HR Professional Development Coordinator

NC Community Colleges; Wilmington, Northern (NC, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Cape Fear Community College in Wilmington, NC is seeking a Professional Development Coordinator to join a dynamic HR team. You will develop and manage professional development programs for employees, ensuring training is accessible, well-organized, and aligned with the College’s priorities.

The role involves assessing training needs, coordinating learning opportunities, managing records, evaluating program effectiveness, and collaborating with departments to deliver innovative, compliant

Qualifications

• Bachelor’s degree in HR or related field with coursework focused in HR.
• 3+ years HR experience involving professional development.
• 3 years of experience in event planning.
• Proficiency in Microsoft Office applications.
• Excellent diplomacy skills and a high level of discretion.
• Ability to effectively organize and handle multiple job duties in a fast-paced office environment.
• Excellent written, verbal and interpersonal communication skills

Responsibilities

• Maintains and troubleshoots the professional development registration system, internal professional development website, HR Compliance Training and LinkedIn Learning.
• Acts as system administrator for the online training systems and training reservation system.
• Responds to inquiries related to professional development leadership and HR Compliance Training.
• Coordinates year-round staff professional development and leadership activities and training.
• Facilitates the operations of professional development and leadership initiatives and designated committees through coordination and execution.
• Maintains a schedule of professional development and leadership activities and communicates details to facilitators.
• Recruits internal and external presenters for staff training.
• Administrator for LMS and collegewide professional development for staff and faculty.
• Coordinates various training sessions, workshops and classes for employees on the CFCC Professional Development page.
• Participates in or facilitates training for supervisors regarding performance management, harassment or other HR trainings.
• Identify areas where training may be needed for staff and faculty
• Tracks professional development related event expenditures and maintains records, reporting and documentation
• Collaborate with NC Community Colleges to learn best practices
• Perform other related duties and special projects as assigned.
• Maintain positive and collaborative working relationships with College administrators, faculty and staff.

Skills

Diplomacy

Discretion

Interpersonal communication

Organizational skills

Microsoft Office

Education

Bachelor’s degree in HR or related field

HR Certification (SHRM-CP or PHR)

Tools

Microsoft Office

Google Docs

Google Slides

Google Sheets

Job description

• A Bachelor’s degree required, preferably in Human Resources, Business Administration or related field with coursework focused in Human Resources.
• Three or more years of direct Human Resources experience involving professional development
• Three years of experience in event planning
• Must also have a high level of proficiency in working with all Microsoft Office applications.
• Excellent diplomacy skills and a high level of discretion.
• Ability to effectively organize and handle multiple job duties in a fast-paced office environment.
• Excellent written, verbal and interpersonal communication skills

Preferred Qualifications

Preferred Education/Training, Experience, Skills:

• Experience leading projects or project teams
• HR experience within a Higher Education work environment
• HR Certification (i.e. SHRM-CP or PHR certification)
• Experience with Google applications: Google Docs, Google Slides and Google Sheets

Position Description

DEFINITION:

The Professional Development Coordinator is a positive, collaborative and dynamic individual that is a part of a highly cross-functional HR team. A Professional Development Coordinator develops and manages professional development programs for employees, ensuring training opportunities are relevant, accessible, well-organized, and aligned with the institution’s strategic priorities and workforce needs.

The Professional Development Coordinator coordinates and administers comprehensive employee professional development programs designed to enhance employee knowledge, skills, performance, career growth, and organizational effectiveness. The position assesses training needs, develops and coordinates learning opportunities, manages professional development records and reporting, evaluates program effectiveness, and collaborates with departments and leadership to ensure professional development initiatives align with the College’s strategic priorities and workforce needs.

SUPERVISION RECEIVED AND EXERCISED:

• Receives supervision from the Director of Human Resources.
• Does not supervise employees

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Maintains and troubleshoots the professional development registration system internal professional development website, HR Compliance Training and LinkedIn Learning
• Acts as system administrator for the online training systems and training reservation system
• Responds to inquiries related to professional development leadership and HR Compliance Training
• Coordinates year-round staff professional development and leadership activities and training
• Facilitates the operations of professional development and leadership initiatives and designated committees through effective coordination and execution
• Maintains a schedule of professional development and leadership activities and communicates appropriate details to facilitators.
• Recruits internal and external presenters for staff training
• Administrator for LMS (Learning Management System) and collegewide professional development for staff and faculty.
• Coordinates various training sessions, workshops and classes for employees, individually or in groups on the CFCC Professional Development page. Facilitates, and assesses customized, in house training programs working collaboratively with college departments to deliver innovative training programs that meet the College’s needs on key HR compliance topics and/or supervisory areas as needed
• Participates or facilitates training for supervisors regarding performance management, harassment or other HR trainings.
• Identify areas where training may be needed for staff and faculty
• Tracks professional development related event expenditures and maintains applicable records, reporting and documentation

Other Important Functions:

• Collaborate with other NC Community Colleges to learn best practices
• Perform other related duties, responsibilities and special projects as assigned.
• Maintain positive and collaborative working relationships with College administrators, faculty and staff.

Qualifications

QUALIFICATIONS:

Knowledge of:

• Fundamental principles and practices of human resources administration.
• Principles of proper file maintenance.
• State policies and procedures including OSHR and NCCCS regulations and employee benefits.
• CFCC employment practices policies, organizational structure and classification system.
• Report preparation and record keeping.
  • Intermediate to advanced technical competency in the use of Microsoft Office Suite (Word, Excel, Access, and PowerPoint.)
  • Familiarity with HRIS platforms, Colleague preferred.
  • Able to prioritize assignments while handling multiple projects
  • Excellent organizational and time management skills
  • Flexibility to adjust hours occasionally to meet operating needs
  • Principles of proper file maintenance (paper and electronic).

Ability to:

• Collect, compile, analyze, manipulate, organize and summarize various types of information and data.
• Maintain security of confidential information.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Organization and meticulous attention to detail – to manage multiple responsibilities and priorities, recordkeeping, file management, multitask, prioritize
• Creativity, self-direction and initiative – to determine best practice solutions relevant to areas of responsibility and determine when methods/practices need to be changed
• Diplomacy, tact, sensitivity, objectivity, confidentiality, and discretion – when managing employee relations, investigations, processing sensitive information and confidential documents, employee benefit matters. Maintain the security of confidential information.
• Independence and judgment – to make sound decisions and solve problems
• Research and analytical ability –to arrive at valid conclusions, recommendations, and determine plans of action. Analyze, manipulate, organize and summarize various types of numerical and statistical data. Collect, compile and analyze and summarize various employee information and numerical and statistical data.
• Maintain effective perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
  • Bending, stooping, climbing, or lifting up to 30 pounds
• Maintain mental capacity, which allows the capability of:
  • Making sound decisions
  • Responding to questions
  • Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

• A Bachelor’s degree required, preferably in Human Resources, Business Administration or related field with coursework focused in Human Resources.
• Three or more years of direct Human Resources experience involving professional development
• Three years of experience in event planning
• Must also have a high level of proficiency in working with all Microsoft Office applications.
• Excellent diplomacy skills and a high level of discretion.
• Ability to effectively organize and handle multiple job duties in a fast-paced office environment.
• Excellent written, verbal and interpersonal communication skills

Preferred Education/Training, Experience, Skills:

• Experience leading projects or project teams
• HR experience within a Higher Education work environment
• HR Certification (i.e. SHRM-CP or PHR certification)
• Experience with Google applications: Google Docs, Google Slides and Google Sheets

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.