HR Quality Assurance (Recruitment & Staffing) - Office of Human Resources Management

GSA; Philadelphia (Philadelphia County); On-site; USD 108,000 - 173,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Sick leave & vacation

Thrift Savings Plan (TSP)

Transit subsidies

Child care subsidies

Flexible spending accounts

Long-term care insurance

Training and development

Job summary

GSA in the United States seeks an HR Quality Assurance Specialist to evaluate staffing and recruitment actions ensuring compliance with laws, regulations, and policy to promote consistency and quality across HR operations. The incumbent will work in the Office of Human Resources Management, Philadelphia, with two vacancies to fill.

The role involves performing routine quality reviews, developing training materials, analyzing recruitment data, and ensuring compliance across various hiring

Qualifications

• Experience performing quality reviews of staffing and recruitment cases across multiple authorities (merit promotion, delegated examining, Pathways, etc.).
• Ability to apply federal HR policies and regulations to identify and resolve compliance issues.
• Experience analyzing recruitment data and staffing processes to develop improvements enhancing quality and efficiency.
• Experience developing and delivering training, guidance, and reference materials to standardize staffing practices.

Responsibilities

• Perform routine quality reviews of staffing and recruitment actions.
• Recommend and implement process improvements to meet quality standards.
• Collaborate with leadership to analyze recruitment data and propose solutions.
• Monitor use of hiring authorities to ensure compliance.
• Develop and deliver training and reference materials for staffing operations.

Skills

Quality reviews

HR compliance

Data analysis

Training materials

Job description

Summary

The incumbent serves as an HR Quality Assurance Specialist evaluating staffing and recruitment actions to ensure compliance with laws, regulations, and policy to promote consistency, accuracy, and quality across HR operations.

Summary

The incumbent serves as an HR Quality Assurance Specialist evaluating staffing and recruitment actions to ensure compliance with laws, regulations, and policy to promote consistency, accuracy, and quality across HR operations.

Location of position:

This position is located in the Office of Human Resources (OHR) in GSA's Office of Human Resources Management (OHRM).

We are currently filling two vacancies, but additional vacancies may be filled as needed.

Learn more about this agency

Duties

• Performs routine quality reviews of staffing and recruitment cases, including job analyses, vacancy announcements, applicant qualifications, personnel actions, and pay setting.
• Recommends and implements process improvements to meet quality standards and improve production.
• Collaborates with leadership to develop, analyze recruitment data and recommend solutions to support quality review activities.
• Reviews and monitors the use of hiring authorities (merit promotion, delegated examining, pathways, etc.) and recommends solutions to ensure compliance.
• Develops and delivers training and reference materials to promote consistency and standardization across staffing operations.

Requirements

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959
• You must be Delegated Examining (DE) certified or obtain and maintain a DE.

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below.

Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information:

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-13 salary ranges from $108,173 to $172,980 per year and varies based on location. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is defined as:

• Conducting quality reviews of recruitment packages, to include job analyses, vacancy announcements, applicant eligibility and qualifications, referral and selection actions, pay setting, and personnel actions across multiples hiring authorities including merit promotion, delegated examining, direct hire, and Pathways;
• Applying federal HR policies and regulations to identify and resolve compliance issues;
• Analyzing recruitment data and staffing processes to develop and implement process improvements that enhance staffing quality, consistency and efficiency; and
• Developing and delivering training, guidance, and reference materials to promote standardized staffing practices.

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin.

Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

On a case‑case basis, the following incentives may be approved:

• Credit toward vacation leave if you are new to the federal government.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

• Health insurance (choose from a wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 11 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.