HRSD Business Operations Administrative Officer I (ADMINISTRATIVE OFFICER I)

Maryland AG; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision plans

Pension

Paid time off

Job summary

The Department of Public Safety and Correctional Services (DPSCS) in Maryland is seeking a detail‑oriented administrative professional to support strategic operations. Under general supervision, you will manage IT assets, process data, and assist with HR systems, facilities, and procurement for HRSD staff.

This role emphasizes learning, problem solving, and collaboration across sites, with responsibilities spanning asset tracking, IT audits, purchase orders, and support tickets to ensure smooth

Qualifications

• Education: Graduation from an accredited highschool or possession of a high school equivalency certificate.
• One year of administrative staff or professional work.
• Substitution options include 30 college credit hours or U.S. Armed Forces experience for the required experience.

Responsibilities

• Supports strategic decision-making by leveraging computer systems and data processing.
• Acts as Accountable Officer for HRSD asset tracking and excess property actions.
• Maintains physical inventory of all IT and non-IT State assets.
• Facilitates IT audits on fixed and non-fixed assets.
• Submits network access requests for new staff as HRSD Site Security Coordinator.
• Troubleshoots IT or technical issues and creates DPSCS; DOIT and SPS help desk tickets.
• Creates IT and telecommunications requisitions and Purchase Orders for HRSD units.
• Coordinates staff office/workstation assignments and facility services.
• Travels to OSU sites to perform yearly inventory audits.

Skills

Administrative experience

IT troubleshooting

Asset management

Education

High school diploma or GED

Job description

Introduction

This Recruitment Is Limited to Current DPSCS Employees Only

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department.

We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion.

In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

13

LOCATION OF POSITION

• Baltimore City
• 6776 Reisterstown Road
• Baltimore, Maryland 21225

POSITION DUTIES

• Under general supervision, the incumbent leverages expertise in operating computer systems and processing data to support strategic decision-making across departmental operations. This position is designed for individuals committed to continuous learning, applying emerging technologies, and driving process innovation within the realm of strategic operations.
• Serves as Accountable Officer for HRSD asset tracking and excess property actions.
• Maintains physical inventory of all IT and non-IT State assets.
• Facilitate bi-yearly and yearly IT audits on all fixed and non-fixed assets.
• Submits Network access requests for new staff as HRSD Site Security Coordinator.
• Responsible for troubleshooting and researching IT or technical issues.
• Independently creates DPSCS; DOIT and SPS help desk tickets for HR systems; server; hardware; software and telecommunications issues affecting HRSD staff.
• Creates and processes IT and telecommunications requisitions for HRSD business units as well as Purchase Orders for subscriptions, contacts and supplies.
• Coordinates facility services and accommodations for staff office/workstation assignments.
• Travels to various OSU sites to perform yearly inventory audits.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited highschool or possession of a high school equivalency certificate.
• Experience: One year of administrative staff or professional work.
• Notes: 1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience troubleshooting and resolving hardware, software, networking, and other IT issues in an office setting.
• Experience with asset management and inventory tracking.

LIMITATIONS ON SELECTION

This Recruitment Is Limited to Current DPSCS Employees Only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application, supplemental questionnaire, and required documents may be emailed to [e-mail]. Paper application materials must be received in our office by the closing date for the recruitment. Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact:

[e-mail]

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at [e-mail] or 410-767-4850.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.