HUB Supervisor - Store 8121 - Bristol, VA

Advance Stores Company Inc (500); United States; On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a Team Member to support warehouse operations, dispatch, and inventory in a fast-paced retail logistics setting. You will help route deliveries, verify time windows, and maintain accurate records while upholding customer service standards.

The role requires 1–2 years of warehouse experience, English communication skills, and a valid driver’s license. Company vehicles are provided for deliveries; background checks apply.

Qualifications

• High School Diploma or GED.
• 1–2 years warehouse experience.
• Ability to speak and write English; Spanish a plus.
• Valid driver’s license and insurance; reliable transportation.

Responsibilities

• Select specific trucks for each route based on volume and equipment availability.
• Maintain daily dispatch log containing start times, driver, route number, and equipment required for each delivery truck.
• Maintain database of customer locations, time windows and other information as directed.
• Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards.
• Perform routine filing and maintenance of records.
• Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals.
• Coordinate shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 30 to 45-minute window.
• Perform inventory and cycle counts.
• Handle store opening and closing duties.
• Handle cash, cash counts and deposits.
• Stock and pull parts.
• Answer phones.
• Keep store and front counter clean.
• Keep warehouse clean and provide a safe work environment.
• Inform management of issues related to warehouse and deliveries.

Skills

Warehouse experience

Communication skills

Customer orientation

English proficiency

Multitasking

Organization

Interpersonal skills

Computer proficiency

Driver's license

Reliable transportation

Education

High School Diploma or GED

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Select specific trucks for each route based on volume and equipment availability;
• Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck;
• Maintain database of customer locations, time windows and other information as directed;
• Investigate customer complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility;
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met;
• Perform routine filing and maintenance of records;
• Direct and coordinate activities of driving staff and third-party driver service providers; route outgoing sales orders according to pre-existing route guidelines; establish priorities and schedule deliveries in a manner consistent with customer service goals;
• Coordinate shipping and receiving of merchandise;
• Assemble and fill customer orders to be delivered within a 30 to 45-minute window;
• Perform inventory and cycle counts;
• Handle store opening and closing duties;
• Handle cash, cash counts and deposits;
• Stock and pull parts;
• Answer phones;
• Keep store and front counter clean;
• Keep warehouse clean and provide a safe work environment;
• Inform management of issues related to warehouse and deliveries.

QUALIFICATIONS

• High School Diploma or GED;
• 1 to 2 years’ warehouse experience or similar discipline;
• Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management;
• Ability to learn the delivery area to coordinate drivers’ deliveries;
• Knowledge of distribution and transportation industry;
• Excellent organization skills, with the ability to multitask;
• Ability to communicate effectively both orally and in writing;
• Strong customer orientation;
• Excellent interpersonal and communication skills;
• Commitment to company values;
• Computer proficiency;
• Valid driver’s license and insurance;
• Reliable transportation to get to work; Company vehicles are provided for deliveries
• Must be able to pass a criminal background Check

PHYSICAL DEMANDS

• Typical 9-hour day to include walking, squatting and lifting. To perform the duties of this job, the team member must be capable of working in a fast-paced environment;
• Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing;
• Ability to work on feet (stand and walk) for entire assigned work shift;
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (10 feet) with use of stool or ladder when necessary;
• Due to operation of vehicles and equipment, exposure to danger or hazards may occur;
• Able to move heavy objects with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Compensation Range

The good faith estimate for this role is between 50,200.00 USD and 59,000.00 USD salary for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits:

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: Advance Auto Parts-Home California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.