HR Specialist

ICF Olson; Washington (District of Columbia); On-site; USD 67,000 - 114,000; Full time

Job summary

ICF is seeking an HR Specialist to perform end-to-end human resources work across multiple functional areas for clients in regulated environments. The role emphasizes compliant, timely HR services, data accuracy, and professional judgment with guidance from senior HR staff.

The position supports recruitment, onboarding, employee records, and reporting in a high-volume setting. This mid-level role operates under limited supervision, may guide HR Assistants, and collaborates with project

Qualifications

• Bachelor’s degree in HR, business administration, psychology, public administration, or related field.
• 3+ years of progressively responsible HR experience.

Responsibilities

• Perform independent HR work across recruitment, onboarding, personnel actions, employee records management, and HR reporting.
• Process HR transactions to ensure accuracy, completeness, and compliance with policies.
• Apply HR guidance and regulatory frameworks to resolve routine to moderately complex HR issues.
• Provide support to managers and employees by answering inquiries and guiding processes within authority.
• Support recruitment activities, including reviewing applications, coordinating assessments or interviews, tracking candidates, and preparing documentation.
• Review HR work by Assistants for accuracy and provide feedback as needed.
• Maintain HR data systems and ensure data integrity, audit readiness, and confidentiality of information.
• Identify process gaps and recommend improvements to enhance service quality and timeliness.
• Contribute to special projects, surge support, or reporting initiatives as assigned.

Skills

HR policies

Customer service

Attention to detail

Education

Bachelor’s degree in HR

Tools

MS Office

HRIS/ATS

Job description

Are you interested in applying your human resources expertise to support mission‑driven organizations and complex workforce operations? Consider joining ICF, where we help clients strengthen their human capital systems through compliant, efficient, and people‑centered HR support. ICF is seeking candidates for the role of HR Specialist, a mid‑level professional position responsible for performing independent, end‑to‑end human resources work across one or more functional areas in support of ICF clients. The HR Specialist plays a critical role in delivering high‑quality, compliant, and timely HR services by executing assigned HR processes, applying established policies and guidance, and exercising professional judgment to address routine to moderately complex workforce needs. Serving as part of a consulting team, the HR Specialist supports clients operating in dynamic, often regulated environments and is expected to adapt to client‑specific requirements, procedures, and timelines. The HR Specialist works under limited supervision, independently manages assigned tasks and workflows, and serves as a reliable point of contact for HR operational issues, escalations, and surge support activities. The HR Specialist applies HR policies, standard operating procedures, and regulatory guidance to perform transactional and functional HR work (e.g., recruitment and staffing support, onboarding, personnel actions, employee records management, and HR reporting) and ensures that deliverables are accurate, well‑documented, and audit‑ready. In doing so, the role requires balancing efficiency, compliance, and customer service while supporting high‑volume and time‑sensitive HR activities. In addition, the HR Specialist may provide day‑to‑day guidance to HR Assistants or administrative staff, review work for completeness and accuracy, and identify process issues or risks that warrant escalation. While this role does not carry strategic or policy‑setting authority, the HR Specialist is expected to apply sound judgment within defined parameters, proactively resolve issues within scope, and collaborate effectively with project leadership, senior HR staff, and client stakeholders.

Responsibilities:

• Perform independent HR work across one or more functional areas such as staffing and recruitment, onboarding, personnel actions, employee records management, or HR reporting.
• Process and review HR transactions and documentation to ensure accuracy, completeness, and compliance with applicable policies, procedures, and requirements.
• Apply established HR guidance, standard operating procedures, and regulatory frameworks to resolve routine to moderately complex HR issues.
• Provide functional support to managers and employees by responding to HR inquiries, explaining processes, and identifying appropriate solutions within defined authority.
• Support recruitment and hiring activities, including reviewing applicant materials, coordinating assessments or interviews, tracking candidate status, and preparing required documentation.
• Review work completed by HR Assistants or administrative staff for accuracy and completeness; provide guidance and feedback as appropriate.
• Maintain HR data systems and records, ensuring data integrity, audit readiness, and confidentiality of sensitive employee information.
• Identify process gaps or inefficiencies and recommend improvements to enhance service quality, timeliness, and consistency.
• Participate in special projects, surge support efforts, or reporting initiatives as assigned.
• Exercise professional judgment within established guidelines and elevate complex or non‑routine issues to senior HR staff when required.

Qualifications:

• Bachelor’s degree in human resources, business administration, psychology, public administration, or a related field or an equivalent combination of education and relevant professional experience.
• 3years of progressively responsible experience in human resources or a closely related administrative or operational role.

Additional Qualifications:

• Demonstrated experience performing transactional HR work and applying established policies, procedures, and guidance.
• Strong attention to detail and ability to manage multiple priorities in a deadline‑driven environment.
• Proficiency with Microsoft Office applications and experience using HR information systems or applicant tracking systems.
• Effective written and verbal communication skills and ability to work collaboratively with diverse stakeholders.

Preferred Qualifications:

• Experience supporting HR functions in a regulated, public sector, healthcare, or complex organizational environment.
• Exposure to recruitment, staffing, personnel actions, or employee lifecycle processes.
• Familiarity with compliance‑oriented HR documentation and audit requirements.
• Interest in continued professional development within the field of human resources.
• HR certification (e.g., PHR, SHRM‑CP) or progress toward certification.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range -

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,063.00 - $114,008.00 DC Client Office (DC88) Need help? We’re here: [e-mail]

About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting‑edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.