HR Service Center Rep

Wintrust Financial Corporation; Rosemont (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life Insurance

AD&D

Disability Insurance

Parental Leave

EAP

401(k) Matching

FSA

ESPP 5%

Critical Illness

Accident Insurance

Transportation Benefits

Banking Benefits

Pet Insurance

Job summary

Wintrust Financial Corporation is seeking an HR Service Center professional to deliver exceptional employee support. You will answer HR inquiries via phone and email, assist with benefits, payroll issues, onboarding and leave management across multiple Wintrust companies.

The role requires 1–3 years in HR customer service; proficiency in MS Office and familiarity with Workday and Salesforce is preferred. This position is based in Illinois and offers an engaging, service-driven environment.

Qualifications

• 1–3 years HR customer service experience.
• Bachelor's degree preferred.
• Proficient with Microsoft Office; Workday knowledge preferred; Salesforce a plus.

Responsibilities

• Serve as the face of HR, delivering exceptional customer service to employees.
• Provide HR support via phone and email across Wintrust companies.
• Assist with leave management, benefits, payroll corrections, onboarding.
• Support HR team with requests and annual benefits open enrollment.
• Assist with legal/audit requests.

Skills

Customer service

HR knowledge

Microsoft Office

Workday knowledge

Salesforce

Education

Bachelor's degree

Tools

Workday

Salesforce

Job description

Why join us?

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC." An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by Globe & Mail (past 6 years) Competitive pay and discretionary bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours We offer opportunities to grow and develop in your career Promote from within culture

Why join this team?

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility

What You'll Do:

As a member of the MYHR Service Center, you will be the face of Human Resources to our employees providing exceptional customer service while solving sometimes complex issues. Working in the Corporate HR department, this position provides comprehensive HR and team member level support via both phone and email to all Wintrust employees across our different companies. Provide HR related customer service support, responding to questions and researching issues for Wintrust team members. These employee HR transactions include but are not limited to leave-of-absence management, benefits, compensation, payroll corrections, time off, onboarding new employees into relevant systems and assisting with annual benefits open enrollment. Provide support to HR team members for various HR requests. Assist with legal/audit requests

Qualifications:

1-3 years of HR-related customer service experience. Bachelor's degree preferred. Highly proficient in Microsoft office suite. Workday system knowledge preferred. Salesforce experience a plus.

Benefits:

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Compensation:

The estimated hourly range for this role is $ 20.20 - $26.44 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills and experience. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.

Equal Opportunity & Privacy

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Wintrust provides community and commercial banking, specialty finance and wealth management services, delivering the sophisticated solutions of a large bank through a relationship-focused approach built from our community banking roots. Wintrust may collect personal information from you in connection with the application process. Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here.