Hub Coordinator

AutoZone; Houston (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

AutoZone’s Hub and Mega Hub Operations in Houston seeks a Hub Coordinator to oversee daily hub operations, ensure efficiency, and drive performance. You’ll supervise cross-functional teams, monitor key metrics, and maintain a safe, organized work environment while delivering rapid parts availability to stores.

Ideal candidates bring strong leadership, clear communication in English (Spanish a plus), and a hands-on approach to scheduling, inventory control, and problem solving in a fast-paced

Qualifications

• Experience leading hub/warehouse teams.
• Strong communication and teamwork abilities.
• Process-minded with focus on metrics and efficiency.
• Knowledge of safety protocols and PPE standards.
• Experience with inventory and parts management.

Responsibilities

• Team Leadership & Development – supervise and train Hub Specialists, Order Pullers, and Drivers.
• Effective Communication – coordinate with Hub Store Managers and other leaders to optimize staffing and scheduling.
• Process-Oriented Operations – monitor workflow, hub scorecards, and maintain high order fill rates.
• Collaboration & Support – ensure parts are stocked, returns processed, and merchandise organized.
• Metric-Driven Decision Making – analyze delivery performance, attendance trends, and vehicle maintenance to boost efficiency.
• Safety & Compliance – uphold PPE standards and ensure equipment is functioning safely.
• Customer & Inventory Management – help customers locate parts and improve service levels.

Skills

Team Leadership

Effective Communication

Process Optimization

Safety & Compliance

Inventory Management

Customer Service

Bilingual English/Spanish

Job description

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.

As a Hub Coordinator, you'll play a vital role in overseeing hub operations, ensuring efficiency, and driving performance. This position requires strong communication skills, teamwork, and leadership to maintain smooth workflow and uphold high standards. You'll work closely with team members, monitor operational metrics, and help maintain a safe and organized work environment.

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Supervisory Responsibilities

• While this position does not have direct reports, the Hub Coordinator leads and directs the activities of Hub Specialists, Order Pullers, and Hub Drivers to ensure operational success.

What We’re Looking For

• Basic knowledge of automotive parts
• Strong communication and teamwork skills
• Proven leadership abilities with experience in coaching and supporting teams
• Process-oriented mindset with a focus on operational metrics
• Ability to lift, load, and move merchandise
• Flexible schedule, including nights, weekends, and holidays

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.