HR Shared Services Specialist (Contract)

Airbus Americas; Mobile (AL); Hybrid; USD 39,000 - 47,000; Full time

Job summary

Airbus Americas, Inc. is seeking a HR Shared Services Specialist (Contract) to join our North America HR team. The role supports onboarding, data integrity, and employee inquiries across multiple U.S.

locations including Mobile, AL, Grand Prairie TX, and other cities. Responsibilities include handling HRIS data, onboarding changes, I-9 administration, and collaboration with HRBPs and Payroll. Strong customer service and communication are essential; agile teamwork across national and

Qualifications

• Bachelor's degree in Human Resources or related field required.
• 3+ years of practical HR experience preferred.
• Experience with HRIS/HR systems and data management.

Responsibilities

• Provide first-line HR service via phone, chat, and case management.
• Support onboarding, transfers, and expatriate processes with HRIS updates.
• Ensure data integrity across Workday and HR systems; respond to inquiries.

Skills

Customer service

Data analysis

Communication

HRIS

Workday

ADP

ServiceNow

Onboarding

Education

Bachelor's degree in HR or related

Tools

Workday

ServiceNow

ADP

I-9 administration

Job description

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [e-mail]

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminacion(Spanish)

Job Description:

Airbus Commercial is looking for a HR Shared Services Specialist (Contract) to join our Human Resources team at the following locations:

Grand Prairie, TX

Herndon, VA

Mobile, AL

Wichita, KS

Atlanta, GA

Miami, FL

The HR Shared Services Specialist (Contract) will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.

Meet the Team:

Working in our Human Resources department, it's our mission to help support Airbus' greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.

Your Challenges:

Operational and Administrative Support: 30%

• Support the operational/ administrative process for all personnel actions for employees, temps and interns.
• Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
• Provide and analyze data for reporting purposes.
• Assist with annual HR cycles including performance review and open enrollment.
• Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
• Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
• Process and promote Airbus Employee Awards

People Operations: 30%

• Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify
• Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed
• Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
• Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
• Record employee data into the HR system (Workday), manage requests to
• update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
• Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed

Employee Experience: 35%

• Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
• Supporting the positive culture and employee experience at Airbus.
• Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
• Coordinate employment offer activities.
• Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
• Provide initial communication and response to employee HR related questions, re-direct and elevate as applicable.
• Field employee questions on the leave process.
• Other duties as assigned

Other duties as assigned: 5%

Your Boarding Pass:

• Bachelors' degree in Human Resources Management or equivalent experience
• 3 years demonstrated practical experience in the field of Human Resources
• Experience working with IT systems and data
• Experience managing multiple employee requests simultaneously
• Experience working with employees via different communication stream such as chat, in person and phone.
• Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
• SHRM-CP or PHR certification preferred

Travel

• Up to 20 % Domestic travel

Citizenship

• Authorized to Work in the US

Physical Requirements

• Onsite 80%
• Remote 20%
• Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
• Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
• Carrying: Several times a week able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Lifting: Several times a week able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: Several times a week able to push and pull small office furniture and some equipment and tools.
• Sitting: Daily able to sit for long periods of time in meetings, working on computer.
• Squatting / Kneeling: Several times a month able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: Daily able to stand for discussions in offices or on production floor.
• Travel: Rarely able to travel independently and at short notice.
• Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
• Appropriate hearing/eye protection may also be required when visiting the shop floor

Salary range:

Salary range based on the required profile: $28.00 - 34.00/hourly. Actual minimum and maximum may vary based on geographic differential. Individual pay is based on skills, experience, location and other relevant factors. This position offers the following benefits: Medical insurance, Dental insurance, Vision insurance, Prescription insurance, Employee Assistance Program, Flexible Spending Accounts, Health Savings Accounts, Basic & Voluntary Life and Accidental Death & Dismemberment insurance, Short and Long-term Disability insurance, 401(k), Paid time off including paid holidays, Tuition Assistance, Bonus(es) subject to performance criteria. These are our current benefit offerings for the current plan year and are subject to change without notice..

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company: Airbus Americas, Inc.

Employment Type: Agency / Temporary

Experience Level: Professional

Remote Type: Flexible

Job Family: HR Expertise

Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].