HR Shared Service Representative

Zurn Elkay (Elkay Manufacturing); Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision, STD, LTD, AD&

Life Insurance

Matching 401(k) Contribution

Health Savings Account

Up to 3 weeks starting Vacation (may +

12 Paid Holidays

Annual Bonus Eligibility

Educational Reimbursement

Matching Gift Program

Employee Stock Purchase Plan - stock a

Job summary

Zurn Elkay Water Solutions Corporation in Milwaukee, WI is seeking an HR Shared Service Representative to serve as the first point of contact for employee questions and information. You will support onboarding, benefits, and HR transactions, collaborating with field HR teams and management to resolve issues per policy.

This role requires a bachelor's degree and 2+ years HR experience, plus strong data entry, reporting skills, and MS Office proficiency.

Qualifications

• Bachelor’s Degree required.
• 2+ years HR experience.
• Experience with HR system data entry and basic reporting.
• Knowledge of benefits, employment pay practices and company policies.
• Excellent communication and customer service skills.
• MS Office Suite experience.

Responsibilities

• Complete HR system data entry, Onboarding, Off-boarding, and Benefits.
• Respond to inquiries from employees, managers, and HR partners via telephone, chat, e-mail and in person.
• Handle pre-employment onboarding including background check, drug screening, I-9, and new hire paperwork communications.
• Conduct new employee orientation via TEAMS or in person.
• Manage Workday workflows and employee changes, updates, tuition reimbursement, termination documents, awards, unemployment, and reporting.
• Data entry for Canada employee changes including mass uploads and audits.
• Collaborate with HR Partners, HRIS, Compensation, Benefits, Payroll, IT and management to support employee issues.
• Resolve cases professionally with confidentiality per policies.
• Update SOPs and identify process improvements.
• Maintain employee files and confidentiality.
• Perform other duties as requested.

Skills

Communication

Customer service

Attention to detail

Data quality

MS Office

Education

Bachelor's degree

Tools

Workday

Job description

HR Shared Service Representative

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

If you are a current employee, please navigate here to apply internally.

The HR Shared Services Representative serves as the first point of contact for employee assistance and information. Obtains and provides requested information or takes appropriate action to resolve, refer, or elevate issues in accordance with company and HR policies and procedures. This function works closely with the field HR teams, employees and management. This position also supports the HR department in the administration of assigned transactional work.

• In partnership with the Shared Services team, completes assignments in areas such as: HR system data entry, Onboarding, Off-boarding, and Benefits.
• Professionally and accurately responds to written and oral inquiries from employees, managers, and HR partners regarding HR questions, policies, issues, and status changes. This will include telephone, chat, e-mail and drop-in face-to-face interactions.
• Handles all aspects of pre-employment onboarding, including background check and drug screening process; I9 completion; new hire paperwork; and communications with candidate, management, and HR partner.
• Conducts new employee orientation via TEAMS or in person.
• Manages Workday workflows employee changes, employee updates, tuition reimbursement requests, termination documents, service award program, unemployment requests, and report running.
• Data entry into HR system for Canada all employee-related changes, including performing mass uploads and data audits.
• Interfaces with Human Resource Partners, HRIS, Compensation, Benefits, Payroll, IT, and various levels of Management to assist in the administration and support of employee issues and problems.
• Quickly and accurately resolves cases in a professional, sensitive, customer-focused manner in accordance with company policies and procedures.
• Updates team SOPs and works to identify process improvement opportunities.
• Responsible for the employee file maintenance.
• Maintains high degree of confidentiality.
• Performs other duties as requested.

QUALIFICATIONS

• Bachelor’s Degree required.
• 2+ year of Human Resource experience.
• Experience with HR system data entry and basic reporting.
• Knowledge of various areas of human resources including benefits, employment, pay-related practices/process, compensation and company policies and procedures.
• Excellent communication and customer service skills.
• Ability to work with a diverse group of employees and individuals.
• Strong attention to detail and ability to maintain data quality.
• MS Office Suite experience.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program
• Employee Stock Purchase Plan - purchase company stock at a discount!

Equal Opportunity Employer - Minority/Female/Disability/Veteran