HTM Supervisor

Sodexo; Chicago (IL); Hybrid; USD 54,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and-Welln

401(k) Plan with Matching

Paid Time Off and Holidays

Tuition Reimbursement

Job summary

Sodexo at St. Bernard Hospital in Chicago, IL seeks a hands-on maintenance leader to ensure safe, reliable operation of 200+ beds and 1,700+ devices. You’ll supervise a small team while actively repairing and calibrating clinical equipment.

This role blends management with technical care: lead in inspections, preventive maintenance, regulatory compliance, and performance reviews, with opportunities to mentor staff and improve service quality.

Qualifications

• Technical skills and hands-on experience with medical equipment repair, calibration, and preventative maintenance.
• Excellent time management and organizational skills to prioritize tasks and coordinate service operations efficiently.
• A customer-focused mindset with the skillset to communicate effectively and build trust with clinical staff and team members.
• Problem-solving resourcefulness and the skills to develop practical solutions in fast-paced, real-time environments.
• A collaborative spirit and willingness to mentor or be mentored, supporting continuous learning and team development.

Responsibilities

• Inspect, troubleshoot, repair, calibrate, and maintain medical equipment to ensure reliable patient care across clinical settings.
• Perform routine inspections and preventative maintenance to minimize downtime and maintain compliance.
• Uphold regulatory standards and promote a safety-first environment, supporting audits and remediation efforts.
• Maintain accurate service records, analyze data trends, and drive continuous improvement initiatives.
• Collaborate with clinical staff to resolve technical issues and ensure high levels of customer satisfaction.
• Mentor and train team members to enhance technical skills and overall service quality.

Skills

Medical equipment repair

Calibration

Preventive maintenance

Time management

Organizational skills

Customer service

Problem solving

Mentoring

Education

High school diploma/GED

Associate degree

Bachelor’s degree

Equivalent experience

Job description

Provides operational and technical leadership for St. Bernard Hospital encompassing 200+ licensed beds and more than 1,700 devices. Supervises one direct report while maintaining hands-on responsibility for the maintenance of patient care equipment

About the job

Play a hands-on role in supporting patient care by ensuring medical equipment operates safely, accurately, and efficiently. Whether you're early in your career or growing into a leadership position, you'll contribute to essential healthcare operations, solve real-time technical challenges, and support a mission-driven environment where every repair makes a difference.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $39.27 - $50.82

What’s in it for you

• Inspect, troubleshoot, repair, calibrate, and maintain medical equipment to ensure reliable patient care across clinical settings.
• Perform routine inspections and preventative maintenance to minimize downtime and maintain compliance.
• Uphold regulatory standards and promote a safety-first environment, supporting audits and remediation efforts.
• Maintain accurate service records, analyze data trends, and drive continuous improvement initiatives.
• Collaborate with clinical staff to resolve technical issues and ensure high levels of customer satisfaction.
• Mentor and train team members to enhance technical skills and overall service quality.

What you’ll bring

• Technical skills and hands‑on experience with medical equipment repair, calibration, and preventative maintenance.
• Excellent time management and organizational skills to prioritize tasks and coordinate service operations efficiently.
• A customer‑focused mindset with the skillset to communicate effectively and build trust with clinical staff and team members.
• Problem‑solving resourcefulness and the skills to develop practical solutions in fast‑paced, real‑time environments.
• A collaborative spirit and willingness to mentor or be mentored, supporting continuous learning and team development.

Requirements

• Education Requirement: High school diploma/GED or associate degree or bachelor’s degree or equivalent experience
• Management Experience: 3 years
• Related Experience: 3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.