Hub Coordinator

AutoZone; Grand Rapids (MI); On-site; USD 56,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZone discount

Job summary

AutoZone is seeking a Hub Coordinator to oversee hub operations and drive performance in a fast-paced distribution environment. You will lead Hub Specialists, Order Pullers, and Drivers, work with store managers, and monitor key metrics to ensure high service levels.

The role requires strong leadership, clear communication, and the ability to optimize staffing and processes while maintaining a safe, organized workplace. Night/weekend shifts may be required as part of the schedule.

Qualifications

• Basic knowledge of automotive parts.
• Strong communication and teamwork skills.
• Proven leadership abilities with experience in coaching and supporting teams.
• Process-oriented mindset with a focus on operational metrics.
• Ability to lift, load, and move merchandise.

Responsibilities

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Skills

Automotive parts knowledge

Communication skills

Team leadership

Process mindset

Operational metrics

Physical ability

Job description

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.As a Hub Coordinator, you'll play a vital role in overseeing hub operations, ensuring efficiency, and driving performance. This position requires strong communication skills, teamwork, and leadership to maintain smooth workflow and uphold high standards. You'll work closely with team members, monitor operational metrics, and help maintain a safe and organized work environment.Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.Supervisory ResponsibilitiesWhile this position does not have direct reports, the Hub Coordinator leads and directs the activities of Hub Specialists, Order Pullers, and Hub Drivers to ensure operational success.What We're Looking ForBasic knowledge of automotive partsStrong communication and teamwork skillsProven leadership abilities with experience in coaching and supporting teamsProcess-oriented mindset with a focus on operational metricsAbility to lift, load, and move merchandiseFlexible schedule, including nights, weekends, and holidaysYou’ll Go The Extra Mile If You HaveExceptional Communication: Strong people skills and effective communication in both Spanish and English.Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.Benefits at AutoZoneAutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.All AutoZoners (Full-Time and Part-Time):Competitive payUnrivaled company cultureMedical, dental and vision plansExclusive discounts and perks, including an AutoZone in-store discount401(k) with company match and Stock Purchase PlanAutoZoners Living Well Program for free mental health supportOpportunities for career growthAdditional Benefits for Full-Time AutoZoners:Paid time offLife, and short- and long-term disability insurance optionsHealth Savings and Flexible Spending Accounts with wellness rewardsTuition reimbursementMinimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.Fair Chance:An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdfOnline Application:An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.