant experience.
• 7 + years of progressively responsible experience in human resources, benefits, insurance, or a related field. Experience leading teams, major workstreams, or complex benefit programs required; people-management experience preferred.
• Strong knowledge of complex health and welfare plan administration, including medical, pharmacy, dental, vision, eligibility, annual enrollment, continuation coverage, vendor integrations, and employee support. Working knowledge of U.S. health and welfare compliance requirements and experience supporting benefit programs in Canada preferred. Strong analytical, project leadership, vendor management, financial, risk-management, and process-improvement skills.
• Advanced spreadsheet skills. Experience with enterprise human capital management and benefits administration platforms. Experience with eligibility and payroll integrations, system testing, reconciliation, reporting, and data validation required.
• Well-developed written and verbal communication skills with the ability to interact with senior leaders, employees, internal partners, consultants, and vendors. Able to translate complex plan, regulatory, financial, and technology topics into clear decisions, requirements, communications, and action steps.

What Could Set You Apart:

• Certified Employee Benefit Specialist or another relevant professional credential preferred.
• Experience with Oracle HCM or a comparable system.
• Certified Employee Benefit Specialist Certification

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1).