HR Performance Management Specialist #0506-26

TSABAA; Austin (TX); Hybrid; USD 58,000 - 74,000; Full time

Job summary

Texas Department of Licensing and Regulation seeks an HR Performance Management Specialist to advance a uniform performance management system, train staff, and monitor evaluation processes. The role supports engagement, retention, and compliance across the agency.

The position is hybrid (3 days in office, 2 days remote) and reports to the HR Division Director, requiring strong collaboration with management and staff.

Qualifications

• Four years of experience in human resources, performance management, or project management in state government.
• Graduation from an accredited four-year college or university is required.
• Willingness to work extra hours if needed.
• Experience with Microsoft Word, Excel, PowerPoint, Outlook, and Teams is preferred.
• Experience with HR CAPPS system at a state agency is preferred.

Responsibilities

• Keeps management informed of performance management issues, root causes, and resolutions.
• Coordinates planning and implementation of an agency-wide uniform performance management system.
• Designs implementation training materials and provides ongoing staff support.
• Plans, implements, and maintains performance management processes and initiatives.
• Provides guidance on Employee Performance Evaluations and HR compliance.
• Delivers agency performance management training materials and resources.
• Reviews completed evaluations for accuracy, consistency, and compliance.

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

HR CAPPS system

Job description

HR Performance Management Specialist #0506-26

May 7, 2026

TDLR

Working title: HR Performance Management Specialist
Class title: Human Resources Specialist IV
Posting No.: 0506-26
Opening Date: 05/07/2026
Closing Date: Open Until Filled
Location: Bush Building, 1801 Congress Ave., Austin, TX 78701
Class Code: 1735
FLSA: Administrative-Exempt
Salary Group/Salary: B22, $57,614.04 – $74,000.04/yr.
Division: Human Resources
Number of positions: 1

General Description

Performs highly complex (senior-level) human resources management work focused on strengthening performance management, enhancing employee engagement and retention, supporting change initiatives, and other expanded HR duties associated with the legislative transfer of state programs to the Texas Department of Licensing and Regulation. Performs work in a team environment with responsibilities assisting division and agency staff and contributing to a positive agency culture. Key responsibilities include planning, testing and implementing a uniform performance management system and monitoring the completion of performance evaluations, supporting talent development efforts, and improving employee engagement, all while ensuring compliance with federal and state laws and alignment with agency strategic goals. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This position reports directly to the Human Resources Division Director. This is a hybrid position, 3 days in the office and 2 days working remotely each week.

Essential Job Functions

• Serves as the TDLR HR Performance Management Specialist. Keeps the Director and Assistant Director informed of performance management issues, root causes, and recommended resolutions.
• Coordinates the planning and project implementation of an agency-wide uniform performance management system, including timeline, testing and ongoing maintenance activities.
• Designs agency implementation training materials to train staff and provides continual assistance for end users.
• Plans, implements, and maintains performance management processes, procedures and related initiatives.
• Serves as an internal consultant by providing guidance, interpretation, and assistance to all levels of management regarding Employee Performance Evaluations (EPEs).
• Communicates effectively and promptly with agency supervisors in response to questions or issues regarding documentation of employee performance evaluations.
• Designs and delivers agency performance management training materials, ensuring staff receive ongoing support and resources for successful system use.
• Reviews completed Employee Performance Evaluations for accuracy, consistency, and compliance with agency standards and applicable regulations and logs completed EPEs to the appropriate spreadsheets/databases.
• Identifies areas for improvement and develops actionable plans to address gaps in performance management, engagement, or related processes.
• Collects and analyzes employee satisfaction and performance metrics through surveys and other feedback tools.
• Develops and implements strategies to enhance job satisfaction and foster a positive, agency culture where employees are engaged, motivated, and committed to agency goals.
• Provides training, guidance, and coaching to managers on strategies to strengthen employee engagement and retention.
• Demonstrates a spirit of teamwork by offering constructive ideas, encouragement, and support to colleagues, while upholding the agency’s core values.
• Keeps management appropriately informed of ongoing activities and critical matters that may impact agency operations or employee retention.
• Responds to emails and calls received in Human Resources and responds to inquiries or routes them to the appropriate staff member for assistance as necessary.
• Adheres to all Texas Department of Licensing and Regulation Personnel Policies and fulfills training requirements.
• Performs related duties as assigned.

Required and Preferred Qualifications

• Graduation from an accredited four-year college or university is required. (Related experience, in excess of the required four years, may substitute for college on a year for year basis).
• Four (4) years of experience in human resources, performance management, or project management in state government is required.
• Willingness to work extra hours if needed is required.
• Experience with Microsoft Word, Excel, PowerPoint, Outlook, and Teams is preferred.
• Experience and skillful use of the HR CAPPS system at a state agency is preferred.
• Experience with job performance appraisal systems, reviewing evaluations for HR compliance, assessing performance standards/expectations, and advising management on improvements to address deficiencies is preferred.
• Experience demonstrating competency in the knowledge, skills, and abilities of the position is preferred.
• Certified HR Program Management, Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Certified Associate in Project Management (CAPM), or a Project Management Professional (PMP) is preferred.

Knowledge, Skills, and Abilities

• Knowledge of federal, state, and local laws and regulations governing human resources activities; the principles and practices of human resources management.
• Skill in using a computer and applicable software, including human resources-related performance appraisal systems.
• Effective time management and organizational skills.
• Ability to pay attention to details and proof documents.
• Ability to manage multiple simultaneous tasks.
• Ability to work under stress and meet deadlines.
• Ability to exercise sound judgment in making critical decisions.
• Ability to apply performance management techniques and communicate policies and procedures effectively.
• Ability to maintain effective working relationships with co-workers, management, and the public.
• Ability to work well in a team environment within the Human Resources Division and with all divisions of the agency.
• Ability to maintain confidential and sensitive information and display high degree of integrity and professionalism.
• Ability to develop and analyze human resources processes.
• Ability to identify problems and devise effective solutions.
• Ability to communicate effectively both orally and in writing.
• Ability to provide guidance to others.
• Ability to develop and facilitate training.

Physical and Mental Requirements

• Must be able to walk, sit, or stand for extended periods of time.
• Must be able to perform data entry, type, and operate standard office equipment and computer software.
• Must be able to lift boxes weighing up to 15 lbs.

Military Occupational Specialty Codes

Veterans, Reservists, or Guardsmen with a MOS or additional duties or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are encouraged to apply.

Additional Military Crosswalk information can be accessed at

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_HumanResourcesandTrainingandDevelopment.pdf

SELECTIVE SERVICE REGISTRATION

In accordance with legislation effective September 1, 1999, male candidates aged 18 to 25 are required to show proof of selective service registration (or exemption) prior to an offer of employment. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office.

E-VERIFY

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

TDLR is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or post-graduate visas. All candidates must be approved to work in the United States by E-Verify and must present the needed documentation upon request.

TDLR IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

In compliance with the Americans with Disabilities Act (ADA), TDLR will provide reasonable accommodation. If you are scheduled for an interview and require reasonable accommodation in the interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.