HR Training Specialist

XANTERRA TRAVEL COLLECTION; Williams (AZ); On-site; USD 49,000 - 50,000; Full time

Benefits offered by this job

Free gym and pool access

Free train tickets

Exclusive retail and dining discounts

Job summary

XANTERRA TRAVEL COLLECTION is looking for a full-time Training Specialist to join our Human Resources team at the Grand Canyon Railway and Hotel in Williams, Arizona. The role involves implementing learning and development programs, engaging with diverse audiences, and ensuring compliance with training standards. Candidates should possess strong computer skills, have prior experience presenting to large groups, and be able to obtain relevant certifications. This position offers a dynamic work environment and various employee benefits.

Qualifications

• Must possess or obtain TIPS Certification within first three months.
• Must possess or obtain ServSafe Certification within first three months.
• Previous presenting experience to large groups is required.

Responsibilities

• Support Xanterra’s mission and cultural pillars.
• Oversee training logistics and compliance.
• Coordinate and facilitate training programs across departments.

Skills

Presentation skills

Strong computer skills

Engagement with diverse audiences

Bi-lingual (English/Spanish)

Education

TIPS Certification

ServSafe Certification

Tools

MS Office (Word, PowerPoint, Outlook, Excel)

Learning Management Systems (LMS)

Dayforce

Infor Cloud Suite

Job description

Overview

Join our Human Resources team, at the Grand Canyon Railway and Hotel!

Why Human Resources

Are you passionate about making a difference? Our HR team is at the heart of building a thriving workplace culture. From talent acquisition to employee development, as our Training Specialist you'll play a key role in fostering growth and creating an environment where everyone can succeed. If you're driven, empathetic, and ready to make an impact, we want you to be part of our team!

Job Summary

Under the guidance of the Human Resources Manager and Director of Human Resources, this role will be responsible for helping implement learning and development programs at Grand Canyon Railway, The Grand Hotel, Tusayan Trading Post, Grand Canyon Hotel & Suites and any other assigned properties. This person will make sure that all goals are achieved in a timely and effective way.

The Details

• Position Type: Full time, Year‑Round
• Schedule: Monday through Friday, 8:00 AM – 5:00 PM (1 hour lunch break)
• Wage: $23.70 an hour

Life at the Grand Canyon Railway

• A fast‑paced, exciting work environment!
• Free gym and pool access!
• Free train tickets!
• Exclusive retail and dining discounts at GCR and other Xanterra properties!
• The adventure of a lifetime!

Responsibilities

• Fully understand and support Xanterra’s Mission Statement, Cultural Pillars, Community Commitment and Core Values
• Determine annually which current training programs will be offered as well as add Xanterra standardized programs across departments by working with the Director and Manager of HR, property GM’s and the corporate Learning and Development Manager
• Oversee training logistics, including scheduling, ordering materials, and room set‑up, and facilitate all training programs to ensure compliance with established standards. Coordinate, assign, and support alcohol prevention training in compliance with Xanterra policies and state regulations.
• Coordinate, assign, and support food handler and food manager training programs in compliance with Xanterra policies and all applicable state and county regulations. Coordinate, facilitate, and support New Hire Orientation working with HR Director, HR Manager, Talent Acquisition Manager and HR Coordinator.
• Support, coordinate and implement training to ensure Xanterra Hospitality Standards are in place at each assigned property
• Attend property‑level safety training programs to monitor and ensure compliance, as well as support Risk Management initiatives as required
• Support the rollout of new corporate L&D initiatives, as well as champion data entry into L3 LMS. Provide support to all departments to ensure that goals and obligations are met on a timely basis
• Assist with enforcing Company Policies and Procedures
• Assist with employee‑related functions and events such as Employee Appreciation Dinner, Service Awards Banquet, Employee Picnic, Health Fairs & Vaccine Clinics and provide recommendations to committee regarding employee events, may represent the HR department as a Committee Member
• Other duties as assigned

Minimum Qualifications

• Previous experience presenting information to large groups and ability to effectively engage with a diverse audience
• Strong computer skills with proficiency in MS Office (Word, PowerPoint, Outlook, Excel) with ability to learn various applications and programs is foundational
• Possess or able to obtain a valid Arizona Driver’s License and comply with Xanterra Park’s & Resorts Company Vehicle Policy
• Must possess or obtain TIPS (Alcohol Service) Certification within the first three (3) months of employment
• Must possess or obtain ServSafe (Food Safety) Registered Proctor Certification within the first three (3) months of employment, enabling the administration of food safety handler and manager examinations

Preferred Qualifications

• Previous experience as a trainer and Learning Management System (LMS) preferred
• Prior HR experience in the hospitality industry a plus
• Dayforce, Infor Cloud Suite, and Outlook experience a plus
• Bi‑lingual language skills (English/Spanish) a plus

Physical Requirements

• While performing the duties of this job, the employee is constantly listening, hearing, seeing, sitting, twisting, eye/hand coordination, manual dexterity, handling and wrist motion lifting/carrying 10lbs or less
• Occasionally standing, walking, reaching outward, reaching above shoulder, climbing, squat/kneeling, carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs
• Will be required to sit for long periods of time and occasionally walk, climb stairs and walk on uneven surfaces

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.