HRConnect – Benefits Specialist

AbbVie Inc.; North Chicago (IL); On-site; USD 66,000 - 126,000; Full time

Job summary

AbbVie Inc. is seeking a skilled HRConnect - Benefits Specialist to support US benefits administration, partner with external vendors, and advocate for employees on healthcare issues.

The role oversees health plan administration and contributes to AbbVie's HRConnect delivery model and culture. The position emphasizes collaboration, data management for audits, and the ability to handle confidential information in a fast-paced environment.

Qualifications

• Bachelor's degree in HR or business recommended.
• 3 years of experience in Benefits.
• Strong customer service skills with focus on provide exceptional support to employees
• Excellent communication skills, both verbal and written, with ability to effectively communicate HR-related information to employees at all levels of the organization.
• Detail-oriented and organized, with the ability to multitask and prioritize workload to meet deadlines
• Proficiency in Microsoft Office Suite and familiarity with HRIS systems is a plus
• Ability to handle confidential and sensitive information with professionalism and discretion
• Demonstrated problem-solving and analytical skills to effectively resolve employee inquiries and issue
• Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and demands
• Must work well in a team environment and be able to contribute independently.
• Must be self-directed and able to handle concurrent projects at the same time with minimal supervision.
• Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.
• Learns, fast, grasps the 'essence' and can change the course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment, open to suggestions and experimentation for improvement.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Responsibilities

• Provide support to active and retired employees in the United States for escalated health and welfare issues that have not been resolved by external vendors or the HRConnect people experience team at an advanced level.
• Assist in managing benefits enrollment and administration for employees relocating internationally.
• Furnish necessary data and documentation for plan audits and other assigned projects .
• Oversee and address issues and data discrepancies with health and welfare vendors responsible for providing services to both active and retired employees.
• Offer payroll assistance to address inquiries and resolve issues related to employee benefits.
• Compile and provide necessary data and documentation for plan audits and any other assigned projects.
• Complete audits as related to health and welfare plans as needed.
• Actively participate in HRConnect initiatives, projects, and goals.
• Perform additional duties and projects as assigned.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Teamwork

Education

Bachelor's degree in HR or Business

Tools

Microsoft Office Suite

HRIS systems

Job description

• Compensation: USD 65,500 - USD 125,500 - yearly

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\'s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Job Description

We are seeking a skilled and detail-oriented individual with a passion for benefit operations to join our team as HRConnect - Benefits Specialist. This position is a key part of AbbVie’s Human Resource Operations group supporting the HRConnect delivery model and offers an exciting opportunity to expand skills and knowledge in HR and Benefits-related fields while supporting our employees, contributing to our company’s culture and business objectives. We offer a supportive and collaborative work environment, as well as promoting employee growth, professional development, and opportunities for advancement.

The HRConnect – Benefits Specialist is responsible for supporting US benefits administration, including partnering with external vendors to resolve advanced level benefit issues, advocacy for employees related to health care issues, and oversight of health plan administration.

Responsibilities

Provide support to active and retired employees in the United States for escalated health and welfare issues that have not been resolved by external vendors or the HRConnect people experience team at an advanced level.

Assist in managing benefits enrollment and administration for employees relocating internationally.

Furnish necessary data and documentation for plan audits and other assigned projects .

Oversee and address issues and data discrepancies with health and welfare vendors responsible for providing services to both active and retired employees.

Offer payroll assistance to address inquiries and resolve issues related to employee benefits.

Compile and provide necessary data and documentation for plan audits and any other assigned projects.

Complete audits as related to health and welfare plans as needed.

Actively participate in HRConnect initiatives, projects, and goals.

Perform additional duties and projects as assigned.

Qualifications

Bachelor\'s degree is required with a focus in human resources or business recommended.

- 3 years of experience in Benefits.

- Strong customer service skills with focus on provide exceptional support to employees

- Excellent communication skills, both verbal and written, with ability to effectively communicate HR-related information to employees at all levels of the organization.

- Detail-oriented and organized, with the ability to multitask and prioritize workload to meet deadlines

- Proficiency in Microsoft Office Suite and familiarity with HRIS systems is a plus

- Ability to handle confidential and sensitive information with professionalism and discretion

- Demonstrated problem-solving and analytical skills to effectively resolve employee inquiries and issue

- Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and demands

- Must work well in a team environment and be able to contribute independently.

- Must be self-directed and able to handle concurrent projects at the same time with minimal supervision.

Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.

Learns, fast, grasps the 'essence' and can change the course quickly where indicated.

Raises the bar and is never satisfied with the status quo.

Creates a learning environment, open to suggestions and experimentation for improvement.

Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.


• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.


• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.