hrHR Localization Lead QA Tester

Welocalize, Inc; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Welocalize, Inc. in San Francisco seeks a Testing Lead to oversee testing engagements for localization projects. You will evaluate scope, organize environments, train testers, and manage defect reporting to translation teams, engineers, PMs, and clients.

Responsibilities include creating test materials, estimating effort, validating access, guiding testers, maintaining testing machines, and delivering sign-off reports. Travel may be required; strong communication and QA leadership are essential.

Qualifications

• Bachelor's degree in related field.
• Willing to travel for work.
• Experience with localization/testing preferred.
• Strong communication and organizational skills.
• Proficiency with MS Office applications.

Responsibilities

• Validate testing material.
• Provide testing estimates.
• Validate access to testing environments.
• Train testers.
• Create testing instructions and test cases.
• Monitor testing progress and ensure quality defects.
• Prepare and deliver testing deliverables and status reports.
• Provide sign-off after test completion.

Skills

Test management

Training testers

Bug tracking

Client communication

Test estimation

Education

Bachelor's degree in related field

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Testing environments

Job description

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Job Responsibilities

Job Title Testing Lead QC Department Testing Reports To Testing Manager The testing leads main responsibility is to facilitate/manage all activities related to testing engagements. Starting from evaluation and estimating the testing scope, establishing access to the testing environment; organizing testing material and instructions. To training testers before and during testing as well as bug management. Reporting finding back to translation teams, engineers, PM and in some cases, clients are important task during and mainly after each testing engagement. Creating sign-off reports after testing. Working closely with the testing managers to foster and mature the testing programs.

Main Duties

The following is a non-exhaustive list of responsibilities and areas of ownership for this role:

• Validate testing material
• Provide testing estimate
• Validate access to testing environment or create testing environment
• Perform preliminary ready-ness checks on testing builds
• Maintain testing machines
• Communicate with clients
• Train testers
• Create testing instruction (test cases, execution log)
• Ensure testers have access to all testing tools
• Obtain glossaries, DNT lists and other documentation as needed for successful testing.
• Monitor and follow up on testing progress - ensuring testers comply with the instructions, timeline and deliver quality defects.
• (POC and support for all testing questions and / or direction pertaining current test passes.).
• Defect management in terms of bug scrub/disposition defects.
• Look for recurrent issues, link them - notice patterns (avoid duplicates, find unreported bugs).
• coordinate with the translation team/engineers/project managers quickly resolve defects Investigate defects, follow up with customers or others as needed to ensure each defect contain all the information needed for fixing and verification
• Prepare and deliver the Testing deliverables and status report to testing managers, project managers and the client
• Provide sign-off after test completion
• Provide feedback to the testers.
• Train and evaluate the performance of the testers

Additional Job Details

REQUIREMENTS Education Level Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience.

Experience

Energy and a positive attitude with excellent interpersonal skills The ability to lead diverse, virtual team of testers Experience with MS applications (Outlook, Word, Excel, PowerPoint); Ability to navigate networks and websites with different browsers Advanced knowledge of PC-hardware (desktop and laptop) Advanced knowledge of smart phones (iPhone or Android) Curiosity and creativity to question existing processes and approaches and innovate new ones Must be available to travel for work related commitments Be organized and able to work in a fast-paced environment Candidates with Localization/QC/translation experience or with advanced computer skills are preferred Excellent Written and verbal communication skills Strong organizational and problem-solving skills Effective presentation skills Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment Other Experience Ability to under and prioritize task and issues quickly and efficiently. Good oral and written communication Highly organized with attention to detail and a commitment to quality Troubleshoot problems; be able to communicate effectively and elevate testing issues Complete assigned tasks in a quality and timely manner

Other Experience

Ability to under and prioritize task and issues quickly and efficiently. Good oral and written communication Highly organized with attention to detail and a commitment to quality Troubleshoot problems; be able to communicate effectively and elevate testing issues Complete assigned tasks in a quality and timely manner

Work Environment Requirements

• Must be able to be in a stationary position for extended periods of time
• Must be able to use a computer mouse for extended periods of time
• Must be able to keyboard for extended periods of time
• Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent.
• Will be exposed to a computer monitor/screen for extended periods of time
• This position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent.

Welocalize is a leading technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. At the core is Welocalize's AI-enabled OPAL platform, which transforms translation workflows by integrating machine translation (MT) and large language models (LLMs) to provide fast, accurate, and culturally relevant content in over 300 languages. With a commitment to excellence, Welocalize holds 7 ISO certifications. Welocalize is headquartered in New York with offices all over the globe.