HTC - Aftermarket Account Manager

HOLT Truck Centers; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The HOLT Truck Centers is seeking an Aftermarket Account Manager to promote parts and service solutions to an assigned customer base in Austin, TX. You will expand market share by pursuing new business while sustaining current relationships.

You will work with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan, planning daily calls and performing monthly in-person visits to all accounts.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in a related field preferred.
• Minimum of one year of direct sales experience; three or more years in On-Highway Trucking preferred.
• Strong knowledge of the On-Highway Truck industry and aftermarket landscape.

Responsibilities

• Promotes aftermarket parts and service solutions to assigned customers and pursues new business.
• Achieves sales goals within a designated territory and sustains relationships.
• Plans daily sales calls (5–7 visits) and conducts monthly in-person visits.
• Follows the The HOLT Aftermarket Sales Process: Pre-call Planning to Business Closure.
• Coordinates with internal departments to identify leads and supports quality improvements.
• Travels extensively within the territory and maintains safety and company policies.

Skills

Sales techniques

Customer relationships

Microsoft Office

Analytical thinking

Communication skills

Attention to detail

Presentation skills

Problem solving

Independent / team

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Description

The Aftermarket Account Manager is responsible for promoting after-market parts and service solutions to an assigned customer base while actively pursuing new business opportunities to expand market share. This role is accountable for achieving sales goals within a designated territory, sustaining current customer relationships, and developing conquest accounts. The individual will work closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan.

Department: HOLT Truck (TRUCK)

Employment Type: Full Time

Location: HTT - Austin South

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Responsible for the sales and marketing of On-Highway Truck parts and service offerings
• Provides comprehensive coverage and support to an assigned customer base
• Organizes and plans daily sales calls, with a target of 5–7 visits per day
• Conducts in-person visits to all assigned accounts monthly
• Adheres to The HOLT Aftermarket Sales Process: Pre-call Planning, Opportunity Identification, Opportunity Investigation, Proposal Presentation, and Business Closure
• Receives customer orders, serves as the primary point of contact, and supports education on parts and service programs
• Collaborates with internal departments to identify and pursue sales leads
• Supports the development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, And Abilities

• Strong knowledge of the On-Highway Truck industry and aftermarket landscape
• Effective sales techniques, including prospecting, overcoming objections, and closing sales
• Ability to build and sustain long-term customer relationships
• Proficiency in Microsoft Office Suite
• Critical thinking and analytical skills for problem-solving and decision-making
• Outstanding customer service and interpersonal communication skills
• Detail-oriented with strong organizational capabilities
• Ability to clearly convey information verbally and in writing to diverse audiences
• Competency in performing mathematical functions such as percentages, addition, subtraction, multiplication, and division
• Self-motivated with the ability to work independently or as part of a team in a high-volume environment
• Able to interpret technical documents, regulations, and professional literature
• Ability to read, write, and understand information
• Strong formal presentation skills for both small and large groups

Requirements

• High school diploma or equivalent required; bachelor’s degree in a related field preferred
• Minimum of one year of relevant work experience required; three or more years of On-Highway Trucking industry experience preferred
• Minimum of one year of direct sales experience required

Supervisory Responsibilities

• None.

Travel

• Extensive daily driving within assigned territory
• Occasional overnight travel
• Valid state issued Driver’s License required

Physical Requirements

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• Regular communication with customers and colleagues; must be able to exchange accurate information
• Frequent standing, walking, and occasional bending, kneeling, and reaching
• Occasionally moves or transports items weighing up to 40 lbs. as necessary
• Requires use of visual and auditory senses for environmental awareness and safe work execution

Work Environment

• Primarily field-based with frequent use of company vehicle for customer visits
• Frequently works outdoors with exposure to varying weather conditions, noise, dust, and automotive shop environments
• Frequently works at a fast pace with unscheduled interruptions

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.